Quality Assurance & Finance Analyst – Dining and Auxiliary Services

The College Of William Mary
June 12, 2023
Offerd Salary:$25 milli
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
Position Information

Position Information

Present Position Number 01350W

Role Code Title Financial Specialist II Position Title Quality Assurance & Finance Analyst – Dining and Auxiliary Services Unit Mission Statement

The mission of Business Services and Organizational Excellence is to support W&M as a leader among liberal arts and science universities by providing excellent service that is efficient, inclusive, transparent, and accountable. In delivering service, Business Services and Organizational Excellence maintains a focus on collaboration, continuous improvement, best-in-class technology, and the strategic and sustainable use of university resources while maintaining compliance with attention to corporate social responsibility both within the institution and among its suppliers.

The Office of Auxiliary Services provides a variety of products and services that support and enhance campus life for students, faculty and staff, alumni, and guests of the College. The Office is committed to fostering an environment that promotes diversity, excellence, thoughtfulness, culture, and educational opportunities throughout the auxiliary enterprise at the College of William & Mary.

Position Summary

Reporting to the Executive Director of Auxiliary Services, the Analyst is responsible for overseeing contracted dining operations and for analysis and reporting necessary for improving business practices and developing strategic plans.

Responsibilities include but are not limited to:

  • Analyze and reconcile dining program data critical to the department's assessment of Dining Services' estimated $25 million programs by generating reports, summarizing findings, and offering comprehensive action plans for areas of improvement.
  • Manage W&M dining and retail services contracts by ensuring compliance with agreements, including those related to facilities, sanitation, and safety; providing on-site inspections.
  • Oversee dining services budget, expenditures, and financial resources by coordinating with the Associate Director for Finance & Administration.
  • Help with the selection of and ultimate oversight of dining operations software and systems including those selected for quality control audits and surveys (examples of software/systems may include CBORD, GSGOLD Meal/Access Card system, Oracle Micros, Infor, Agilysys, etc.)
  • Required Qualifications

  • Bachelor's degree or an equivalent combination of education, training, and/or experience.
  • Significant experience (typically 4 to 8 years) directly related to the position such as experience with dining quality control, as a data analyst, in hospitality, or similar relevant experience.
  • Experience with financial management and budgeting.
  • Excellent customer service skills and demonstrated effective communication skills, both orally and in writing.
  • Demonstrated attention to detail and ability to query, generate, and analyze financial reports.
  • Experience evaluating data to determine inconsistencies or areas of improvement.
  • Proficiency with Microsoft Office Suite 365 products (ie. Word, Excel, Outlook.)
  • Preferred Qualifications

  • Bachelor's degree in Business Administration, Accounting, Finance, or a related field.
  • Experience within Auxiliary Services or in Higher Education.
  • Experience with dining operations, including overseeing the equipment and facilities.
  • Experience using a procurement system, work order system, and/or Banner Finance.
  • Knowledge of meal plans and dining contract management.
  • Experience with asset management.
  • Advertised Pay Range Up to $79,000, commensurate with experience. Department 921000 Assoc VP Admin & Aux Services Office Location William & Mary Is the position remote work eligible? Not eligible Remote Work Disclaimer

    Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor's ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.

    Job Open Date 05/12/2023 Review Begin Date 05/29/2023 Job Close Date Open Until Filled Yes Employment Category Full Time Operational FLSA Exempt Position Term 12 Month - Restricted Special Application Instructions Conditions of Employment

    This is a restricted position, subject to the continued availability of funding.

    EEO Statement

    William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The university is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.

    Background Check Statement

    William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

    Benefits Summary Statement

    William & Mary offers our employees a full array of benefits including retirement, health insurance with options for expanded dental and vision along with group and optional life insurance with coverage for spouse and children, flexible spending accounts, and an EAP (Employee Assistance Program).

    Our employees enjoy additional university benefits such as educational assistance, professional development, wellness benefits, and a robust holiday schedule. All employees have access to fitness facilities on campus. Staff members also have access to the university libraries, and much more. To learn more, go to: https: // www. wm.edu/offices/hr/currentemployees/benefits/index.php

    Supplemental Question

    Required fields are indicated with an asterisk ().

  • What experience do you have with dining operations?
  • (Open Ended Question)

  • What experience do you have working with third party vendors?
  • (Open Ended Question)

  • What experience do you have with quality assurance?
  • (Open Ended Question)

    Applicant Documents

    Required Documents

  • Resume/Curriculum Vitae
  • Cover Letter
  • Optional Documents

  • Other Doc
  • From this employer

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