Police Communications Operator (S04563P)

University of Texas at Arlington
June 11, 2023
Offerd Salary:$48,000
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Police Communications Operator (S04563P) Bookmark this Posting Print Preview Apply for this Job Please see Special Instructions for more details.

Applicants must include in their online resume the following information: 1) Employment history: name of the company, period employed (from month/year to month/year), job title, a summary of job duties, and 2) Education: school name, degree type, and major.

Posting Details

Position Information

Posting Number S04563P

Position Title Police Communications Operator (S04563P) Department Police Department Location Arlington Job Family Police/Campus Safety Position Status Full-time Work Hours Shift Work Schedule

Our University Police Agency operates 24/7 including weekends, holidays, and overtime as needed.

Open to External and Internal FLSA Salary Salary is commensurate based on qualifications and relevant experience up to $48,000. Duration Funding expected to continue Pay Basis Monthly Benefits Eligible Yes Job Summary

The primary function is to receive calls for service and interview callers of non-emergency and emergency requests to determine location, nature, and pertinent information to be entered into the CAD system clearly and accurately. Enters, maintains, updates, and research information using the TLETS/NLETS computer system. Verifies accuracy and completeness of TCIC/NCIC information prior to providing to requestor. Communicates via telephone, radio, in person, email, and call notes in a courteous and professional manner, utilizing proper spelling, grammar and punctuation.


We are proud to offer a comprehensive benefits package to all our employees at the University.

To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:

https: // resources.uta.edu/hr/services/records/compensation-tools.php

Essential Duties and Responsibilities

  • Answers and processes emergency and non-emergency telephone calls for police, fire, and ambulance services as well as planned or special events and services.
  • Accurately enters information received from the caller, into a Computer Aided Dispatch (CAD) system and dispatches appropriate resources.
  • Assists with the monitoring and/or utilizing of a camera system to monitor incidents on-campus or attempt to locate evidence.
  • Initiates and composes emergency and non-emergency correspondence via email, call notes, and notifications to the campus community.
  • Accesses and correctly reads information from a TLET/NCIC and relays accurate and complete information to officers.
  • Monitor fire and burglar alarms and dispatch appropriate resources.
  • Monitors bait bike information and dispatches officers on activations.
  • Required Qualifications

  • High School diploma or equivalent with one year (1) of experience in customer service or the equivalent experience.
  • Basic Texas commission on law enforcement (TCOLE) telecommunications operator license or is qualified to acquire a basic license.
  • Must be able to read, comprehend, and adhere to various SOP's, policies, procedures, and verbal direction.
  • Must maintain confidentiality with all of sensitive information. Accurately operates various computer programs efficiently.
  • Must be able to effectively operate a TDD (Telephone Device for the Deaf), in-place telephone system, copiers, fax machine, scanner, and other office equipment.
  • Serves as a Campus Security Authority as defined by the Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act).
  • Must be able to work shift work which includes working nights, holidays, and subject to emergency recall during man-made or natural disasters and unusual occurrences on campus.
  • Must be able to stand, walk, sit, reach, lift/carry, push, pull and use a keyboard at a workstation.
  • Proficient with all equipment utilized in the performance of assigned duties.
  • Must maintain telephone and email communication abilities in case of emergencies or necessary transfer of information.
  • Successfully attends and passes all mandatory and elected training.
  • Preferred Qualifications

  • Associate degree or thirty (30) credit hours in the criminal justice or related field with one (1) year of experience in a public safety or emergency public safety communication field.
  • Working Conditions Special Conditions for Eligibility

    Must successfully complete a public safety telecommunication (PST) test; which the recommended testing is Criticall. Must receive the minimum score on the Criticall test in the following categories: Overall Test Score of 70; Overall Data Entry Score of 3200; and a keyboarding minimum score of 25 with a preferred score of 35. This testing will be administered by the police department.

    Working Title EEO Statement

    UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.

    Posting Detail Information

    Number of Vacancies 1

    Desired Start Date Open Date Review Start Date Open Until Filled Minimum Number of References Required 3 Maximum Number of References Accepted Special Instructions to Applicants

    Applicants must include in their online resume the following information: 1) Employment history: name of the company, period employed (from month/year to month/year), job title, a summary of job duties, and 2) Education: school name, degree type, and major.

    Requirement Questions

    Required fields are indicated with an asterisk ().

  • What is the highest degree you have attained?
  • GED/High School diploma
  • Associate degree
  • Bachelor's degree
  • Master's degree or higher
  • Do you possess a valid Texas Class C operator driver's license or any other states equivalent to driving a personal vehicle?
  • Yes
  • No
  • Documents Needed To Apply

    Required Documents

  • Resume or CV
  • Cover/Interest Letter
  • Optional Documents

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