Professional Aide/ Event Assistant
Apply now Job no: 764247
Work type: Extension, Support Staff
Pay Grade: 05
Major Administrative Unit / College: Michigan State University Extension
Department: Extension Community Food And Environment 10058942
Sub Area: AP- Professionals
Salary: 18.00 per hour
Location: Oakland, In State
Categories: Residential and Hospitality Services, On-Call
Position Summary(Basic Job Function)
This is a temporary or an on-call position. Provides professional support.
Responsibilities may include general business, science, medical, agricultural
or other professional support functions. Term: Temps can work two (2) nine
(9) month terms with a week break in service in between and at the end of
the second term terminate for three (3) months or switch to an on-call. On-
Call allowed to work 1039 hours in any twelve (12) month period.
Unit Position Summary
Michigan State University (MSU) Extension helps people improve their lives
by bringing the vast knowledge resources of MSU directly to individuals,
communities and businesses. MSU Tollgate Farm and Education Center promotes
food system awareness through exploring the sustainable, nutritional, and
cultural aspects of agriculture. During the school year, MSU Tollgate Farm
offers enrichment programs that include experiential, educational programs for
youth and adults from community groups and public and private schools. The
farm supports itself financially through rentals and agri-tourism special
events such as Pumpkinfest, Fall Farmstand, and also corporate/private rental
events at the farm.
We are seeking a staff member to support the hospitality and food service
aspect of these events. This individual will spend their time working rental
events providing overall hospitality to attendees, set-up/clean-up food
service, operating concession stand at special events and other customer
service related duties. This is a part time on-call position that will work up
to 20 hours per week depending on rental and special event schedule.
Commit to assisting with events based on your availability
As necessary, assist MSU Tollgate staff with set-up/tear-down of
venue(s)/rental space (this may include chairs, tables, linens, AV
equipment)
Ensure details of the event are executed in timely manner by working with
the Event Coordinator. This may include pre and post event preparation as
well as day of
Greet client(s) and provide hospitality support services throughout the
event
Represent MSU Tollgate Farm in a professional manner when interfacing with
outside Event Vendors at site
Maintain the proper Tollgate experience, delivering items, fulfilling
customer needs, replenishing utensils, refilling beverages/food as needed,
etc.
Set up buffet, replenish and clean-up tools/supplies and space as
necessary
Follow proper sanitation guidelines during food preparation and packing
activities
Interface with MSU Tollgate Staff as necessary during the event
Report to Event Coordinator of issues, concerns, any special group needs,
and final outcome of event
Ensure a safe environment for guests/farm property and livestock
As necessary, perform cleaning tasks as needed; empty trash receptacles,
replenish ice, etc.
Attend event training with Event Coordinator at MSU Tollgate Farm
Work at outdoor and/or indoor settings on MSU's Tollgate Farm
Work independently or with a team based on event
Maintain high standards of safety and cleanliness
Maintain inventory of all Conference Center equipment and supplies
Provide excellent customer service
Understand and communicate about products and services available at
Tollgate
Light to moderate physical tasks and stand for length of time
Use of technology (e.g., web research, Zoom, Microsoft Teams, Word,
Excel, PowerPoint, Outlook for mail/calendaring, Clover devices, etc.).
Attend training and obtain certification to operate on-site golf cart,
tractor, and service vehicles as needed.
Perform administrative/clerical duties as necessary
Desired Qualifications
Proven ability in establishing and working with a diverse network of
constituents and community members across race, gender, socioeconomic
class, disabilities, and other differences to assist with program
development and outreach.
Understanding of and ability to implement Civil Rights principles and
compliance standards.
Food service or restaurant experience (or related experience) preferred
Exceptional customer service skills
Interpersonal communication skills
Ability to promote and maintain cooperative working relationships with
educational groups, park visitors, and other employees
Will be required to work assigned special events, weekends, evenings and
holidays
Will be required to adjust schedule to meet organizational needs
Ability to work well under the direction of supervisor
Ability to work independently, exercise sound judgement, act with
discretion
Ability to solve problems as they arise in a program setting
Ability to perform essential duties
Detail Oriented
Other skills and/or physical abilities required to perform duties of the
position.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Resume and Cover Letter.
Work Hours
ON-CALL
Advertised: Aug 21, 2023 Eastern Daylight Time
Applications close: Oct 8, 2023 Eastern Daylight Time
