Regional Manager (South Asia, Middle East & Africa)

University of Queensland
February 06, 2023
Offerd Salary:$105,338
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
  • Future Students Divison

  • HEW Level 8

  • Full-time, Continuing position

  • Closing date 6 February 2023 at 11:00PM AEST (R-21347)

  • About This Opportunity

    The Regional Manager, under the direction of the Senior Manager, Future Students International will manage a team to develop and implement international student recruitment strategies and plans to achieve targets in the designated region. The position will work closely with faculties, schools and other stakeholders to achieve the Universities strategic outcomes in student recruitment. This role will have budget responsibility and will manage a small team.

    Duties and responsibilities include, but are not limited to:

    Team management

  • Manage a team to develop and implement a recruitment plan to achieve lead capture, conversion, and recruitment targets for the designated region

  • Create a performance-orientated and collaborative team culture that strives for excellence in service delivery and deploys best practice

  • Support team members across the Future Students Division when workloads are uneven and share successful recruitment models

  • Strategy & Planning

  • Develop and implement international recruitment strategies and plans for the designated region, in consultation with the Senior Manager, Future Students

  • Maintain current and specialist knowledge about international recruitment from the target region and provide advice on the impact of legislation and political/social events within the region

  • Provide market intelligence; analyse data; and research market trends, entry requirements and competitor activity to inform strategy and develop plans to achieve recruitment targets within budget

  • Critically assess performance of recruitment initiatives against Key Performance Indicators (KPIs), and work with stakeholders, internally and externally, to design and deliver innovative recruitment plans and initiatives for the region

  • Identify and capture opportunities for new recruitment pathways and partnerships that will contribute to cultural diversity and discipline commencements targets

  • Ensure compliance, University policies and quality objectives are built into recruitment strategies and plans for the target region

  • Stakeholder engagement

  • Ensure effective channel partner and influencer engagement (eg in-market representatives, agents, schools, institutions, sponsors, parents and other stakeholders) including running UQ training sessions, and developing and monitoring performance of joint recruitment plans with key partners

  • Provide advice and work with internal stakeholders regarding recruitment, market research, trends, opportunities and challenges

  • Maintain effective working relationships with marketing, engagement and recruitment staff across the University (eg Marketing and Communications, Faculties, Institutes, Graduate School and Global Engagement and Entrepreneurship) to collaborate, share intelligence and leverage resources to achieve recruitment targets

  • Actively seek feedback from stakeholders to consider ways to improve recruitment outcomes from the target region

  • Future Student Engagement

  • Manage all aspects of assigned recruitment initiatives as directed by the Senior Manager, Future Students

  • Represent the University at both online and face-to-face student recruitment events designed to attract qualified and high achieving students

  • Provide accurate advice to prospective students and channel partners about UQ programs and admissions information

  • Participate, where appropriate, in orientation activities for students

  • Future Student Conversions

  • Ensure effective lead capture through the CRM to maximise opportunities for conversion campaigns

  • Work with stakeholders including International Admissions and provide timely market and cultural advice to develop and monitor tactical initiatives to achieve conversions for the target region

  • Marketing and Communications

  • Work with Marketing and Communication to develop annual recruitment plans that include tailoring marketing collateral (digital and print) and campaigns for the designated region, and jointly monitor outcomes for continuous improvement

  • Incorporate best practice and technology in recruitment plans to improve reach to prospective students, parents and channel partners

  • Reporting, Analysis and Administration

  • Track and monitor enquiry, conversion and recruitment pipelines for the designated region to assess progress against KPIs, and provide recommendations and respond to market shifts

  • Prepare concise briefing notes, reports, presentations and recruitment plans, and manage an annual budget for the designated region

  • Maintain expertise and knowledge of university policies, procedures and priorities relevant to international education recruitment within specified regional markets

  • Ensure processes are in place for UQ to meet compliance obligations eg staff and stakeholder training

  • This role is subject to The University's Code of Conduct.

    About You


  • Completion of a postgraduate degree in a relevant discipline or an equivalent combination of experience and/or training

  • Demonstrated strong track record in team and stakeholder management with a results-oriented and collaborative approach to deliver international student recruitment strategy and plans for the target region on time and within budget

  • Experience in recruitment innovation in the tertiary sector including developing new international partnerships with academic institutions and pathways to achieve conversion and recruitment targets

  • Demonstrated ability to work effectively with various cultures, and work with teams across a multi-layed organization to co-ordinate and leverage resources

  • Experience in high level data analysis, performance monitoring, concise reporting, and budget management

  • Strong interpersonal communication skills including ability to represent the University professionally, build relationships with diverse stakeholders and present and inspire a large target audience

  • Knowledge of the Australian international higher education sector and international student recruitment activities in the designated region

  • What We Can Offer

    This is a Full-time ,100% FTE, Continuing position at HEW Level 8.

    The full-time equivalent base salary will be in the range $105,338.31 - $118,280.70 plus super of up to 17%. The total FTE package will be in the range 123,245.82 – 138,388.42 per annum.

    For further information about UQ's benefits, please visit Why Work at UQ and review The University of Queensland's Enterprise Bargaining Agreement 2018 - 2021.


    To discuss this role please contact Ms Serena Yeo on 3345 2994 or [email protected]

    For application queries, please contact [email protected] stating the job reference number in the subject line.

    Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You' section (maximum of three page)

  • Resume

  • Please note that you will be asked to add all documents into the one upload box during the application form.

    About The Selection Process

    To satisfy pre-requisite questions and ensure your application can be considered in full, all candidates must apply via the UQ Careers portal by the job closing deadline or will not be accepted.

    The University of Queensland is committed to ensuring all candidates are provided with the opportunity to attend the panel interviews, however, for those candidates who are unable to attend in person, video interview options will be available.

    Other Information

    Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

    Background Checks : All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

    At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in our broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to [email protected]

    If you are a current employee of the University, or hold an unpaid or affiliate appointment with the University, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

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