Senior Academic Advisor

University Of The Incarnate Word
February 19, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
Position Details

Position Information

Position Title Senior Academic Advisor

UIW Mission

University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary

The Senior Academic Advisor oversees the hiring, onboarding, training, and retention of the Academic Advisors. Position also provides student-centric, proactive, professional, and engaged academic advising in support of student retention and success. Student support includes guidance on degree program options, academic and curricular requirements, and course planning to fulfill graduation requirements.The Senior Academic Advisor supervises academic Advisors and student employees. Position reports directly to the Senior Director of Advising Services.

This position is considered a “Responsible Employee” under Title IX federal regulations and “Mandatory Reporter” under Texas state law and the UIW Sexual Misconduct Policy. As a Mandatory Reporter, this position requires you, as the employee, to promptly report any incident that you witness or receive information about Title IX violations. These reporting responsibilities are set out in the UIW Sexual Misconduct Policy.

Job Duties

Job Duty Name Advisor Onboarding and Training

Description of Job Duties

  • In collaboration with Director of Advising Services, assists with content development for onboarding and training academic advisors.
  • Partners with the Director of Advising Services on the evaluation of new academic advisors.
  • Collaborates with the Director of Advising Services in ongoing training and professional development experiences for academic advisors.
  • Develops and implements initiatives and experiences to promote retention of academic advisors and/or opportunities for advancement within the organization.
  • Job Duty Name Student Support

    Description of Job Duties

  • Develops degree plans; advises and registers students; monitors student academic progress; sends out and reviews progress reports; and makes referrals to tutor and other student support services as needed.
  • Meets one-on-one with at-risk students, including conditional admits and students on scholastic probation, to monitor and support their academic progress.
  • Monitors students registration to ensure students continuously enrolls in appropriate classes.
  • Advises student on appropriate majors and career opportunities.
  • Creates a comprehensive academic plan for each student and develops a process for tracking the progress of each student.
  • Assists students in the continuous evaluation of progress towards established goals and educational plans.
  • Serves as mediator in the resolution of student/advisor or student/instructor conflict.
  • Coordinates assignment of faculty advisors and processes advisor and/or major changes.
  • Coordinates schedule to meet with advisors and students on campus as needed.
  • Job Duty Name Additional Duties

    Description of Job Duties

  • Collaborates and engages with faculty and university partners to maintain strong relationships and seamless advising processes.
  • Serves as point of contact for administrator and faculty issues and concerns.
  • Attends university events and serve on committees.
  • Engages in on-going assessment to evaluate the student experience within advising and communicates improvements and solutions to the Director of Advising Operations.
  • Engages and collaborates with Advising Services leadership team.
  • Coordinates and communicates advisor activities throughout the various advising cycles that occur on a regular basis (e.g., start of the semester, prep for registration, registration, drop dates, etc.)
  • Performs other duties as assigned.
  • Qualifications

    Knowledge Skills and Abilities

  • Ability to work collaboratively with students, parents, faculty, and staff.
  • Ability to plan, develop and conduct training for students and faculty.
  • Excellent verbal, written and technical communication skills.
  • Experience with data base management systems: Microsoft Office, Windows, Excel, Word, etc.
  • Knowledge of Banner System.
  • Strong organizational, presentation, and customer service skills.
  • Outstanding ability to work with professionalism and confidentiality.
  • Proficiency in handling multiple priorities, meeting deadlines, and solving problems.
  • Strong leadership qualities to include conflict management.
  • Ability to work effectively with individuals from diverse communities and cultures.
  • Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.
  • Required Education

    Bachelor's Degree.

    Required Work Experience

    Five or more years of counseling and/or advising experience in a higher education setting, to include working in a multicultural/ bilingual higher education environment.

    Preferred Qualifications

  • Master's Degree.
  • Bilingual in Spanish language.
  • Health Professions background.
  • Required Certifications, Licenses or Registrations


    Work Hours

    Monday through Friday 8am to 5pm with extended hours as needed, especially during peaks.

    Physical Demands

    None specified.

    Posting Details

    Posting Details

    Posting Number AS1597PO

    Number of Vacancies 1 Job Type Full Time Job Category Administrator (exempt) Desired Start Date 01/17/2023 Position End Date (if temporary) Reports to Director of Advising Services Salary commensurate with experience Open Date 12/12/2022 Close Date Open Until Filled Yes Special Instructions to Applicant EOE

    UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).

    Applicant Documents

    Required Documents

  • Cover Letter/Letter of Application
  • Resume/CV
  • Optional Documents

  • Unofficial Transcripts 1
  • Unofficial Transcripts 2
  • Other Document
  • Supplemental Questions

    Required fields are indicated with an asterisk ().

  • How did you hear about this employment opportunity?
  • UIW Website
  • Chronicle
  • Indeed
  • Glassdoor
  • Personal Referral
  • Employee Referral
  • Other
  • If you selected other, please tell us where?
  • (Open Ended Question)

  • What is the highest level of education you have achieved?
  • Less than Bachelor's Degree
  • Bachelor's Degree
  • Master's Degree
  • PHD or higher
  • How many years of experience do you have in counseling and/or advising in a higher education setting, to include working in a multicultural/ bilingual higher education environment?
  • Less than 3 years of experience
  • 3 years of experience
  • 4 years of experience
  • 5 years of experience
  • 6 years of experience
  • 7+ years of experience
  • Rank your proficiency in understanding and speaking Spanish.
  • None
  • Minimal
  • Limited
  • Proficient
  • Advanced
  • Expert
  • From this employer

    Recent blogs

    Recent news