Networks and Telephony Manager, Digital Innovation and Technology Services

University of Essex
February 26, 2023
Offerd Salary:£43,414 - £61,805
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

Job title

Networks and Telephony Manager, Digital Innovation and Technology Services

Job reference


Application closing date





£43,414 - £61,805 per annum (includes market supplement)

Employment type

Permanent, Full-time

Job category/type




Job description

The University of Essex is seeking a full-time, permanent Networks and Telephony Manager to lead the Networks and Telephony team in the Infrastructure Services group.

Duties of the Role

The post holder will be responsible for the operation and strategic development of all Network and Telephony infrastructure technologies providing over 10,000 active network switchports, 670 wireless access points, and 4,500 phone extensions across three campuses to 35,000 customers. The Networks and Telephony Manager is the principal design authority for the architecture of network and telephony infrastructure as well as leading the development and support of a range of network and telephony services at all campuses and branch locations. The role reports directly to the Director of Infrastructure Services and will work closely with other leadership roles in the Infrastructure Services and IT Customer Experience groups.

You will work as a member of the IT Infrastructure group leadership, working collaboratively with customers, systems administrators, software engineers, cloud specialists and support staff to develop and maintain high quality network and telephony services. The post-holder is also the service owner of all network and telephony services.

The role is based on our Colchester campus and will need to be flexible and able to work out of hours if required. Periodic travel to the other campuses will be required. We welcome flexible working arrangements.

A full list of duties and responsibilities can be found within the job pack.

Qualifications and Skills required

The successful role holder will require significant experience leading technology teams responsible for the development and service delivery of campus network and telephony services in a complex organisation.

All essential and desirable criteria can be found under the ‘Person Specification' section of the job pack.

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives. For more information see: https: // www. faith

Please see the attached job pack, which contains a full job description and person specification, which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please email the Resourcing Team ([email protected]).

More information: Working at the University

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