Payments Specialist

Posting Details

Posting Details

Posting Number: 0602635

Recruitment Type: Open to All Applicants Position Title: Payments Specialist Position Type: Staff Benefits Status: Benefits Eligible FLSA: Non-Exempt Hiring Range: $18.50-$19.32 per hour, with excellent benefits. Location

Tacoma, WA 98447

Department: Business Office Posting Date: 06/30/2023 Closing Date When a sufficient number of qualified candidates has been identified. Work Schedule:

Full-time; Monday-Friday, 8am-5pm.

General Description:

The Payments Specialist performs general cashiering, cash management, daily banking and third party reconciliation duties for PLU. Responsible for monitoring banking, processing student account payments, department deposits and scholarship payments. Reconciling and monitoring the university's online payment processor and payment plan provider. This position also supports the Student Account, Accounts Payable and Accounting areas. Reports to the Director of Financial Operations.

Essential Functions and Responsibilities:

Daily monitoring of all bank account transactions including providing daily reports to the AVP for Finance, Accountants and the Director of Financial Operations.

Monitor and reconcile the university's third party payment processor.

Monitor and reconcile the university's payment plan provider.

Reconcile Pre-Travel and Expense accounts in the university's ERP system.

Issues expense and event advances as well as cash reimbursements.

Apply payments to student accounts.

Process outside scholarship payments.

Process departmental deposits.

Manage the Parent Financial Agreement process.

Monitor and release student account and NSF holds.

Process credit card refunds.

NSF processing and monitoring.

Answer student, parent/guardian and internal department questions regarding student accounts, payment plans and general payment related questions.

Provide support to various areas of the Office of Financial Services including fielding calls and in-person questions at the main desk.

Other duties as assigned.

Knowledge, Skills, and Abilities:

Excellent customer service and communication skills, both verbal and written.

Ability to work in partnership with other university departments.

Money handling experience.

Ability to work independently, as well as with a team.

Knowledge and commitment to diversity, equity and inclusion.

Ability to set priorities, manage details and multiple responsibilities.

Knowledge of Microsoft Office (Word, Excel, etc).

10 key by touch.

Required Qualifications:

1.5 years of customer service. Education can substitute for some experience.

High school diploma or GED.

Finalist applicants must satisfactorily complete pre-employment background and credit checks.

Willingness to become a notary at the cost of the university.

Preferred Qualifications:

Experience in accounts receivable and/or cashiering

Work Conditions: Physical Requirements: Special Instructions to Applicants: Other Information:

PLU is a small, private university where caring means more than kindness and consideration — it means a bold commitment to expanding well-being, opportunity, and justice. Because PLU is a community committed to the creation and advancement of knowledge through diversity and inclusion, the university actively recruits a diverse faculty, staff, and student body. PLU is an equal opportunity employer and welcomes applications from members of historically underrepresented and minoritized groups, women, veterans, persons with disabilities, and others who would bring broadly diverse perspectives, experiences, and backgrounds in educational, research or other work activities.

PLU offers an excellent benefits package including tuition remission for employees and their dependents, generous retirement plan, medical, dental, paid vacation and sick leave, major holidays off (including Christmas/New Year's break and extra time off during the summer), and many other great university benefits. PLU is a qualifying employer under the Public Service Loan Forgiveness Program as a 501©(3) tax-exempt organization. Click here for detailed benefits information.

For general application questions or if you need accommodations at any point in the application and/or interview process, please contact the Human Resources Office at 253-535-7185 or [email protected].

Supplemental Questions

Required fields are indicated with an asterisk ().

Are you 18 years of age or older?

Yes

No

Are you legally eligible to work in the United States on your hire date AND legally authorized to work in the United States for Pacific Lutheran University without sponsorship now or indefinitely into the future?

Yes

No

Do you have a High School Diploma or GED?

Yes

No

What type of work environment do you prefer?

(Open Ended Question)

Describe your interest in this position. Be sure to include why you would like to work in a university setting, particularly, the Office of Financial Services.

(Open Ended Question)

Applicant Documents

Required Documents

Cover Letter

Resume

Optional Documents

List of Three References