Program Coordinator, Assessment and Student Success, Graduate Student Affairs

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Program Coordinator, Assessment and Student Success, Graduate Student

Affairs

Work Arrangement:

Requisition Number: 235832

Regular or Temporary: Regular

Location:

Durham, NC, US, 27710

Personnel Area: UNIVERSITY

Date: Aug 18, 2023

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

POSITION TITLE : Program Coordinator, Assessment and Student Success

DEPARTMENT: Graduate Student Affairs

POSITION SUMMARY :

Reporting to the Associate Dean for Graduate Programs, the program coordinator will provide programmatic and administrative support to Graduate Student Affairs (GSA). The role will assist in the coordination and implementation of graduate student professional development activities, GSA assessment activities, data analysis, and providing insight to enhance the effectiveness of GSA services offered to graduate students. The coordinator collaborates with various campus stakeholders to ensure data-driven decision-making and continuous improvement within GSA.

DUTIES & WORK PERFORMED:

1. Assessment and Data Analysis: 40%

Assessment Planning and Coordination

Collaborate with GSA staff to develop assessment plans and strategies to evaluate the effectiveness of programs and services.

Coordinate the collection, organization, and analysis of assessment data.

Maintain documentation and records related to assessment processes and outcomes.

Data Analysis and Reporting

Interpret assessment results and prepare comprehensive reports and presentations to communicate findings.

Develop data visualizations, dashboards, and other tools to effectively present assessment data in a clear and meaningful way.

Program Evaluation and Improvement

Work closely with the Associate Dean to ensure data-driven decision-making and inform programmatic improvements.

Analyze data to identify strengths, weaknesses, and areas for improvement within GSA.

Monitor and evaluate the impact of improvement efforts and revise strategies as needed.

Offer guidance on best practices in assessment and data analysis to promote a culture of continuous improvement within GSA.

Collaboration and Communication

Collaborate with other stakeholders and external partners to coordinate assessment efforts and share best practices.

Maintain effective communication channels to facilitate the exchange of assessment-related information and promote data-informed decision-making.

Participate in meetings, committees, and professional development activities related to assessment and data analysis in graduate education.

2. Professional Development: 40%

Communications

Prepare weekly professional development newsletters by curating and compiling content and distributing with the school's preferred newsletter software (currently iContact).

Assist in targeted marketing efforts for professional development programming with departments/programs, student organizations, and alumni through channels such as the GPSG newsletter, Duke events calendar, LinkedIn, the Duke Alumni Network, and others.

Facilitate student connections with alumni through the Alumni Profiles series; ensure accuracy and quality of final profiles before publication.

Assist in maintaining professional development website content.

Help to create, market, and facilitate information sessions and other publicity to promote new professional development initiatives as needed.

Program Administration

Track student attendance in professional development workshops and programs.

Collect and compile evaluation and assessment feedback on professional development workshops and programs.

Track alumni engagement with professional development initiatives.

Prepare Professional Development Grant proposal materials for selection committee and Dean's review, coordinate funding transfers, and maintain records.

Purchasing and reconciliation administration for professional development area.

3. Administration and Other Duties: 20%

Support the student hardship application process and serve on the hardship committee. Collate data from hardship applications to provide reporting on trends and assist in developing criteria to standardize decisions.

Support GSA Liaisons & Graduate Student Affairs Advisory Committee initiatives by maintaining updated minutes and rosters. Track topics of concern and prepare updates for group members between meetings using data and narratives.

Support the associate dean's duties: scheduling meetings, sending follow up materials; coordinating meeting arrangements, assisting with the prepation of documents, etc.

Perform other related duties incidental to the work described herein.

Qualifications:

A bachelor's or above degree in a relevant field (e.g., social sciences, research methods, statistics).

Previous experience in professional development, assessment and data analysis in a higher education or graduate student affairs setting is highly desirable.

Strong analytical and critical thinking skills, with the ability to derive meaningful insights from complex data sets.

Excellent written and verbal communication skills to effectively communicate assessment findings to diverse audiences.

Detail-oriented and highly organized, with the ability to mange multiple projects and meet deadlines.

Demonstrated ability to work collaboratively in a team-oriented environment.

SUPERVISORY RESPONSIBILITIES: No WORKING CONDITIONS: Normal Minimum Qualifications

Education

Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program

.

Experience

Work requires one year of experience in program administration or OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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