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Pima Community College
Pima Community College Named 5th Best Employer to Work for in Arizona
Position Title: DC Student Affairs Peer Mentor 2023-2024 (Temporary,
Part-Time, up to 19.5 hours per week)
Department: Downtown Campus- Student Affairs
Rate of Pay: $13.85/hour
Closed Date: June 4, 2023; 5:00PM Arizona Time
Position Summary:
Student Affairs is looking for Peer Mentors to work in the Student Services
Centers Welcome Desk. At the Welcome Desk, Peer Mentors will be responsible
for greeting students in person or by phone and will help direct students to
the appropriate service at the center's Self-Service, First Year and Returning
Student Enrollment Advising, or Program Advising Appointments.
PCC students who serve as Peer Mentors will be expected to attend and
participate in Student Affairs training prior to the start of their work
assignments. Peer Mentors may also be asked to support other Student Affairs
programming as needed (such as New Student Orientation, High School Outreach,
etc.) or other Student Services initiatives for new students throughout the
semester.
Duties and Responsibilities:
Peer Mentors will assist with the following, which may include but is not
limited to:
Greeting students professionally in person or by phone in the Student
Services Centers or at other Student Affairs programming events
Helping students navigate college processes, such as how to set up and use
MyPima, how to navigate the New Student Checklist, how to complete college
paperwork, how to connect with an advisor, counselor or student life
coordinator, etc.
Contacting students to register, confirm and/or reschedule participation
in a New Student Orientation or Group Advising, or Registration Sessions.
Providing check-in and registration during programming events
Providing tours of the PCC campuses
Helping students navigate their first steps in preparing for college,
including answering questions about resources and the student experience
at Pima
Assisting students in setting up various digital resources like MyPima,
D2L, etc.
Following up with students after Student Affairs programming events to
answer questions
Knowing about and sharing with students the opportunities to build
connections to the College such as through student life, student clubs and
organizations, leadership opportunities, how to get involved, and the
value of student engagement
Leadership and Civic Engagement
Assist in the planning and implementation of Student Affairs programming
events
Assist in developing and facilitating leadership training opportunities
for students as peer mentors during co-curricular programming events
Assist with the assessment and evaluation of programming events
General Office Duties
Answer phones and reply to emails
Schedule appointments
Database entry
Greet students
Hand out information to students
Call students to remind them about New Student Orientation, Student Life
or other Students Affairs programming events
Be responsible for supplies for the Student Services Centers and Student
Life areas and restock as needed
Job Requirements:
High school diploma or General Equivalency Degree (GED)
Registered for at least 6 credits at PCC the prior semester, Spring 2023
(or Summer 2023)
Achieve satisfactory academic progress (2.5 GPA or higher preferred)
Register for at least 6 credits at PCC the upcoming semester, Fall 2023
No violations of the Student Code Of Conduct
Available to work flexible shifts and at multiple campus locations, when
needed
The ideal candidate will have the following knowledge, skills, and
abilities:
Enthusiasm to positively represent Pima Community College
Experience in student leadership opportunities, service learning projects,
college work experience, and/or experience working with high school or
college students; OR customer service experience
Dependability
Clear and concise verbal and written communication in one-on-one and group
settings
Ability to provide superior customer service
Ability to work with diverse groups
Work coordination and prioritization while performing multiple tasks
Ability to adhere to College standards and practices
Development of positive and cooperative interpersonal relationships
Manage own time and work independently
Technical competence using virtual meeting platforms (Example: Zoom,
Google Hangouts, Discord)
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Equal Opportunity/Affirmative Action: Pima is an equal employment
opportunity/affirmative action employer committed to excellence through
diversity. The College prohibits discrimination on the basis of race, color,
religion, sex (including sexual harassment and sexual violence), national
origin, age, disability, veteran status, sexual orientation, gender identity
or any other protected status consistent with applicable federal and state law
and College policy. The College encourages all interested individuals to
apply.
