Operations Coordinator

University of Glassgow
September 11, 2024
Contact:N/A
Offerd Salary:£32,332 - £36,024
Location:N/A
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
Operations Coordinator

Job Purpose

To provide and manage an effective and efficient administration support for operational processes which underpin the effective running of the College of Arts & Humanities and its constituent Schools.

The role holder will be deployed across the College to meet current operational need with deployment initially in the School of Critical Studies. As a progressive and constantly evolving institution, the University implements new systems and adopts new ways of working, and the role holder may be deployed in other areas of the College to cover business needs. This will provide the role holder with the opportunity to acquire a variety of skills and experience.

Main Duties and Responsibilities

1. Responsible for the delivery of school wide administrative service relative to locally delivered operational and financial management processes, working in partnership and seeking professional guidance from business partner colleagues as necessary for complex issues.

2. Responsibility for ensuring compliance with University wide financial and people based systems and processes, leading best practice and broader transformation agenda initiatives where relevant.

3. Provision of detailed analysis and advice/evaluation for the Head of School, Head of Professional Services and the Senior Management Team with reference to established University procedures.

4. Supervision of a local Operations Team on operational matters, being responsible for a culture of continuous improvement in areas of responsibility and managing daily workloads to ensure comprehensive financial management and operational support for academic and administrative colleagues and ensuring all relevant processing and reporting deadlines are met.

5. Leading administrative procedures relating to data protection and Freedom of Information ensuring governance and data handling is carried out in strict compliance with University policies and procedures.

6. School-wide responsibility for best practice and governance in the maintenance of accurate and compliant records, using these records to prepare analyses and reports that support operational and strategic decision making.

7. Responsible for the provision of effective administrative support for all relevant School committees and their convenor, taking a leading role as clerk to these committees and have responsibility for ensuring actions are effectively followed up.

8. You will manage business partner relationships with relevant central functions to influence the effective operation of the School, this will include responsibility for the effective management of the physical estate, ensuring it meets the needs to deliver senior management objectives and priorities.

9. Perform any other reasonable duties as assigned by your line manager.

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications

Essential A1 A Scottish Credit and Qualification Framework level 8 (Scottish Vocational Qualification level 4, Higher National Diploma) or equivalent, and experience of personal development in a similar role or a substantial amount of relevant experience

A2 High levels of numeracy and analytical capability

A3 Excellent IT skills including in depth knowledge of Microsoft Office including Excel

Desirable

B1 Sound knowledge of University administrative and support systems and procedures

B2 Operational knowledge of other University systems e.g. HR Core, Agresso

Skills

Essential

C1 Excellent communication skills, both written and oral

C2 Excellent planning and organisational skills C3 Ability to problem-solve and use initiative & independent professional judgement to make informed, on-the-spot decisions

C4 Management ability, comfortable operating independently and as part of a team C5 Discreet, with ability to respect confidentiality and deal sensitively with challenging people/situations

C6 High level of computer literacy including proficiency in Microsoft Office

Experience

Essential E1 Proven experience of problem solving, planning, organising and setting priorities

E2 Significant relevant practical experience in a similar role E3 Proven decision making, involving independent analysis and judgement

E4 Project co-ordination / management experience

Terms and Conditions

Salary will be Grade 6, £32,332 - £36,024 per annum.

This post is full time (35 hours per week) and open ended (permanent).

As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https: // www. gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.

3 A flexible approach to working.

4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https: // www. gla.ac.uk/myglasgow/staff/healthwellbeing/.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https: // www. gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We endorse the principles of Athena Swan https: // www. gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https: // www. gla.ac.uk/explore/jobs/ for more information.

Vacancy Ref : 153929 Close Date : 11-Sep-2024 23:45

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