Present Position Number 01260W
Role Code Title Info Technology Specialist II
Position Title Research Computing Support Specialist
As a member of the University Research Computing team, the Research Computing
Support Specialist is responsible for assisting faculty with research
performed on their local computers and workstations, specifically computers
which exist outside of the High-performance Computing/Research Computing data
center. These systems consist of primarily Linux-based group owned servers and
Primary responsibilities include (but not limited to):
Assisting faculty research groups with research software installation,
configuration and utilization on group owned servers and workstations.
Troubleshooting research software problems on servers and workstations.
Instructing faculty research groups with using group-owned servers and
workstation securely and effectively within the W&M network.
Assisting and/or facilitating backup of research computing data stored on
faculty servers and workstations.
Assisting research groups in using their servers and workstations in
concert with local or off-site high-performance computing resources.
Offering instruction and consulting for set-up and administration of group
servers and workstations.
Working with the Research Computing group to develop best practices for
the above tasks.
Documenting procedures involved in the above tasks.
Bachelor's degree or the equivalent combination of education, training and or
Advanced knowledge of Linux/Unix system administration principles and
Demonstrated skills in setup and administration of Linux based servers and
Sound problem-solving and analytical skills with the ability to
troubleshoot and resolve technical issues.
Ability to work one-on-one with research faculty, staff, and students to
resolve research challenges.
Strong writing skills with the ability to document and write procedures of
Strong organizational skills with the ability to manage multiple and
competing priorities in a complex, rapidly changing environment.
Hands on experience and or expertise in deploying, administering, and
maintaining Linux-based operating systems and research software on servers and
Bachelor's degree in Computer Science, Computer Engineering, Electrical
Engineering, Applied Math or a directly related field is highly preferred.
Linux related scripting skills (tcsh, bash, etc.) and some programming
experience (C, C++, Python, etc.).
Experience in software installation on Linux servers and workstations from
both packages and source code.
Ability using and installing software in Windows and Mac OS environments.
Working knowledge of computer security principles and practices.
Understanding of research methodologies.
Administration and software installation/maintenance of Linux-based servers
and workstations. Involvement in conducting or assisting in academic research
Advertised Pay Range
Department 3H7000 IT
Location William & Mary
University Salary Range U11
Job Open Date 07/21/2021
Review Begin Date
Job Close Date
Open Until Filled Yes
Employment Category Full Time Operational
Position Term 12-Month
Special Application Instructions
Conditions of Employment:
This position is subject to additional hours beyond the typical work
day/week to include weekends and holidays.
This position may require occasional overnight travel.
The duties of this position may be performed remotely. With the
supervisor's approval, the incumbent may have the option to work remotely
on a part-time basis.
This position requires administrative access to the university's
information systems and/or sensitive data. The incumbent is expected to be
aware of and adhere to the Information Security policies of the university
as well as all applicable federal, state, and local laws and follow
information security best practices applicable to their job area and to
pursue information security training and awareness opportunities when
William & Mary values diversity and invites applications from underrepresented
groups who will enrich the research, teaching and service missions of the
university. The university is an Equal Opportunity/Affirmative Action employer
and encourages applications from women, minorities, protected veterans, and
individuals with disabilities.
Background Check Statement
William & Mary is committed to providing a safe campus community. W&M conducts
background investigations for applicants being considered for employment.
Background investigations include reference checks, a criminal history record
check, and when appropriate, a financial (credit) report or driving history
Benefits Summary Statement
William & Mary offers our employees a full array of benefits including
retirement, health insurance with options for expanded dental and vision along
with group and optional life insurance with coverage for spouse and children,
flexible spending accounts, and an EAP (Employee Assistance Program).
Our employees enjoy additional university benefits such as educational
assistance, professional development, wellness benefits, and a robust holiday
schedule. All employees have access to fitness facilities on campus. Staff
members also have access to the university libraries, and much more. To learn
more, go to:
https: // www. wm.edu/offices/hr/currentemployees/benefits/index.php
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