Residential Life Coordinator (Customer Service and Administration)

University of East London
February 09, 2023
Offerd Salary:£31,791
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Residential Life Coordinator (Customer Service and Administration)

Location: Docklands Campus Salary: Starting from £31,791 per annum inclusive of London Weighting Post Type: Full Time Post Type: Permanent Closing Date: Thursday 09 February 2023 Reference: PS015S2023

We are seeking a new Residential Life Coordinator (Customer Service and Administration) to support students and summer conferencing guests in the halls of residence.

The successful postholder will need excellent customer service, administrative skills, and attention to detail to provide outstanding service to all stakeholders. You will be a key member of the Residential Life team, managing the Customer Service team, ensuring a high level of service is provided to each guest. You will be key in ensuring processes are adhered to, with a passion for administration, and improving the experience of each guest.

You are expected to be flexible to respond to the needs of the Residential Life team and stakeholders depending on changing client requirements and the priorities of the team and are required to work regular weekends.

The University of East London is a vibrant and diverse university located in Stratford and Docklands. We are implementing our Vision 2028 strategy to transform our curriculum and partnerships to make a positive difference to student, graduate and community success. Our goal is to become the leading careers-focused, enterprising university in the UK, one which both prepares our students for the jobs of the future and provides the innovation to drive that future sustainably and inclusively.

A successful candidate for this position would be employed by UEL Professional Services Ltd, a wholly owned subsidiary of UEL. Employees of UEL Professional Services Ltd work alongside UEL colleagues in delivery of UEL's mission, and UEL Professional Services Ltd will adopt UEL HR policies and procedures in full. Further detail regarding employment benefits can be found at the employee benefits section of our recruitment pages.

Further details: Job Description & Person Specification

CVs without a completed application form will not be accepted.

At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.

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