Student Accounts Coordinator/Accounts Payable

Fisher College
March 18, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

Job Details



Job Location

Boston - Boston, MA

Position Type

Full Time

Education Level

4 Year Degree

Job Category


The Opportunity

The Student Accounts Coordinator will perform and coordinate all activities related to assigned accounts in accordance with departmental and college established guidelines, policies and procedures. This position is a direct report to the College Bursar.

Duties and Responsibilities:

  • Provide the highest level of customer service (via in person, phone and electronic communications) and answer student and parent inquiries regarding their financial status;
  • Process, post and reconcile student payments daily as well as assist with month-end reconciliation of student receipts in the college's student administrative software;
  • Manage assigned student account receivables and collection follow-up as necessary;
  • Prepare and process student refunds for financial aid, drops/withdrawals and overpayments;
  • Assist students and families in developing a plan of action to cover unmet financial need for the semester or year;
  • Maintain current knowledge of Housing, Financial Aid, Admissions and Registrar processes and how they relate to the Student Account's Office function;
  • Recommend improvements in systems, processes and procedures that will increase the customer satisfaction and the efficiencies of the department;
  • Perform other duties and tasks as assigned.
  • Qualifications


  • Two to four years of related experience. A minimum of a Bachelor's degree in Business, Accounting or a related field;
  • Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);
  • Exceptional interpersonal and customer service skills;
  • Attention to details is essential;
  • Ability to communicate professionally, with clarity and brevity, required both orally and in writing;
  • Ability to work independently as well as collaboratively to initiate action, organize projects, solve problems, enhance communication, or improve processes;
  • Ability to handle a variety of individuals and situations in a professional environment with a diplomatic manner and pleasant disposition;
  • The capability to discreetly and confidentially handle sensitive topics and correspondence
  • Excellent management of time and other resources to meet established goals within agreed upon time frames.
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