Patient Access Representative

University of North Texas Health Science Center
June 12, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Full-Time
Working type:N/A
Ref info:N/A
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Position Information

UNT System Overview

Welcome to the University of North Texas System. UNT System includes the University of North Texas in Denton, the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000+ students across our system and awarding nearly 12,000 degrees each year.

Posting Title Patient Access Representative Department HSC-HSC Health Family Med-Gen-345400 Job Location Fort Worth Full Time/Part Time Full-Time Retirement Eligibility TRS Eligible Additional Retirement Information

For more information on retirement plan options, please visit https: //

Salary Information Commensurate with experience Department Summary

HSC Health is the academic clinical practice for the Health Science Center. Focused on improving health outcomes to build a healthier community. HSC Health primary and multispecialty care clinics are located on the HSC campus in Fort Worth. Our care teams extend to local hospitals, surgery centers, long-term and continuing care centers, and mobile and in-home care. HSC Health's interprofessional teams work collaboratively to achieve an optimized treatment plan tailored to the individual patient. Physicians, nurse practitioners, physician assistants, physical therapists, pharmacists, social workers, psychologists, specialized technicians, and nurses work together while intentionally integrating health care students, residents, and fellows to deliver care to our community.

Position Overview

HSC Health is seeking to hire a Patient Access Representative to join our team. The Patient Access Representative will perform clerical duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Responsibilities of the position include but are not limited to: Scheduling appointments. Billing patients. Compiling and recording medical charts, reports, and correspondence.

Additional Posting Details

Minimum Qualifications

High school diploma or GED and one (1) year of related experience; or equivalent combination of education and experience.

Knowledge, Skills and Abilities Preferred Qualifications


Required License / Registration / Certification Work Schedule

Monday – Friday 8:00AM to 5:00PM

Driving University Vehicle No Security Sensitive This is a security sensitive position EEO Statement

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Classification Title Patient Access Representative Physical Requirements Sitting, Standing, Walking, Writing, Ability to communicate, Talk or Hear, Kneeling, Lifting up to 10 pounds, Pulling , Pushing, Reaching, Squatting, Stooping, Bending, Twisting, Grasp

Job Duties


Operate office equipment, such as voice mail messaging systems, spreadsheet, or other software applications to prepare reports, financial statements, letters, case histories, or medical records


Answer telephones and direct calls to appropriate staff. Schedule and confirm patient appointments, surgeries, or medical consultations


Maintain medical records, technical library, or correspondence files


Greet visitors, ascertain the purpose of visit and direct them to appropriate staff. Complete patient appointment check in and check out


Compile and scan medical charts, reports, or correspondence, using a computer


Receive and route messages or documents, such as laboratory results, to appropriate staff


Transmit correspondence or medical records by mail, e-mail, or fax


Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies


Interview patients to complete documents, case histories, or registration. Gather patient insurance information and check eligibility


Maintain patient schedule prep and ensure it is completed within the directed timeframe


Performs other duties as assigned to meet ongoing needs of the department.

Posting Detail Information

Posting Number S6065P

Position End Date (if temporary) Special Instructions to Applicants Quicklink for Posting https: //

Supplemental Questions

Required fields are indicated with an asterisk ().

  • What is your highest level of education attained?
  • GED
  • High School Diploma
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate
  • How many years of experience do you have in this type of position?
  • 0-1
  • 1-3
  • 3-5
  • 5-7
  • 7+
  • Are you a current UNTHSC employee?
  • Yes
  • No
  • Documents Needed to Apply

    Required Documents

  • Resume
  • Optional Documents

  • Cover Letter
  • From this employer

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