Shared Research Facilities Business Manager

University of Glassgow
August 02, 2024
Offerd Salary:£48,350 - £56,021
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
Shared Research Facilities Business Manager

Job Purpose

This post is an exciting opportunity to play a key role in the running of the SRF. Working with the Head of Facilities and Technical Leads together with colleagues across MVLS including Principal Investigators, Finance, Research Management, Marketing and Communications, Innovation and Professional Services the post-holder will be responsible for managing the operational delivery of the SRF. The post-holder will possess high levels of organisational and interpersonal skills, demonstrating initiative and flexibility to ensure that workloads are managed and prioritised and that targets and deadlines are met for the effective and efficient day-to-day running of the SRF. The post-holder will also take a lead role in overseeing the financial administration of the SRF as well as coordinating strategic funding applications and supporting development of new opportunities through events, marketing and conferences.

Main Duties and Responsibilities

• Responsibility for the operational management of the SRF leading on administration, financial planning as well as the delivery of strategic objectives to support the long-term sustainability of the SRF.

• Key contributor to the delivery of operational models, which will include the design and implementation of frameworks to manage, monitor and report on progress of milestones and key performance indicators (KPIs).

• Responsibility for the roll out and maintenance of pricing models for cost recovery and collaboration. This will include financial forecasting and the collation of service and equipment usage to achieve compliance with TRAC (Transparent Approach to Costing) requirements.

• Coordination of strategic funding applications (internal and external) and supporting development of new opportunities through events, marketing and conferences.

• Develop, maintain and enhance effective communications with all key users, managing expectations and ensuring delivery of exceptional customer service on a day-to-day basis. This will include enhance collaborative working with Technical Leads, having oversight of the SRF booking systems and managing the enquiries/opportunities pipeline to ensure opportunities are maximised.

• Develop ‘soft infrastructure' requirements of the research facilities including signposting and providing information for potential users, promotion and marketing of the SRF and seminars.

• Responsibility for the review, development and implementation of appropriate systems and procedures for the collation of data/information to support the SRF. This will involve creating and preparing outcomes and forecast metrics for a variety of reporting needs (internal and external) including activity reports and statistical data on the use of and outputs from (e.g. publications and grants) the SRF.

• Provide specialist knowledge and expertise to develop, implement and maintain a range of initiatives to drive and enhance engagement with SRF.

• Responsible and accountable for the quality and professionalism of the SRF service delivery, by identifying service shortfalls and coordinating the design and delivery of solutions to maximise service quality, efficiency and continuity.

• Lead and organise a range of externally facing activities, which offer opportunities to further enhance SRF objectives, (e.g. preparation of technical promotional material; industry visit programmes) and others as required as a means of identifying new internal and external users and developing collaborative partnerships.

• Plan and organise individual and team activity, including line managing administrative staff within the SRF, ensuring plans and actions complement broader operational/strategic plans.

• Engage and keep up to date with SRF and College strategies.

• Conduct such other duties temporarily or on a continuing basis, as may reasonably be required, commensurate with your grade.

Background information

The College of Medicine, Veterinary and Life Sciences (MVLS) at the University of Glasgow (https: // www. has the mission of transforming lives by tackling the major biomedical and life sciences challenges locally and globally through internationally leading research, teaching and practice. MVLS has a proven track record of innovation and following the restructure of MVLS into eight schools has recently established the Shared Research Facilities (SRF).

The SRF encompass a range of technology-focused central facilities that deliver expertise and state-of-the-art instrumentation to support researchers at all levels as well as training opportunities for postgraduate students The SRF covers specialist areas that include protein analysis (biophysical characterisation and protein purification), mass spectrometry (proteomics, metabolomics and lipidomics), molecular analysis (next generation sequencing), cellular analysis (microscopy and flow cytometry) and imaging (whole body human and animal 7T MRI). The SRF is used by multiple research groups within MVLS and across the University of Glasgow and helps to support the research worth millions of pounds from a variety of funders e.g. UKRI, Wellcome and BHF. Within the SRF there are six individual facilities each of which has a Technical Lead who collectively manage over 25 scientific staff.

Knowledge, Qualifications, Skills and Experience



A1 Scottish Credit and Qualification Framework level 9,10 or 11 (Ordinary/Honours Degree, Post Graduate Qualification) or equivalent, including being professionally qualified in a relevant discipline, with a broad range of professional experience in a management role(s).


B1 PhD (Scottish Credit and Qualification Framework Level 12) in a relevant discipline.



C1 Significant organisational, project management and reporting skills - both short-term deadline driven and longer term involving competing deadlines and coordination across multiple organisational units.

C2 Ability to build and maintain productive relationships with a diverse range of users and resolve problems where necessary.

C3 Proven problem-solving and analytical capabilities.

C4 Highly motivated, ability to prioritise own workload, exercise initiative and work flexibly, adapting to changing environments.

C5 Ability to work independently but also as part of a team.

C6 Ability to interpret and convey complex information (including scientific information and data) to non-specialists.

C7 High level of computer literacy and IT skills.

C8 Appropriate level of technical insight and knowledge to represent the SRF at committee meetings as required.

C9 Excellent written and oral communication and presentation skills, with the ability to interact effectively with staff at all levels.


D1 A working knowledge of university policies and procedures.



E1 Significant experience of the competencies required for the duties associated with this post, having acquired the necessary knowledge and skills in a similar or number of different roles.

E2 Substantial experience of managing budgets, preparation of financial reports and forecasts and understanding auditing procedures.

E3 Track record of managing multiple collaborative projects.

E4 Experience of using databases and records systems to track progress of and report on projects.

E5 Experience of working in a scientific technical facility and/or research environment.

E6 Experience of promoting relevant information including overseeing maintenance of websites and social media and event management.


F1 Experience of line management/managing the activities of others.

Informal enquiries may be directed to Phillip Whitfield, College Head of Facilities, E-mail: [email protected]

Terms and Conditions

Salary will be Grade 8, £48,350 - £56,021 per annum.

This post is full time and open ended.

Relocation assistance will be provided where appropriate.

As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https: // www., benefits and discount packages.

3 A flexible approach to working.

4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https: // www.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https: // www.

We endorse the principles of Athena Swan https: // www. and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https: // www. for more information.

Vacancy Ref : 149409 Close Date : 02-Aug-2024 23:45

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