School Support Administrator - Full Time, Permanent

Edinburgh Napier University
February 09, 2023
Offerd Salary:£23,144 - £27,131
Working address:N/A
Contract Type:Other
Working Time:Full time
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Job title

School Support Administrator - Full Time, Permanent

Job reference


Date posted


Application closing date



£23,144 - £27,131 (Grade 3) per annum


Excellent Benefits Package

Contractual hours



Full Time



Job description

We have an exciting opportunity for a School Support Administrator to join our expanding Business and Leadership team based at Craiglockhart Campus on a full-time basis.

Edinburgh Napier University is the ‘ #1 Modern University in Scotland '. An innovative, learner centric university with a modern and fresh outlook, Edinburgh Napier is ambitious, inclusive in its ethos and applied in its approach.

At the heart of our University sits our School Support Service. Pertinent to both the day-to-day organisation of our Schools and our work into diverse and exciting research and projects; our School Support Service delivers flexible and resilient support to students and academic staff across the University. Simply put, through excellent customer service, we anticipate users' needs and deliver support services that are efficient, accessible, and intuitive to our users.

The role

Simply put, through excellent customer service, this role anticipate users' needs and delivers support services that are efficient, accessible and intuitive to our users. The role holder will support a number of high value CPD and other commercial projects across The Business School, and work closely with a range of stakeholders including the academic community, external clients and other University departments.

This role combines commercial and administrative activity in an exciting context, including the following:

  • Ensuring programmes are appropriately set up on finance and student records systems
  • Supporting students throughout the student journey including module enrolment
  • Organising and facilitating events including programme workshops
  • Arranging travel and accommodation
  • Inputting marks to the student records systems and processed awards of credit
  • Purchasing in line with University procurement processes
  • Providing general support to the School Research Leadership Team
  • Please note although this role is predominantly based at our Craiglockhart campus, there may an expectation for you to work across all three of our Campuses when required.

    For more details on this exciting opportunity, please click here to view the full role profile.

    What Are We Looking For?

    The ideal candidate will have good passes at higher grades, and/or equivalent demonstrable administration experience.

    Along with excellent customer service and communication skills, you will have the ability to engage and build relationships with students and colleagues alike. You will have strong organisational skills and the ability to multi- task and juggle priorities as required.

    You will be comfortable with working to agreed deadlines and will enjoy working within a team environment. Attention to detail and strong IT skills is paramount for the administrator role.

    The successful candidate will be a proficient user of Microsoft Office packages and, depending on the role offered, receive training to utilise a number of systems including the University's databases and online learning platforms.

    This role will suit an organised and proactive professional with demonstrable customer service skills.

    To learn more about this exciting opportunity, click here to view the role profile.

    Benefits we offer

    Salary: £23,144 - £27,131 (Grade 3) per annum

    Edinburgh Napier University is a forward-thinking institution, home to forward-thinking people, inspired by the world around us. Join us and you will find that we offer support and recognition wherever due, as well as fantastic benefits such as an attractive pension with employer contributions of 20.8% and a minimum of 36 days holiday.

    There are professional development opportunities, discounted access to onsite sports facilities and a wide range of other staff discounts. For more information about our wide range of benefits, click here.

    Additional Information

    Closing date: 9 February

    Interview date: 22 February

    Edinburgh Napier is committed to creating an environment where everyone feels proud, confident, challenged and supported and are holders of Disability Confident, Carer Positive and Stonewall Diversity Champion status. Please see here for more information.

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