Strategy Lead, Student Experience Program

Macquarie University
February 12, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:fixed-term ole for 3
Working Time:Full time
Working type:N/A
Ref info:N/A

An exciting opportunity exists for a Strategy Lead, Student Experience Program to join our dynamic and collaborative team.

• A competitive salary package commensurate with skills and experience (Senior contract) • Full-time, fixed-term role for 3 years. Anticipated to commence from March 2023 to December 2025. • Based at Wallumattagal campus, North Ryde.


Macquarie University is establishing a Student Experience Program to increase co-ordination, resourcing, and effort in driving forward our strategies related to Students First. The strategy lead will lead the co-ordination, development and embedding of the next generation of Macquarie University's Education and Student Experience Strategy. The strategy will draw on the foundations of the current Operating Plan and will shape its next iteration.

Reporting to the Director, Student Experience Program, you will:

  • In consultation with the DVC(A), lead the strategy engagement, development and delivery process which covers all parts of the University's Education and Student Experience culminating in an Executive and community endorsed strategy for the University.
  • Lead, analyse and monitor complex strategy development from initiation to completion by developing detailed project plans, implementing along strict timelines, sourcing input from diverse contributors, integrating feedback from senior stakeholders, and achieving executive sponsorship.
  • Lead complex and sensitive consultations across the organisation to identify opportunities, challenges, and priorities and co-design solutions.
  • Analyse the external environment and identify the potential trends and risks that are of strategic significance to the University's Education and Student Experience Strategy.
  • Work in conjunction with Business Intelligence and Reporting, lead a small team responsible for data identification, analysis and reporting to support the development of strategy and initiatives.
  • Coordinate the creation and cross-functional integration of working papers, business cases and submissions for program/project initiatives supporting the Education and Student Experience Strategies and provide specialist advice and guidance through the decision-making process, ensuring adequate consultation and consensus with key stakeholders.
  • About Us Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 54 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.

    We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability. Take a look at the staff benefits on offer.

    To Apply To be considered for this position, please apply online and attach your resume and a separate cover letter that addresses how you meet the below selection criteria (maximum 2 pages):

  • Literate in, and conversant with national and individual HE provider education and student experience data
  • Experience designing and delivering education/student experience strategies, monitoring project implementation and assessing outcomes
  • Clear understanding of state and federal education policy
  • Strong presentation skills and a capacity to deliver complex data insights in an accessible fashion
  • Able to work deftly across complex stakeholder groups
  • Well-developed communication and engagement
  • Experience working closely with senior university stakeholders including members of Council, the Executive and Senate.
  • Passion for higher education and its transformative potential
  • Role-specific Enquiries: Fiona Reyerink, Director, Student Experience Program at [email protected]

    Enquiries: Samantha Poulos, HR Officer at [email protected]

    If you're already part of the Macquarie Group (MQ University, [email protected], MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

    Applications Close:

    12/02/2023 11:59 PM

    Diversity and Inclusion

    Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.

    We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.

    Flexible Work

    At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.

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