Nurse Manager - Duke Urgent Care - Knightdale

Duke University and Duke University Health System require all students, faculty and staff to receive the COVID-19 and influenza vaccines. After you have officially accepted a position at Duke, you may request a religious or medical accommodation.

Work Arrangement:

Requisition Number: 228809

Regular or Temporary: Regular

Location:

Knightdale, NC, US, 27710

Personnel Area: DUKE PRIMARY CARE

Date: Feb 14, 2023

Duke Urgent Care - Knightdale

Medical Plaza

162 Legacy Oaks Dr.

Knightdale, NC 27545

Check out more details by clicking the following link: Knightdale

Duke Urgent Care/Primary Care is a broad network of community-based clinics that offer family medicine, internal medicine, pediatric, and urgent care services. With 400 providers in nearly 50 locations, Duke Primary Care is the largest primary care network in the greater Triangle. Our network saw more than 750,000 patient encounters in fiscal year 2021.

Our Duke Primary Care clinics provide personalized care for adults and children, from sick visits to preventive care, health screenings to immunizations, and annual exams to chronic disease management. Select primary care clinics also provide behavioral health, diabetes education, pharmacy, and other population health services. Duke Primary Care clinics are accredited and designated a Primary Care Medical Home by The Joint Commission.

Our Duke Urgent Care centers offer evaluation and treatment for minor illnesses and injuries 12 hours a day, seven days a week when a patient’s primary care provider is not available. Services also include certain physical exams and vaccinations. A pediatric specialist is available at select locations. Patients can walk in to one of our nine urgent care centers located throughout the greater Triangle or can schedule a virtual visit to receive care from the comfort of home.

Duke Nursing Highlights:

Nurse Manager- Duke Urgent Care

Occ Summary Manage and coordinate patient care and personnel needs in a DUHSClinic; plan, d evelop,implement and evaluate ambulatory health care services, programs andactivities. Work Performed Managemulti-specialty nursing services de livered within a specific described herein.patients .staff.staff.Perform other related duties incidental to the workresoluti on.clinic.Manage various personnel actions including, but not limitedto hiring, orientation, performance appraisals, promotions andscheduling; a nd counsel andconduct formal discipline of clinical Collaborate in the d evelopment,implementation andexpansion of learning opportunities and ski ll development for allAnalyze, develop and maintain aneffective and effi cientnursing care delivery system that reflects patient and family needs across the continuum;achieving desired outcomes.Promoteeducation for pat ients, patient families and the community; participatein directpatient careactivities as a targeted strategy for role modelingor informationgath ering.Collaborate with nursingcolleagues in ambulatory care to promote o ptimal utilization of nursingresources among thevarious clinics.Identify clinicaloperational needs; manage appropriate level of equipment and su ppliesand monitors equipmentmaintenance.Assess the environment andmake r ecommendations to ensure optimal patient comfort, safety andcompliance w ith variousregulatory bodies (OSHA, JCAHO,etc.).Collaborate with Health Center Administrator/NurseManager in determining the fiscal requirements of the specific clinic;submit budgetaryrecommendations, including neces sary nursing personnel and patient carematerials necessary forthe provis ion of care. Cultivate exemplary customer service throughouttheorganizat ion; promote effective communication skills to include, butnot limited t o problem solving,assertiveness, and support for team members, feedback, active listeningand conflictDevelop and implement processes to enhance clinicoperations and practices for ongoing quality improvement.Develop, document, implement and monitor written policies andprocedures reflectiv e of theambulatory health care site mission settlement and objectives.Ma nage specific clinic in absence ofHealth Care Administrator/Practice Man ager; and be available on-callfor emergencies involvingthe facility, sta ff members and Knowledge, Skills and Abilities Clinical Quality Manageme nt and Service managementskillsOrientationAccountabilityPl anning, prioritization and timeProblem solving and innovationInitiativeF inancialSavvyActive ListeningEffective communicationIdentifying and recr uiting top talentDeveloping andretaining talentShowing supportTeambuildi ngConflictprevention and managementMotivating and influencingManagingvis ion and purposeWorking knowledge of regulatory requirementsincluding Nor th Carolina NursePractice Act Level Characteristics N/A

Bachelor's degree in Nursing is required. Master's degree in Nursing strongly preferred.

Three years of nursing experience is required.

Must have current or compact RN licensure in the state of North Carolina. BCLS certification required. Nurses hired into leadership positions must obtain a leadership certification within three months of hire. New nurse leaders who are ineligible to sit for an exam because they have not been working in a leadership role for the minimum amount of time required must complete their certification within three months of becoming eligible.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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