Print/Document Services Technician - #220840

Western Carolina University
February 01, 2023
Offerd Salary:$37,000 - $39,000
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Posting Details

Posting Information

Posting Number SHRA1189P

Quick Link for Internal Postings https: // Classification Title Printing Services Technician Competency Level Journey Working Title Print/Document Services Technician - #220840 Department Print Shop About WCU

Western Carolina University has been named to the 2022 “America's Best Employers by State” list by Forbes, ranking 14 out of the top 100 employers in North Carolina. Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South. Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans – eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Paid vacation and sick leave accrual begin after first month of employment. Paid parental leave after 12 months of continuous service. WCU offers an abundance of training and development programs, certifications, workshops and conferences – many of which are offered free of charge.

Position Summary

The primary location of this position is on the main Cullowhee, NC campus.

The Western Carolina University Print shop is seeking a Pre-Production Specialist who will assist with project intake, job traffic management and file preparation. The WCU Print Shop is a full-service, commercial printer operating on the campus and at the service of Western Carolina University. Its work includes quick copy service, high volume digital printing, wide format printing, awards and promotional products, engraving, and direct mail fulfillment. The Pre-Production Specialist will work in each of these areas. Time will be split between the daily operation of production-level digital printers; preparing files for our presses, wide format plotters, digital devices and engraver; and designing, preparing, and delivering proofs for clients. A working knowledge of Adobe Creative Suite graphic design software, an excellent eye for detail and color consistency, and an ability to multi-task in a fast-paced, high-volume environment is essential. This position reports to the Print Shops Digital Production Manager.

JOB DUTIES: • Taking artwork and other media from University Marketing and all university customers and preparing for print including adding die-lines, setting up files correctly for paper size and imposition, and converting to appropriate file types when necessary. Performs design work as assigned to address customer and production needs. • Coordinate closely with print operators to ensure files are ready on an appropriate schedule to maximize device capacity. • Work with Print Shop Manager to ensure all jobs meet client delivery deadlines and that appropriate timelines are communicated with customers. • Check proofs for bleeds, color, fonts and resolution.

Knowledge, Skills, & Abilities Required for this Position

• Working knowledge of Adobe Creative Suite (including: InDesign, Photoshop & Illustrator) • Demonstrated experience with customer service and a professional phone presence. • Excellent time management skills and ability to multitask. • Demonstrated ability to complete multiple assignments within a given time frame. • Excellent organizational skills.

Minimum Qualifications

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Qualifications

• Experience in a print shop environment • Experience with pre-press files set up and/or production design experience • Working knowledge of the PANTONE Color system • Project management or traffic management experience • Job ticketing and estimating experience

Anticipated Hiring Range $37,000 - $39,000 Position Type Permanent Full-Time Number of Hours per Week 40 Number of Months per Year 12 Salary Band Range $23,332 - $49,547 Salary Grade For administrative purposes during the implementation of Career Banding, this journey position is considered a Salary Grade 59

Posting Text

Open Date 01/18/2023

Close Date 02/01/2023 Open Until Filled No Special Instructions to Applicants

Applicants must apply online in order to be considered. Please include a cover letter, resume, and a list of references (with complete contact information).


Applicants must upload a DD-214 if claiming Veteran's Preference.

If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.

Effective October 1, 2015 all new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).


Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www. Proper documentation of identity and employability are required at the time of employment.

Credential Verification

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.


Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected]

University Safety

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Applicant Documents

Required Documents

  • Cover Letter/Letter of Application
  • Resume
  • List of references
  • Optional Documents

  • DD-214
  • Supplemental Questions

    Required fields are indicated with an asterisk ().

  • How did you hear about this employment opportunity?
  • Inside Higher Ed
  • HERC - Higher Education Recruitment Consortium
  • Website -
  • Personal Referral
  • Agency Referral
  • Other
  • From this employer

    Recent blogs

    Recent news