Full time Fixed term for 18 months
Closing date for applications is midnight on Sunday 12 February 2023. Interviews are expected to take place Tuesday 21st February 2023.
There is an expectation that work will be undertaken in the UK.
This role will require membership of the PVG scheme. An offer of employment will be subject to a satisfactory outcome of this process.
For the purposes of sponsorship, this is a role under SOC code 3235.
The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.
The PostThe post holder will form part of the Mental Health & Wellbeing team within Student Support Services. The team - which comprises three Mental Health Advisers (one vacant), a Mental Health and Wellbeing Officer, a team of part-time student counsellors, Assistant Advisers (Wellbeing) and a team of Mental Health Mentors - provides a range of professional advisory and support services to current and prospective students. The successful post-holder will report to the Head of Student Support and Operations, who reports to the Director of Student Services.
The successful applicant will fulfil a senior advisory and support role in collaboration with other staff from Student Support Services, to deliver high quality, integrated support to students at all levels of study. The post- holder will play a leading role in identifying, coordinating and providing tailored support to students who register with a wide range of mental health conditions, in particular those with severe, complex or enduring conditions, as well as those presenting in a state of emotional distress. They will also provide guidance on matters relating to mental health and available support to students, staff and applicants. In addition, the successful candidate will operate part of the week in a Duty Advisor role in the Student Services Hub, providing senior support to the front line Student Services Hub team in the event that students present in crisis or in need of mental health related support.
The post holder will be recognised as an authority in the field of mental health and wellbeing. They will work in close partnership with other university staff and external practitioners to ensure that students obtain appropriate support to enable them to successfully complete their studies. They will also work to develop strong professional, collaborative relationships with external organisations, including the NHS, Students' Union, Stirling Council, and external support agencies to develop robust referral and signposting pathways and information sharing agreements.
The post-holder will promote the importance of positive mental health and wellbeing across the institution and will play a leading role in the development, promotion and implementation of policies and procedures relating to mental health and wellbeing, arising from the new institutional Mental Health & Wellbeing Strategy.
Special Conditions It is a requirement of this role that working hours are flexible to meet the demands of the business. In particular, this is likely to require staff to (a) work a rota operating 5 days over any 7 days (e.g. including weekends) and also (b) work out with “normal working hours” including, for example, early morning and evening work as required to undertake duties such as being part of a pool of advisors operating within the Student Hub, operating in the evenings within student residences, delivering evening appointments/drop ins, or for a Student Open Day. Some travel elsewhere in the UK e.g. to other campuses or conferences may occasionally be required.
For full details of this post please see attached Further Particulars document.
Description of DutiesIn addition all Student Advisers are expected to:
Qualifications
Knowledge & Skills
Interpersonal skills:
For a full list of Essential Criteria please see the attached Further Particulars document.
Desirable CriteriaThe role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.
Managing self and personal skills Being aware of your own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.
Delivering excellent service Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.
Finding solutions Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation.
Embracing change Being open to and engaging with new ideas and ways of working. Adjusting to unfamiliar situations, shifting demands and changing roles.
Using resources effectively Identifying and making the most productive use of resources including people, time, information, networks and budgets.
Engaging with the wider context Enhancing your contribution to the organisation through an understanding of the bigger picture and showing commitment to organisational values.
Developing self and others Showing commitment to own ongoing professional development. Supporting and encouraging others to develop their professional knowledge, skills and behaviours to enable them to reach their full potential.
Working together Working collaboratively with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.
Achieving Results Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.
Student, Academic & Corporate Services
Student, Academic & Corporate Services (SACS) is responsible for the core aspects of the University's governance, strategic planning, student and academic administration, and enhancing the student experience through the provision of integrated student support services including: careers and employability; student systems, records and programmes; counselling and wellbeing; student disability; money advice, and general guidance on matters relating to student welfare. SACS comprises the following functional divisions:
Student Support Services
Our vision: Students empowered to achieve their full potential Our mission: To provide responsive, student-focused support that empowers our students to thrive at the University of Stirling and beyond
In line with the University's strategic plan 2016-21, we:
CONNECT…by working in partnership with students, Faculties, professional services and the Students' Union to develop an accessible and inclusive environment that promotes independent learning INNOVATE… by providing support that responds to the individual and often complex needs of our diverse student population, enabling students to thrive during their time at University TRANSFORM…. by empowering students to develop confidence, resilience and life- long skills resulting in academic success and employable graduates
We do this by delivering a range of proactive and one-to-one services to students, including: money advice and support, including the provision of hardship funds; counselling and wellbeing support; support for students with a wide range of disabilities from mental health conditions to learning disabilities to physical or sensory impairments; access to peer mentoring support; and generalist guidance and support for students with a wide range of other enquiries or challenges.
Services are delivered by working collaboratively with our partners and key stakeholders, particularly Academic Facilities and Professional Services, as well as external partners such as the University of Stirling Students' Union, the Scottish Funding Council, AMOSSHE and AMOSSHE Scotland, SAAS, local authorities, the Scottish Government, and various sectoral bodies such as NASMA and SHUCS. We are committed to delivering high standards of professional service and to continually evaluating and improving our services in order to maximise the student experience and assist academic and professional staff providing support to the student body.
Further information:
For an informal discussion regarding the post, please contact;
Katie Perrin, Head of Student Guidance and Wellbeing via email, [email protected]
or
Jacqui Lenaghen, Deputy Head of Student Support Services via email, [email protected]
The UniversityThe University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions and helping to shape society. Stirling is 4thin Scotland and 43rdin the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021). Interdisciplinary in its approach, Stirling's research informs its teaching curriculum and facilitates opportunities for knowledge exchange and collaboration between staff, students, industry partners and the wider community.
The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 10 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.
More than 17,000 students study with the University of Stirling globally, with over 120 nationalities represented on its scenic central Scotland campus alone. The campus – also home to 1,700 staff – has its own loch and castle, and a recent multi-million-pound redevelopment has delivered modern, flexible, and digitally connected study and social spaces at the heart of campus, including enhanced student support and retail and catering outlets.
The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019). Stirling is Scotland's University for Sporting Excellence and its recently redeveloped world-class facilities provide the perfect training environment for the University's sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.
As a signatory to the £214 million Stirling and Clackmannanshire City Region Deal, the University is driving productivity and inclusive growth across the Forth Valley, and beyond. Through pioneering collaborative solutions to global challenges, researchers are putting innovation, skills, and partnership at the heart of a sustainable economic recovery. www. stir.ac.uk @stiruni
Available documentsJob number
SERV01603Contract Type
Fixed Term ContractClosing date
12-Feb-2023Location:
Stirling CampusGrade
Grade7 £35,333-£42,155 p.a.Faculty/Service
Student Academic and Corporate Services Post DetailsFull time Fixed term for 18 months
Closing date for applications is midnight on Sunday 12 February 2023. Interviews are expected to take place Tuesday 21st February 2023.
There is an expectation that work will be undertaken in the UK.
This role will require membership of the PVG scheme. An offer of employment will be subject to a satisfactory outcome of this process.
For the purposes of sponsorship, this is a role under SOC code 3235.
The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.
The PostThe post holder will form part of the Mental Health & Wellbeing team within Student Support Services. The team - which comprises three Mental Health Advisers (one vacant), a Mental Health and Wellbeing Officer, a team of part-time student counsellors, Assistant Advisers (Wellbeing) and a team of Mental Health Mentors - provides a range of professional advisory and support services to current and prospective students. The successful post-holder will report to the Head of Student Support and Operations, who reports to the Director of Student Services.
The successful applicant will fulfil a senior advisory and support role in collaboration with other staff from Student Support Services, to deliver high quality, integrated support to students at all levels of study. The post- holder will play a leading role in identifying, coordinating and providing tailored support to students who register with a wide range of mental health conditions, in particular those with severe, complex or enduring conditions, as well as those presenting in a state of emotional distress. They will also provide guidance on matters relating to mental health and available support to students, staff and applicants. In addition, the successful candidate will operate part of the week in a Duty Advisor role in the Student Services Hub, providing senior support to the front line Student Services Hub team in the event that students present in crisis or in need of mental health related support.
The post holder will be recognised as an authority in the field of mental health and wellbeing. They will work in close partnership with other university staff and external practitioners to ensure that students obtain appropriate support to enable them to successfully complete their studies. They will also work to develop strong professional, collaborative relationships with external organisations, including the NHS, Students' Union, Stirling Council, and external support agencies to develop robust referral and signposting pathways and information sharing agreements.
The post-holder will promote the importance of positive mental health and wellbeing across the institution and will play a leading role in the development, promotion and implementation of policies and procedures relating to mental health and wellbeing, arising from the new institutional Mental Health & Wellbeing Strategy.
Special Conditions It is a requirement of this role that working hours are flexible to meet the demands of the business. In particular, this is likely to require staff to (a) work a rota operating 5 days over any 7 days (e.g. including weekends) and also (b) work out with “normal working hours” including, for example, early morning and evening work as required to undertake duties such as being part of a pool of advisors operating within the Student Hub, operating in the evenings within student residences, delivering evening appointments/drop ins, or for a Student Open Day. Some travel elsewhere in the UK e.g. to other campuses or conferences may occasionally be required.
For full details of this post please see attached Further Particulars document.
Description of DutiesIn addition all Student Advisers are expected to:
Qualifications
Knowledge & Skills
Interpersonal skills:
For a full list of Essential Criteria please see the attached Further Particulars document.
Desirable CriteriaThe role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.
Managing self and personal skills Being aware of your own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.
Delivering excellent service Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.
Finding solutions Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation.
Embracing change Being open to and engaging with new ideas and ways of working. Adjusting to unfamiliar situations, shifting demands and changing roles.
Using resources effectively Identifying and making the most productive use of resources including people, time, information, networks and budgets.
Engaging with the wider context Enhancing your contribution to the organisation through an understanding of the bigger picture and showing commitment to organisational values.
Developing self and others Showing commitment to own ongoing professional development. Supporting and encouraging others to develop their professional knowledge, skills and behaviours to enable them to reach their full potential.
Working together Working collaboratively with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.
Achieving Results Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.
Student, Academic & Corporate Services
Student, Academic & Corporate Services (SACS) is responsible for the core aspects of the University's governance, strategic planning, student and academic administration, and enhancing the student experience through the provision of integrated student support services including: careers and employability; student systems, records and programmes; counselling and wellbeing; student disability; money advice, and general guidance on matters relating to student welfare. SACS comprises the following functional divisions:
Student Support Services
Our vision: Students empowered to achieve their full potential Our mission: To provide responsive, student-focused support that empowers our students to thrive at the University of Stirling and beyond
In line with the University's strategic plan 2016-21, we:
CONNECT…by working in partnership with students, Faculties, professional services and the Students' Union to develop an accessible and inclusive environment that promotes independent learning INNOVATE… by providing support that responds to the individual and often complex needs of our diverse student population, enabling students to thrive during their time at University TRANSFORM…. by empowering students to develop confidence, resilience and life- long skills resulting in academic success and employable graduates
We do this by delivering a range of proactive and one-to-one services to students, including: money advice and support, including the provision of hardship funds; counselling and wellbeing support; support for students with a wide range of disabilities from mental health conditions to learning disabilities to physical or sensory impairments; access to peer mentoring support; and generalist guidance and support for students with a wide range of other enquiries or challenges.
Services are delivered by working collaboratively with our partners and key stakeholders, particularly Academic Facilities and Professional Services, as well as external partners such as the University of Stirling Students' Union, the Scottish Funding Council, AMOSSHE and AMOSSHE Scotland, SAAS, local authorities, the Scottish Government, and various sectoral bodies such as NASMA and SHUCS. We are committed to delivering high standards of professional service and to continually evaluating and improving our services in order to maximise the student experience and assist academic and professional staff providing support to the student body.
Further information:
For an informal discussion regarding the post, please contact;
Katie Perrin, Head of Student Guidance and Wellbeing via email, [email protected]
or
Jacqui Lenaghen, Deputy Head of Student Support Services via email, [email protected]
The UniversityThe University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions and helping to shape society. Stirling is 4thin Scotland and 43rdin the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021). Interdisciplinary in its approach, Stirling's research informs its teaching curriculum and facilitates opportunities for knowledge exchange and collaboration between staff, students, industry partners and the wider community.
The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 10 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.
More than 17,000 students study with the University of Stirling globally, with over 120 nationalities represented on its scenic central Scotland campus alone. The campus – also home to 1,700 staff – has its own loch and castle, and a recent multi-million-pound redevelopment has delivered modern, flexible, and digitally connected study and social spaces at the heart of campus, including enhanced student support and retail and catering outlets.
The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019). Stirling is Scotland's University for Sporting Excellence and its recently redeveloped world-class facilities provide the perfect training environment for the University's sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.
As a signatory to the £214 million Stirling and Clackmannanshire City Region Deal, the University is driving productivity and inclusive growth across the Forth Valley, and beyond. Through pioneering collaborative solutions to global challenges, researchers are putting innovation, skills, and partnership at the heart of a sustainable economic recovery. www. stir.ac.uk @stiruni
Available documents