Retail Assistant - Student Staff (Zero Hour Contract) (SU0082)

University of Hull
July 14, 2024
Offerd Salary:£11.44
Working address:N/A
Contract Type:Other
Working Time:Part time
Working type:N/A
Ref info:N/A
Retail Assistant - Student Staff (Zero Hour Contract) Reference: SU0082

Campus: Hull Faculty/Area: Hull University Student Union School/Department: Hull University Student Union Subject Group/Team: Student Union (HUU) Salary: Grade C1- £11.44 per hour Post Type: Part Time Closing Date: Tuesday 16 July 2024

We reserve the right to close this vacancy early if we receive a high number of applications.

We are looking for Retail Assistants - zero hours to work in SPAR - our students' recently refurbished shop on the campus of University of Hull.

If you will be a student at University of Hull for the 2024/25 academic year then you are an ideal candidate for this role.

About us

Hull University Students' Union is a Charity, with a large trading subsidiary which included SPAR and JD Wetherspoon; our primary purposes are:

  • Advancement of education, promoting the interests and welfare of students during study and representing, supporting and advising students.
  • Being the recognised representative channel between students and the University of Hull and other representative bodies.
  • Providing social, cultural sporting, recreational activities, and forums for discussions and debate for the personal development of its students.
  • Our Trading Subsidiary provides a range of services for students including, a Supermarket, a pub, a nightclub, coffee and food outlets.

    Our Values

    Inclusive – We actively support Equality and Diversity we adapt our services to reflect and meet the evolving needs of our members.

    Innovative – We look to the future seeking new opportunities, collaborations and partnerships; we are imaginative, creative and progressive

    Positive – We continually work to improve your Union, we are confident, optimistic and solution focused.

    Fun – We focus on making your time at University as enjoyable as possible.

    Supportive – We listen, look out for your best interests and make sure your voice is heard.

    About the Role

  • To deliver exceptional customer service at all times.
  • To ensure that all store merchandising standards and cleanliness are of the highest standard and that the store is suitable replenished prior to the end of your working shift.
  • To work within the shop and stock room areas assisting with deliveries and stock shop floor replenishment ensuring that stock rotation and store merchandising standards are adhered to.
  • To work on the cashier assisted and self-service till areas ensuring that all cash handling procedures are completed as per the store standards and that any discrepancies are reported to the Commercial Operations Manager or his/her deputies.
  • To deal with customer queries and complaints in a professional and friendly manner.
  • Keep up to date with current promotions and new products ensuring that at every opportunity you are promoting these to our customers.
  • To ensure that cleaning standards are of the highest standard and that cleaning rotas and checklists are completed.
  • To contribute as a team player to the successful running of the store.
  • Maintain a positive atmosphere amongst all staff and customers.
  • Ensure confidentiality at all times in the handling and dissemination of information and data, and embedding and implementing GDPR across the workload.
  • Carry out all duties in line with SPAR's and HUSU's policies and in line with the organisation's values and strategic aims.
  • To ensure that you are operating to all statutory laws relating to Health & Safety, Food Hygiene and age related products are followed at all times.
  • To attend compulsory training days and complete all on line training programmes as required.
  • Carry out any other reasonable instruction asked by the Retail Management team.
  • About You


  • Previous experience of working within a fast paced front facing customer service environment.
  • Previous experience of cash handling.
  • Understanding of a Students Union and the role our Retail shop plays within this environment.
  • To be able to demonstrate the ability to work on your own initiative and within a team.
  • To be able to demonstrate your ability to have an organised approach in your working methods.
  • To be competent in your ability with literacy, numeracy, IT and communication skills.
  • To be flexible in your approach to the hours of work which will include working evenings, weekends and bank holidays.
  • To be eligible to work in the UK.
  • Desirable

  • Any previous training received in Retail environment.
  • To be able to work over Christmas, Easter and summer vacation periods.
  • Knowledge of Health and Safety, Food Hygiene, Licensing Law and Age related products within a Retail environment.
  • Benefits

    Discount in our SPAR shop, Wetherspoon Sanctuary and The Asylum plus opportunity for free tickets to events.

    We are committed to ensuring our workforce accurately reflects the diversity of the world we live in. We positively encourage applications from all individuals irrespective of gender, age, home country, ethnic background, sexuality, religious beliefs or disability.

    All candidates will be treated equally and all appointments made on merit.

    If you require any further information or wish to discuss this role please email [email protected] or telephone 01482 465860.

    To apply please click on the link below:

    Apply Now

    Followed by 'Apply for this job' in the top right hand corner.

    Closing date: Sunday 14th July 2024.

    We reserve the right to close this vacancy early if we receive a high number of applications.


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