Senior Officer, Advancement Operations (Data and Revenue)

Senior Officer, Advancement Operations (Data and Revenue)

Job No.: 567501

Work type: Fixed Term

Full time

Fixed Term – 12 months

Bundoora Campus

Work with inspiring people who are driven to make a difference!

About the position

La Trobe Advancement (LTA) is responsible for philanthropic fundraising and engagement with La Trobe University's alumni community (225,000 as at June 2021). LTA is an outwardly facing unit of the University and engagement with stakeholders is a major element of most activities undertaken. The office undertakes major gift fundraising, alumni engagement and giving, donor stewardship and bequests. In June 2022 the University re-launched its fundraising campaign, Make the Difference, having reached its initial goal of $100 million with the renewed aim to raise a further $100 million by 2027.

This position provides a coordinated approach to the use of LTA systems, the Raiser's Edge (RE), RE NXT and Campaign Monitor to deliver a pipeline of data related service requests to the wider Advancement team, enabling the University's philanthropic, alumni and stakeholder engagement strategies. This position demands a strong commitment to providing high quality customer service to all stakeholders and is the first line support for technical issues and dayto-day database administration for all activity managed by the LTA.

Additionally, this position provides operational support to the gift processing function. The position performs a variety of duties involving the processing and verifying of all types of gifts received by the LTA along with ensuring vendor payments, purchase orders, and donor payment requests are completed. The position ensures adherence to policies and procedures related to gift processing and will also play a lead role in generating and distributing both routine and ad hoc reports including data integrity queries, gift summaries, receipts and pledge reminders.

Skills and Experience

To be considered for this position, you will have

High-level proficiency in computer literacy skills and experience including software packages including relational databases, Microsoft Office suite, including advanced Excel and PowerPoint skills.

Ability to work with bulk datasets and manipulate information in mass for data augmentation and reporting projects.

Proven analytical and problem-solving capability in a systems / database support role.

Demonstrate depth or breadth of expertise in database administration developed through extensive relevant experience and application.

Demonstrate ability to set priorities and monitor workflows within own area of responsibility.

Demonstrated experience in using and manipulating Blackbaud Raisers Edge Classic, Raisers Edge NXT and associated Blackbaud platforms.

Demonstrated experience in using and manipulating SAP Finance.

Demonstrated understanding of PCI Compliance.

Experience of working in philanthropy (Alumni and Advancement) in a Higher Education setting

Please refer to the Position Description for other duties, skills and experience required for this position.

Welcome to Bundoora campus – Please click on the video link below:

https: // f.io/KDo0ceng

Benefits:

17% employer contributed superannuation

On site child care facilities

Flexible work arrangements

Discounts for staff and their family members to study a range of La Trobe courses

How to apply

Closing date: By 11:55pm, Sunday 1st September 2024

Position Enquiries: Naz Oomar-Mohammedally, Senior Manager CRM Implementation (Data & Systems)

Via Email [email protected]

Recruitment Enquiries: Lisa White, Talent Acquisition Consultant,

Via email [email protected]

Position Description below:

PD - Senior Officer Advancement Operations (Data and Revenue).pdf

Only candidates with Full Working Rights in Australia may apply for this position.

Please submit an online application ONLY and include the following documents:

Cover letter;

An up-to-date resume

A separate document addressing each bullet point under the Specific “Skills and knowledge required for the position', which is located in the position description.

Please scroll down to apply.

Aboriginal and Torres Strait Islander Applicants We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Flexibility in interview format will be offered to shortlisted candidates.

All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.