Vacancy Type/Job category
Management & Professional
£27,929 - £31,411 per annum
University of Warwick, Coventry
Permanent Position, 36.5 hours per week (1.0 FTE)
WMG is one of the largest academic departments at the University of Warwick. Our Postgraduate Student Recruitment Team are looking for a results-driven, highly-organised recruitment officer with a good knowledge of the UK Higher Education sector, international experience, and the flexibility and desire to travel widely.
In this role, you will be communicating extensively with prospective students from all regions, interested in WMG's suite of taught Masters' courses. In addition, you will be responsible for managing your own recruitment strategy to maximise intake from specific primary territories. This will require an organised and flexible approach, with excellent planning skills, and a can-do, customer focused attitude.
The post-holder will be required to travel overseas approximately 8-10 weeks per year. International trips may include multiple countries on the same trip and can last up to 3 weeks, although they will typically be 1 or 2 weeks.
Experience of working in a Higher Education recruitment or marketing role is highly desirable, preferably within an international context or environment. We currently attract students from over 70 countries to the MSc programmes in WMG, so you will be using your skills to recruit prospective students from across the globe.
In return we will provide you with a great range of benefits which include an attractive pension scheme, 26 days holiday plus bank holidays and Christmas closure, some fantastic savings on a wide range of products and services, and excellent learning and development opportunities.
At WMG we are committed to supporting staff to achieve their potential. We currently hold the Athena SWAN Silver Award, and the University of Warwick holds an Institutional Silver Award: a national initiative that recognizes the advancement of gender equality, representation, progression and success for all in academia. We are supportive of staff with caring responsibilities including a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities. We will consider applications for employment on a part-time or other flexible working basis, even where a position is advertised as full-time, unless there are operational or other objective reasons why it is not possible to do so.
Interview Date: TBC
To support the student recruitment goals and objectives for the full-time Master's Programme within the WMG Department at the University of Warwick, and to raise the profile of WMG (and the University) in order to achieve WMG's ambitious recruitment targets.
To represent WMG internationally, raising brand awareness and profile, making a significant contribution to both the recruitment strategy and market plans. To take responsibility for student recruitment and conversion activities in a number of the primary recruitment markets. Primary markets include: South East Asia, India, Pakistan, Middle East, Turkey, Latin America, West Africa, Europe, and UK.
The post-holder will undertake activities in the UK and across all overseas territories.
Duties and Responsibilities:
1. Take a leading role in the preparation and management of one's own recruitment plans to maximise student intake from specific primary territories. This will include ensuring synergy with the overall targets set for the Full-Time MSc Courses at WMG.
a. Understand the market trends, including applications, conversion, and competitors in relation to this market or region.
b. Organise participation in recruitment events, including managing related logistics, promotion and other associated administrative tasks. This will involve independent UK and international travel.
c. Follow-up all resulting leads and enquiries in order to convert suitable prospective applicants into students.
d. Develop strong working relationships with representatives and agents to support the delivery of recruitment objectives, keeping them fully informed of relevant developments within WMG and the University.
e. Monitor and report on the effectiveness of recruitment activity within these markets, evaluate potential new opportunities, and carry out analysis to support market development.
2. Organise and attend additional UK and International recruitment events where requested, which fall outside the specific primary territories. Ensure resulting leads and enquiries are appropriately followed-up through the University CRM system.
3. Respond to a high volume of email and telephone enquiries from prospective students; engage with suitable candidates to increase the throughput from enquiry to application and enrolment. This will involve extensive and regular follow-up communications through various channels.
4. Take a leading role in planning, promoting, and delivering WMG Open Days and other recruitment related events within the department. We currently run four open days per year and additional course specific information sessions.
5. Identify and train student ambassadors to help at Open Days, with individual visitors to WMG, and with other recruitment and conversion activities.
6. Co-ordinate visits for individual prospective students and offer-holders where they are unable to attend scheduled Open Days.
7. Take a leading role in offer-holder conversion activities, including telephone-calling campaigns, in order to maximize the number of offer-holders taking up their place on a WMG MSc Programme.
8. Identify and participate in digital recruitment and conversion opportunities and work with the marketing team to maximise visibility across all markets.
9. Where required, provide support for academics or other members of WMG staff attending recruitment events in the UK and overseas. This will include planning, booking, promoting, ensuring marketing material is in place, and following-up post event leads.
10. Where required, provide administrative and project support to the Postgraduate Recruitment and Marketing Manager and related programme staff. This may also include representing the MSc recruitment and marketing team at meetings.
11. Work collaboratively and enthusiastically with colleagues within the WMG Recruitment and Admissions Teams, from SROAS (the Student Recruitment, Outreach and Admissions Service) and within the wider department and University.
The Person Specification focuses on the knowledge, skills, experience and qualifications required to undertake the role effectively. This is measured by (a) Application Form, (b) Test/Exercise, (c) Interview, (d) Presentation.
Essential Criteria 1
Educated to degree level or equivalent. (a)
Essential Criteria 2
Knowledge and understanding of the higher education sector in the UK. (a,b,c)
Essential Criteria 3
Experience of working in an international environment or studying abroad. (a,b)
Essential Criteria 4
Experience of extensive overseas independent travel and a willingness to travel for 8-10 weeks per year. (a,b)
Essential Criteria 5
Excellent influencing, negotiating and sales skills. (a,b,c)
Essential Criteria 6
Excellent communication skills with experience in presenting to a range of target audiences. (a,b,c)
Essential Criteria 7
Excellent interpersonal skills with a strong customer-focused approach and the ability to build strong working relationships. (a,b)
Essential Criteria 8
Strong administrative and IT skills. (a,b)
Essential Criteria 9
An organised approach to dealing with a number of simultaneous tasks. (a,b)
Essential Criteria 10
Flexibility to take on new challenges and the capacity to identify and implement practical solutions. (a,b)
Essential Criteria 11
The ability to use ones' own initiative, work independently and remotely when overseas, and work as a team member in a mutually supportive environment. (a,b)
Essential Criteria 12
Resilient, energetic and highly motivated to undertake this role. (a,b,c)
Desirable Criteria 1
Experience within at least one of the primary overseas markets (as listed) would be highly desirable. (a,b)
Desirable Criteria 2
Experience of working in a marketing team would be highly beneficial. (a,b)
Desirable Criteria 3
Experience of overseas travel in a work context. (a,b)
Desirable Criteria 4
Experience of working within student recruitment in a higher education setting. (a,b)
For further information about the University of Warwick, please read our University Further Particulars.
For further information about the department, please visit the departmental website.
We believe there should be no barriers to continuing education, and we strive to ensure that the future workforce has the skills they need to become the UK's upcoming engineers and inventors.
Our unique approach to undergraduate education enables full-time students, Higher Apprentices, and full-time employees to gain an engineering degree.
Our teaching staff deliver educational programmes not just at Warwick, but internationally, and the knowledge we can leverage from our research excellence enables our students to reach their highest possible standards.
Full details of our range of undergraduate and Degree Apprenticeships can be found via this link.
If you would like further information about the HEA accreditation or APPTE requirements, these links should help.
Right to work in the UK We wish to advise applicants that this role is not eligible for sponsorship for a Skilled Worker visa. If you do not yet have the right to work in the UK you will need to check the UK Government website page Apply for a UK visa to see if you are eligible to obtain right to work in the UK through one of the other UK immigration routes before you make your application.
Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse and inclusive working and learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to be recognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social and cultural barriers that may otherwise prevent people from succeeding.
We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here.
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As an organisation using the (DBS) Disclosure and Barring Service to assess applicants' suitability for positions of trust, the University of Warwick complies with the DBS Code of Practice and undertakes not to discriminate unfairly against any subject of a Disclosure on the basis of a conviction or other information revealed. More information is available on the University's Vacancy pages and applicants may request a copy of the DBS Code of Practice.
20 Feb 2023