Operations Assistant

Royal College of Surgeons in Ireland
June 30, 2024
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Offerd Salary:€10
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Contract Type:Other
Working Time:Negotigation
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Post Date : 14-Jun-2024 Close Date : 30-Jun-2024

Job Title: Operations Assistant

Reporting To: Head of School or nominee

Location: 123 St Stephens Green, Dublin 2 School (or department): School of Nursing and Midwifery

Contract type/duration: Maternity Leave Cover Closing date for applications: 30th June 2024

About the post:

We are looking for a highly motivated individual for the role of Operations Assistant within our Operations Team. The successful candidate will work within the expanding School of Nursing & Midwifery managing the student journey from application to graduation and beyond along with ad-hoc projects and events that take place within the School.

Job Responsibilities

• This role entails end to end student journey management from initial point of contact to graduations and alumni assistance, the successful candidate will;

• Coordinate the logistical and operational support for multiple programmes

• Managing and developing advertising material for courses

• Managing programme applications and student admissions including verifying professional & education qualifications

• Managing and hosting registration and induction events for new students.

• Managing online assessment submissions, written examinations, various other forms of assessments and collating and delivering student results.

• Work closely with the Student Fees office to ensure timely fee payments and the management of students in arrears.

• Management of Virtual Learning Environments (Moodle), including module and user management

• Manage student progression through the Schools student management system

• Develop regular reports for internal and external key stakeholders and partners

• Development of examination boards and student transcripts

• Work closely with Programme directors to ensure External Examiners receive student data and reports as required

• Supporting programme directors with timetabling needs and booking of rooms

• Assist in the running of the annual Graduation ceremony, including inviting students, ordering parchments and event management on the day.

• Assist in the management of the School's alumni database and alumni communication strategy

• To manage ad-hoc events which take place in the School including but not limited to; master-classes, open evenings and guest lectures

• Ensure all media meets RCSI branding guidelines

• Assist in actively marketing the School to the target audience

• Assist and develop online media management and online presence

• Undergoing programmes of training and development as may be required from time to time

• Performing such other duties as may be required from time to time

Knowledge & Experience – ( Essential):

• Strong organisational and administrative skills with the ability to focus on and produce results and prioritise objectives

• An effective communication style appropriate to audience and situation

• Strong results focus combined with excellent attention to detail

• Excellent customer service capabilities

• Strong, practical and adaptable IT skills

• Advanced MS Excel, Word and PowerPoint knowledge

• Flexibility to work in a changing environment

• The ability to work on their own initiative as well as in a team environment

We are all too aware that imposter syndrome and the confidence gap can sometimes stop fantastic candidates putting themselves forward, so please do submit an application — we'd love to hear from you.

Employee Benefits

RCSI make sure you have the resources you need to thrive by offering a wide range of benefits in areas including time away, finance, community, health, and well-being and insuring your financial future. Below are some additional benefits available to you as an RCSI employee:

• 26.5 annual leave days (20 days annual leave, plus an additional 6.5 Privilege days)

• Flexible/hybrid working options for colleagues across many roles

• Additional leave options incl. paid maternity leave, paternity/parental leave, study leave

• 7% Employer pension contribution

• Onsite gym €10 per/mth incl. classes and PT sessions

• Childcare support 20% discount at Giraffe

• Free eye test and annual flu vaccination

• TaxSaver commuter tickets and Bike to Work schemes

• A site sustainability team focusing on the environmental initiatives; Green Campus Initiative '

• Competitively priced café and restaurant

• Equality, Diversity & Inclusion forums, and network groups

• Employee assistance programme with Spectrum Life

• Learning and Development training programmes incl. LinkedIn Learning for career progression

• Discounted services incl. GP visits, 10% off dental, staff parking, mobile tariffs, Group Scheme discount on numerous brands

• Sports and social club incl. yoga, Pilates, fitness classes, Zumba, running club, social evenings, Summer BBQ

• Ticket Draws for events including; Rugby, Taste of Dublin, Dublin Horse Show, theatre, music & comedy events

Application Process

Please apply online with your CV and Covering Letter. Informal enquiries can be directed to Rebecca O'Brien at [email protected]

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