Office Coordinator for Undergraduate Academic Advising

Concordia University Chicago
March 18, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

Concordia University Chicago (CUC) invites applications for the full-time, non-exempt position of Office Coordinator for Undergraduate Academic Advising. This position reports directly to the Director of Academic Advising & Study Abroad and is located in River Forest, IL.

The Office Coordinator for Undergraduate Academic Advising will be responsible for assisting students, faculty, and staff as well as coordinating front desk and administrative duties for the department.


  • Provides a welcoming and professional, student-oriented environment to assist students, faculty and staff in person, by phone, and via e-mail
  • Screens inquiries to determine individual needs and facilitate timely and efficient service; provides follow-up to ensure satisfaction with and effectiveness of services
  • Coordinates new student appointments and registration with Academic Advisors
  • Assists with scheduling, overseeing, and approving the timesheets of student Advising Assistants
  • Organizes and maintains an electronic filing system for student files and office forms/information, preparing and processing paperwork as needed
  • Communicates events, deadlines, Academic Advising news, and registration updates to the Concordia community at-large and individual students
  • Assists Academic Advisors in planning and coordinating general information sessions and workshops throughout the school year
  • Orders and maintains office supplies and forms
  • Assists with the department's student experience initiatives as assigned, utilizing a variety of university data to promote student academic success
  • Candidates must support and be committed to the mission and identity of Concordia University Chicago, a university of the Lutheran Church - Missouri Synod (LCMS)
  • Skill Sets:

  • Strong administrative skills, including related computer and technology skills
  • Superior verbal, written, and interpersonal communication skills
  • Familiarity with software such as BANNER, Microsoft Office, EAB Navigate, and Ellucian Degree Works
  • Familiarity with FERPA regulations
  • General knowledge about academic advising and higher education
  • Attention to detail and commitment to accuracy and organization
  • Proficiency in oral and written English; bilingual Spanish highly desired
  • Ability to prioritize multiple tasks and consistently meet goals
  • Enthusiastic supporter of Lutheran higher education and Concordia University Chicago
  • Minimum Experience Required:

    1-2 years' experience in administrative work required, preferably in higher education and/or student advising

    Education Requirements:

    Bachelor's degree required

    Compensation and Benefits:

    Starting range is dependent upon individual qualifications and experience. Concordia University Chicago benefit options include, but are not limited to, the following:

  • Health, Dental, and Vision Insurance
  • Flexible Spending Account (FSA) and/or Health Savings Account (HSA)
  • Disability and Survivor Plan (Basic Life Insurance)
  • Employee Assistance Program (EAP)
  • Retirement Pension Plan
  • Retirement 403(b) Savings Plan
  • Supplemental Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Tuition benefits (available for employees and their qualified dependents)
  • Application Information:

    Interested individuals should include a cover letter, resume and references with their online application.

    Concordia does not discriminate in the employment of individuals on the basis of race, color, national or ethnic origin, disability, sex or age. As an institution of The Lutheran Church-Missouri Synod, however, and to the extent allowed by law, Concordia University reserves the right to give preference in employment based upon religious affiliation.

    Concordia University Chicago does not generally sponsor for employment visas except for positions that oversee, teach or support our international programs.

    About Concordia University Chicago:

    Concordia University Chicago is a liberal arts-based Christian university founded in the Lutheran tradition. Through its College of Theology, Arts & Humanities, College of Business, College of Education, and College of Health, Science & Technology, Concordia-Chicago offers more than 160 areas of study in small classes taught by professors who are passionate about teaching and student success. All undergraduate and graduate degrees are fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.

    Concordia University Chicago has been recognized as a College of Distinction since 2010, and is consistently ranked among the Best Regional Universities- Midwest by U.S. News & World Report. For more than a decade, combined undergraduate and graduate enrollment has exceeded 5,000 students. Concordia University Chicago is located in River Forest, 10 miles west of downtown Chicago. Learn more about our commitment to higher education, rooted in the Gospel, at

    Steadfast in Jesus Christ as revealed in the Holy Scriptures, Concordia University Chicago promotes academic rigor in its liberal arts and professional programs; grounds students in objective truth, integrity, and excellence; and practices faithfulness to the Confessional teachings of the Lutheran Church - Missouri Synod, as it forms students for vocations in church, family, and the world.

    Concordia University, Chicago https: //

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