Persistence Coach - T3
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Position Information
Job Title Persistence Coach - T3
Posting Number F005455
Position Status Full Time
Assignment Length This field only applies to Faculty
Grant Funded Yes
Category APT
Class Code 15
Pay Rate Commensurate with education and experience
Location District, Northwest
Department DT Exec Vice Chan/Provost
Job Summary
Reporting to the Coordinator of the Tarrant To and Through Partnership (T3),
the Persistence Coach is responsible for assisting students' efforts to
achieve their educational goals while supporting their academic, socio-
economical, and financial wellness development through the Tarrant To &
Through (T3) program at Tarrant County College (TCC). The incumbent will
co-lead a student caseload management model, helping develop student success
strategies, and assist with overall T3 programming and operations. The
Persistence Coach will work closely with the TCC T3 persistence team and other
college stakeholders to ensure a coordinated and efficient system of support
is in place to increase the number of T3 Scholars attending college,
persisting through college, and attaining a degree or certification, or
successfully transferring to a university.
The position will be an employee of TCC and funded by the Tarrant County
Commissioner's Court. The Persistence Coach is expected to be knowledgeable of
the T3 Partnership guidelines and college responsibilities, adhere to any
grant-funding requirements, provide support for T3 Scholars at all TCC
campuses, and be engaged in all associated Tarrant County College District
activities and programs. The T3 Persistence Coach will have access to TCC
student and employee platforms, in addition to T3's Salesforce platform and
communication channels to effectively perform their duties.
Primary Duties and Responsibilities
Essential Performance Requirements
Responsible for promoting a positive and successful learning experience
and helping to create a sense of belonging and connection for T3 Scholars
to increase T3 Scholar access, enrollment, retention, and completion
Manages assigned caseloads of T3 Scholars from when they decide to attend
the partner institution through the successful completion of their
educational plan with regular progress and wellbeing check-ins while
helping students develop plans and strategies to address non-cognitive
challenges or needs that could affect academic success
Establishes trust with T3 Scholars while serving as a key point of contact
for the program while assisting students with goal setting and solving
problems as they arise related to progress towards academic goals,
persistence, and attendance
Collaborates with the T3 Scholar's academic advisor to ensure a solid
academic plan and continued registration while also tracking academic
progress for each term through regular communication
Responsible for ensuring T3 Scholars remain in good academic standing for
T3 (GPA, SAP, FAFSA/TASFA renewal, academic success plans, completing
milestones) as well as serving as an Early Alert to develop strategies
for students who are at risk of not persisting each semester
Responsible for ensuring students complete all administrative actions to
remain T3 eligible as well as ensuring they have access to and knowledge
of all support resources applicable to them (e.g., TSIA prep, Financial
Aid Assistance, co-curricular and leadership opportunities, first-
generation and underrepresented programs)
Assists with developing training, workshops, and resources for T3 Scholars
while recruiting, hiring, and supervising student employees who will serve
as Peer Mentors and help coordinate staff and volunteer mentoring
initiatives
Generates reports from T3 Scholar caseload data, including stumbling
blocks encountered and recommendations for policy and process improvements
as well as milestones that are highly correlated with student retention
and completion
Acts as supplemental transfer advisor to help students explore options,
apply for scholarships, and meet transfer deadlines in collaboration with
campus Transfer Centers as well as solicits and processes reinstatement
appeals for students who do not meet the T3 renewal criteria
Supports signature activities such as TCC T3 Summer Bridge Program,
Transfer events, community service opportunities, T3 onboarding efforts,
and celebrating educational milestones
Service Excellence
Participates on behalf of the College in external community organizations
and associations as assigned to support the essential performance
requirements
Attends the workplace regularly, reports to work punctually, and follows a
work schedule to keep up with the demands of the worksite
Completes all required training and professional development sessions
sponsored through the Tarrant County College (TCC) Institute
Supports the values of the College: diversity, teaching excellence,
student success, innovation, and creativity and service to the College
Supports the mission, values and 3 goals and 8 principles of the College
Supervision
Works under the general supervision of the Coordinator of T3 – Persistence
Coach.
Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of
work that may be performed. The omission of specific statements of duties does
not exclude them from the position if the work is similar, related or a
logical assignment to the position. The job description does not constitute an
employment agreement between the employer and employee and is subject to
change by the employer as the needs of the employer and requirements of the
job change.
Required Minimum Qualifications
Bachelor's degree
One (1) year of experience in advising/retention/mentoring in a college
or university setting
One (1) year of experience with First Year, New Student, or related
programs
One (1) year of experience in assisting students with career interest
inventory assessments, exploration activities, or related programs
Preferred Qualifications
Master's degree
Bilingual – Spanish
Valid driver's license with an acceptable driving record
Experience providing data management support, including data collection,
analysis, and reporting
Experience serving as a liaison between teams and stakeholders
Knowledge, Skills and Abilities
Knowledge of computerized systems and student software technologies
Skilled in excellent customer service and interpersonal relationships with
diverse populations
Skilled in excellent oral and written communication
Skilled using word processing, spreadsheet, and presentation software
Ability to work with students of diverse cultures and ethnic backgrounds
Ability to work flexible hours that may include evenings and weekends
Ability to travel to area high schools and universities
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential duties and responsibilities.
Special Instructions Summary
Posted 04/25/2023
Posting Contact Summary
Should you have questions specific to this position please contact the
following individual
Contact Angela C White
[email protected]
Applicant Documents
Required Documents
Resume / Curriculum Vitae
Unofficial Transcripts
Optional Documents
Cover Letter
Certification / License
Posting Specific Questions
Required fields are indicated with an asterisk ().
Please select the highest level of education you have completed.
High School Diploma / GED
60 or more College Credit Hours
Associate's Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
None of the above
Please list any certification or licensure you have that is directly related to this position.
(Open Ended Question)
How many years of advising, retention, and mentoring experience in a college or university environment do you have?
Less than 1 year of experience
1 year of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
Please describe your experience (responses are used to determine eligibility).
(Open Ended Question)
How many years of experience do you have with First Year, New Student, or related programs?
Less than 1 year of experience
1 year of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
Please describe your experience (responses are used to determine eligibility).
(Open Ended Question)
How many years of experience do you have with assisting students with career interest inventory assessments, exploration activities, or related programs?
Less than 1 year of experience
1 year of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
Please describe your experience (responses are used to determine eligibility).
(Open Ended Question)
What is your level of fluency in the Spanish language?
None
Beginner
Intermediate
Advanced
Do you have a valid driver's license with an acceptable driving record?
Yes
No
How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?
Advanced
Intermediate
Beginner
None
How would you rate your experience with web-based software?
Advanced
Intermediate
Beginner
None
How long have you been in your current role with TCC?
Less than 6 months
More than 6 months
I am not a current TCC employee
I am a current TCC student employee
