Position InformationJob Posting Number S01068
Position Title Operations Coordinator, Auxiliary Services Department Campus Center-1043 Job Category Staff Posting Position Type Full-Time Work Location On Campus Pay Type Hourly Salary Range
Experience is taken into consideration in the determination of salary offers. For more information visit https: // www. wesleyan.edu/hr/handbook/compensation- practices/index.html
Wesleyan Auxiliary Services enhances the campus community by providing a variety of services to support campus life for students, staff, alumni and guests. Auxiliary Services is comprised of six areas: Operations, Reservations & Conferences, Retail Services, the WesCard Office, Dining Services, and Mail Services (WesStation).
Operations runs the day-to-day functions of the facilities that fall within Auxiliary Services including Usdan University Center, Fayerweather, and Memorial Chapel as well as providing event services Event Ticketing and Support.
Reporting to the Associate Director of Auxiliary Services, the Coordinator supports the Operations department by overseeing all building operations as well as providing support for ticketing and event services.
Working evenings and weekends during the academic year, the Coordinator will be a visible presence in the building and at locations where event ticketing and support is needed; meeting with students, staff and faculty to ensure high visitor satisfaction and create a welcoming environment within each facility.
During summer months, the Coordinator will work to a modified schedule to support daily operations in Usdan as well as onsite camp and conference groups. See below for sample schedules.
This position is an on-campus position scheduled to work 37.5 hours weekly. During the academic year, hours will fall mainly on evenings and weekends
Academic Year Sample Schedule: Friday, Saturday, Monday, Tuesday – 3pm – 11pm Sunday 11am – 7pm
During the summers, hours will reflect the change in facility hours on weekdays and weekends.
Summer Sample Schedule: Friday – Tuesday 11am – 7pm
Bachelors Degree and 2-years (Professional or relevant student experience) experience in facilities management, conference and/or event support, or a related field or an equivalent combination of education and training.
Strong attention to detail and presentation within a facility.
Ability to identify maintenance issues/concerns and follow-up accordingly.
Knowledge of event logistics and coordination of services.
Ability to multitask and prioritize competing demands.
Ability to work effectively and flexibly with faculty, staff, students, and external clients in a fast-paced environment.
Ability to act quickly and independently to address and/or resolve client or facility issues.
Knowledge of basic operation of audio-visual systems.
Experience interpreting and executing process documents and directions effectively with minimal to no instruction..
Ability to stand for extended amounts of time and lift 40+ lbs with or without reasonable accommodation.
Demonstrated customer service orientation.
Availability to work a flexible schedule including evenings and weekends during the academic year and a daytime schedule during summer months.
Demonstrated commitment to work within a diverse environment and interact collegially with individuals of different backgrounds.
Proven ability to direct and motivate.
Previous related experience in a university center or student union.
Familiarity with EMS Scheduling software.
Special Instructions to Applicants
Applications for this position will be reviewed on a rolling basis.
All offers to external applicants are contingent on the candidate's completion of a pre-employment background check screening to the satisfaction of Wesleyan University.
Wesleyan University requires proof of COVID -19 vaccination and booster (if eligible under CDC guidelines) or an approved exemption prior to first day of employment.
Wesleyan offers a broad range of employee benefits and development opportunities, including comprehensive group insurance plans, wellness programs and incentives, generous paid time off and retirement plans. We also offer flexible work schedules, employee and dependent tuition programs, as well as access to Wesleyan's BLS & GLS programs for those who qualify (tuition is waived for up to 2 courses a term; some fees and taxes may apply).
Detailed information on the benefits of working at Wesleyan is located at: https: // wesleyan.edu/hr/careers/prospective-resources.html.
Quick Link https: // careers.wesleyan.edu/postings/8983Supplemental Questions
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