Senior Functional Analyst (HEO 7)

University of South Australia
January 02, 2023
Offerd Salary:$92,941
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Job Ref.:N/A


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  • Based in the Information Strategy and Technology Services Unit at the Mawson Lakes campus

  • Full-time, two (2) year fixed term contract
  • Commencement Salary: $92,941 per annum (plus 17% superannuation)
  • About the Role

    The Senior Functional Analyst (Student Lifecycle Systems) is responsible for assisting business representatives with analysing and documenting business processes and requirements, performing fit-gap analysis, designing and configuring the University's core Student Management System, and related systems that govern the student life cycle, to meet the needs of the business, in conjunction with technical support from the Student Lifecycle Systems team.

    The position is additionally responsible for the delivery of training and communication activities to support the delivery of student system solutions to the wider university community.

    This position and the specific work therein is required for University's Student Management System Projects which are scheduled from January 2023 to December 2024. The work activity associated with this project is expected to be completed within the anticipated timeframe of the contract duration.

    About UniSA

    The University of South Australia is Australia's University of Enterprise. Our culture of innovation is anchored around global and national links to academic, research and industry partners. Our graduates are the new urban professionals, global citizens at ease with the world and ready to create and respond to change. Our research is inventive and adventurous and we create new knowledge that is central to global economic and social prosperity.

    Information Strategy and Technology Services (ISTS) , which has the primary strategic and operational responsibility for the provision of the UniSA's considerable IT infrastructure and services has approximately 150 staff in 8 key areas. Information Strategy and Technology Services contributes to the University's strategic goals and objectives by providing:

  • University wide IT support for staff and students;
  • technical support, development and management of:
  • communication services such as fixed and wireless data networks, telephone systems, voicemail, and high speed access to the internet;
  • collaboration facilities such as email, calendaring, video and audio conferencing, instant messaging and document sharing;
  • over 2,700 on campus computers for students;
  • teaching technology in general purpose teaching spaces; and
  • central infrastructure (servers, data storage and data centres)
  • technical support, development and management of information systems which support online teaching and learning, research management and research education, student recruitment and experience whilst studying, system administration, data integration and business intelligence, the staff and student portals, and the corporate web;
  • identification and management of ICT based risks and disaster recovery planning;
  • technical project management services for major, University wide ITC projects;
  • management of University wide hardware and software purchasing arrangements; and
  • development, maintenance and communication of policies, procedures and guidelines for the use of information technology within the university.
  • ISTS is customer focused and operated a service management framework based on AS8018 and provides seamless 24 x 7 x 52 service to students and staff. The Student Lifecycle Systems team manage, develop and support this environment ensuring robust, responsive and high availability of student applications. Information Strategy and Technology Services has a commitment to staff development and provides a professional environment in which to work. More information about ISTS can be found at https: //

    ISTS provides functional analysis, application administration and technical support for the core Student Management System (PeopleSoft Campus Solutions) and related systems that govern the student life cycle at UniSA.

    Excellent communication and analytical skills are necessary to gather business requirements and investigate, diagnose and resolve system issues, as well as design quality new solutions in conjunction with the technical members of the Student Lifecycle Systems team. This will require effective interaction with a wide variety of stakeholders across the university.

    Core Responsibilities

  • Manage and actively participate in all stages of the system implementation life cycle which includes gathering and defining user requirements, prototyping solutions, designing, developing and reviewing in-application code, formulating and implementing system changes, preparing test plans and the development and continual improvement of standards and release procedures
  • Work collaboratively with business groups across the University to identify and analyse business processes and user requirements and negotiate deliverables and timeframes.
  • Consult with user groups, team members, subject matter experts, business analysts, external consultants and vendors on solution design, tasks and issues
  • Develop and maintain business requirements documentation, business process models, data dictionaries and test plans as part of a software development / implementation life cycle
  • Develop plans to increase process efficiency that may include recommendations for functional change. Ensure accuracy, integrity and quality of all data output and reporting requirements
  • Essential Skills and Experience

  • Relevant tertiary qualification (normally a degree) in information technology or a related field or equivalent knowledge and skills
  • Significant experience leading the business analysis and application administration aspects of substantial implementations or upgrades of complex ICT solutions, with an emphasis on enterprise-wide CRM solutions and/or Enterprise Resource Planning systems
  • Proven experience in the design, configuration and support of complex IT solutions based on user requirements, with an emphasis on enterprise-wide CRM solutions and/or ERP systems
  • Demonstrated experience contributing to software and system development / implementation life cycles and the development of user requirements, business process models, data dictionaries and user acceptance testing
  • Demonstrated knowledge and in-depth understanding of the complexities of data integration and data integrity across enterprise-wide systems, and of the management and prevention of data integrity issues within systems
  • Benefits

    Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as:

  • Access to great personal development opportunities
  • Generous superannuation contributions of 17%
  • Flexible working conditions
  • A range of salary packaging options, including vehicle leasing, laptops and car parking fees
  • A variety of leave arrangements
  • Culture

    As a University of Enterprise, we offer a dynamic and agile workplace culture, one that embraces challenges and thrives on breaking new ground. Our staff are creative and innovative thinkers, communicating with clarity, conviction and enthusiasm. We embrace diversity and inclusion in a vibrant, engaging environment. Our people are authentic, resilient, and influential, and we deliver results.

    How to Apply

    For a copy of the position description and to apply, please visit Working at UniSA. The online application form will list the specific selection criteria that you need to address.

    Please address your cover letter to Emma Kelvin, Consultant: Recruitment Central. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 0482 or via email at using job reference number 4709.

    Applications close: 11.30pm Monday 2 January 2023

    Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment. #LI-DNI

    CLICK HERE to access a copy of the Position Description Opens in new window

    How to apply:

  • Preview Application Form Opens in new window
  • Applications must be lodged online, please note UniSA does not accept applications via email.

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  • UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.

    For further support, contact Recruitment Central on +61 8 8302 1700 or email and you will receive a response within one working day.

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