Patient Access Specialist

University of North Texas Health Science Center
September 22, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Full-Time
Working type:N/A
Ref info:N/A
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Position Information

UNT System Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.

Posting Title Patient Access Specialist Department HSC-HSC Health Family Med-Gen-345400 Job Location Fort Worth Full Time/Part Time Full-Time Retirement Eligibility TRS Eligible Additional Retirement Information

For more information on retirement plan options, please visit https: //

Salary Information Commensurate with experience Department Summary

HSC Health is the academic clinical practice for the Health Science Center. Focused on improving health outcomes to build a healthier community. HSC Health primary and multispecialty care clinics are located on the HSC campus in Fort Worth. Our care teams extend to local hospitals, surgery centers, long-term and continuing care centers, and mobile and in-home care. HSC Health's interprofessional teams work collaboratively to achieve an optimized treatment plan tailored to the individual patient. Physicians, nurse practitioners, physician assistants, physical therapists, pharmacists, social workers, psychologists, specialized technicians, and nurses work together while intentionally integrating health care students, residents, and fellows to deliver care to our community.

Position Overview

HSC Health is seeking to hire a Patient Access Specialist to join our team. The Patient Access Specialist will perform clerical duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Responsibilities of the position include but are not limited to: Scheduling appointments. Billing patients. Compiling and recording medical charts, reports, Answering patient phone calls and correspondence.

Additional Posting Details

Minimum Qualifications

High school diploma or GED and three (3) years of related experience; or equivalent combination of education and experience.

Knowledge, Skills and Abilities

  • Ability to multi-task in a busy environment while maintaining professional composure.
  • Skilled in consistently completing assignments on time, accurately and with attention to detail.
  • Excellent customer service and strong communication skills.
  • Demonstrates basic skills and knowledge of the position.
  • Preferred Qualifications


    Required License / Registration / Certification Work Schedule

    Monday – Friday 8:00 AM – 5:00 PM

    Driving University Vehicle No Security Sensitive This is a security sensitive position EEO Statement

    The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

    Classification Title Patient Access Specialist Physical Requirements Ability to communicate, Sitting, Standing, Walking, Writing, Talk or Hear, Kneeling, Lifting up to 10 pounds, Pulling , Pushing, Reaching, Squatting, Stooping, Bending, Twisting, Grasp

    Job Duties


    Operate office equipment, such as voice mail messaging systems, spreadsheet, or other software applications to prepare reports, financial statements, letters, case histories, or medical records


    Answer telephones and direct calls to appropriate staff. Schedule and confirm patient appointments, surgeries, or medical consultations


    Maintain medical records, technical library, or correspondence files. Transmit correspondence or medical records by mail, e-mail, or fax


    Greet visitors, ascertain the purpose of visit and direct them to appropriate staff. Completing patient appointment check in and check out


    Compile and scan medical charts, reports, or correspondence, using a computer. Receive and route messages or documents, such as laboratory results, to appropriate staff


    Assist in training new front desk staff. Audit clinic prep in both Phreesia and NextGen. Review clinic schedules for accuracy.


    Acts as back up for the Patient Access Lead, completing clinic batches and daily deposits.


    Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies


    Interview patients to complete documents, case histories, or registration. Gather patient insurance information and check eligibility


    Maintain patient schedule prep and ensure it is completed within the directed timeframe


    Performs other duties as assigned to meet ongoing needs of the department

    Posting Detail Information

    Posting Number S6992P

    Position End Date (if temporary) Special Instructions to Applicants Quicklink for Posting https: //

    Supplemental Questions

    Required fields are indicated with an asterisk ().

  • What is your highest level of education attained?
  • GED
  • High School Diploma
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate
  • How many years of experience do you have in this type of position?
  • 0-1
  • 1-3
  • 3-5
  • 5-7
  • 7+
  • Documents Needed to Apply

    Required Documents

  • Resume
  • References - List of Names and Contact Information for 3
  • Optional Documents

  • Cover Letter
  • From this employer

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