Security Representative

Job Title

Security Representative

Requisition #

999259.4

Job Type

Permanent (for any group)

Union

MRSA

Classification

SPH04

Position End Date (if applicable)

Location:

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

Posting

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit students choose from 13 bachelor degrees and 36 majors.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut'ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is "Mohkinstsis," which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

About the Department of Security Services

Security Services responds to alarms and accidents, provides emergency first aid and responds to unusual activity on campus 24/7. Security Services is considered an essential service within the University.

About the Role

Reporting to the Security Supervisor, the Security Representative will perform a broad range of security-based customer service, including public safety related duties to safeguard the staff, students, and public who access the Mount Royal University Campus, and protection of physical assets. Working as a member of the security team on shift, the Security Representative will perform a range of security and patrol tasking activities.

A key focus of the Security Representative is to deliver customer focused services, act as a first responder to accidents on campus, act as Security Dispatch, assist with emergency evacuations as well as maintain a safe environment using electronic monitoring equipment and physical patrols of the University campus. Other major responsibilities include conducting investigations, interviewing, report writing, taking statements, and handling evidence.

This position will work eight, ten and twelve hour shifts on a rotational basis working an averaging work week of 37.5 hours, and involves a considerable amount of standing and walking.

Responsibilities

Patrol and Response

Patrol all campus by foot or vehicle in all lighting and weather conditions including student residences on a 24/7 basis.

Recognize and investigate all incidents and unusual occurrences, suspicious persons, safety concerns and maintenance issues.

Conduct investigations including field interviews, statements, and surveillance.

Complete detailed and objective incident reports, and maintain timely and accurate notes on incidents.

Provide static security as required and work collaboratively.

Answer public queries and educated students, staff and the public on safety and security issues.

Safety and Emergency Response

When necessary, arrest individuals and turn over to Calgary Police Service.

Proactively liaise with individuals, organizations and groups on campus.

Identify and report security risks, and recommend community based security initiatives.

Provide escorts to and from various areas on campus.

Provide testimony at the Office of Student Conduct and the Court of Queen's Bench as requested/subpoenaed.

Control access to buildings and properties on campus to enhance security.

Act as first line responder to accidents and incidents on campus, asses and recommend assistance from external agencies.

Provide first aid as necessary including the use of AED and Naloxone.

Participate in all emergency response and drills.

Dispatch and Surveillance

Monitor, assess, record and respond appropriately to all alarms.

Act as central Security Dispatch and function as central communications link for the team as well as with external agencies.

Ensure all systems are functioning effectively.

Respond to incoming calls over three phone lines.

Provide customer service at the security front desk which includes providing information, directions and responding to complaints.

Distribute keys and access cards in accordance with Security and University Policies and Procedures.

Qualifications

Minimum one year post-secondary certificate/program completion

An understanding of the Canadian legal system is required

Security License through the Government of Alberta is required

CPR certificate is an asset

Minimum 6 – 12 months of related experience

A background in a customer service related field would be an asset

Ability to remain calm under pressure, multitask, and resolve issues

Strong communication and written skills and sensitivity in working with diverse populations

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including pension options, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre.

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, climbing, aquatics, sports and certifications for students, employees and the public.

MRU supports full immunization as the best way to protect yourself and our campus community and strongly recommends vaccination against COVID-19.

Salary: $50,980 - $64,532 per annum

Closing Date: November 21 , 2023

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: Last Name, Requisition Number, Document Title.pdf (ex. Smith, 999999, CV.pdf).

All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

Recent Mount Royal graduates who are foreign nationals may be eligible to work on campus. Please refer to the Citizenship and Immigration Canada website under Post-Graduation Employment athttps:// www. cic.gc.ca/english/study/index.asp.

If you require an accommodation in order to participate in the recruitment process, please notify [email protected] and we will work together on the accommodation request.

We thank all applicants for their interest. Only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Mount Royal University hires on the basis of merit and is strongly committed to fostering diversity as a source of excellence, intellectual and cultural enrichment, and social strength. We welcome applications from those who would contribute to the further diversification of our staff, faculty and their scholarship including but not limited to Indigenous Peoples, women, persons with disabilities and persons of any sexual or gender identity, ethnic, national or socio-economic background, religion or age.