Patient Services Specialist (Pediatrics)

Texas Tech University Health Sciences Center El Paso
March 16, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

Extended Job Title Patient Services Specialist (Pediatrics)

Org Level 1 Texas Tech Unv Hlth Sci Ctr El Paso

Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.

Requisition ID 32369BR

Travel Required Up to 25%

Major/Essential Functions

  • Maintains familiarity and compliance with institution policies and procedures as they pertain to patient registration and eligibility. Cross training in all clinic Pods
  • Verifies and updates Medicaid/Medicare/Insurance information through TMHP and insurance websites, for eligibility and benefits while maintaining patients files accurately
  • Pre-Certification and/or authorization for all procedures and office visits. Serve as liaison to third party payers to provide information on pending services in order to avoid denials
  • Answers incoming requests from patients, and staff regarding eligibility and covered benefits
  • Collects patient payments for services rendered prior to patient being seen. Generates reconciliation report and turns in report and monies to Sr. PSS at end of work shift
  • Grant Funded? No

    Minimum Hire Rate Compensation is commensurate upon the qualifications

    Pay Basis Hourly

    Work Location El Paso

    Preferred Qualifications

  • Electronic Medical Records and Centricity knowledge
  • Phreesia; RMS/ Health Plan Web Portals
  • Bilingual (English/Spanish)
  • Knowledge of Insurance Health Plans and Network Provider enrollment
  • Campus HSC - El Paso

    Department Pediatrics Elp

    Required Attachments Resume / CV

    Job Type Full Time

    Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

    Job Group Information and Records Clerks

    Occasional Duties

  • Performs other related duties as assjgned by immediate supervisor; to include staffing in all PSS areas as needed
  • Completes institutional trainings with in established guidelines
  • Shift Day

    EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

    Required Qualifications

  • A minimum of a high school diploma or equivalent
  • One (1) year of customer service, office or related experience required
  • Additional education may substitute for the experience requirement
  • Does this position work in a research laboratory? No

    Navy Enlisted Classification Code YN, HM

    Air Force Specialty Code 3A1X1, 4A0X1

    Marine Military Occupational Specialty Code 0111

    Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https: // www.

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