MRS Graduate Business Services Officer

Monash University
November 28, 2023
Offerd Salary:$78,255 - $89,888
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
MRS Graduate Business Services Officer

Job No.: 657740

Location: Clayton campus

Employment Type: Full-time

Duration: 18-month fixed-term appointment

Remuneration: $78,255 - $89,888 pa HEW Level 05 (plus 17% employer superannuation)

  • Be inspired, every day
  • Enjoy the freedom to discover something new
  • Take your career in exciting, rewarding directions
  • At Monash, work feels different. There's a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

    We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

    Learn more about Monash.

    Monash Residential Services provides a range of on and off-campus accommodation options and services to students, staff, the business community and short-term visitors to Monash University. For information about the services we provide, please see our website: www.

    The Opportunity

    MRS has the opportunity to support 2 recent Monash graduates to gain exposure to a range of business departments and develop their skills and capabilities as the MRS Graduate Business Services Officers.

    The MRS Graduate Business Services Program is conducted over an 18-month period with graduates gaining experience through four key areas within Monash Residential Services - Front Office, Admissions, Operations and Projects. The Program ensures that the graduates will gain experience through on-the-job learning and develop the ability to provide a range of professional, complicated and high-quality administrative services to support the effective operation of a large and complex organisational unit.

    The experience includes implementing and undertaking auditing, bookings management, facilities management, asset management, customer service, admissions processing, project coordination and maintaining excellent working relationships with internal and external stakeholders.

    The MRS Graduate Business Services Officer will also be trained to provide complex administrative support for projects and programs with a focus on excellence in process and judgement and provision of sound and timely advice and support to students, staff and other stakeholders.

    To be considered for this role you will be a recent Monash graduate with a relevant degree along with:

  • A willingness to undertake continuous learning and professional development with the aim to deliver effective operational processes and systems
  • Organisational skills, including the ability to set priorities, manage time and plan work to meet deadlines as well as analytical and problem- solving skills
  • A strong commitment to excellence in customer service and a hands-on approach to service provision
  • Well-developed written and verbal communication skills, including the ability to interact with a diverse range of clients and respond positively when resolving issues
  • Highly developed computer literacy, including experience using business software such as Microsoft Office
  • Diversity is one of our greatest strengths at Monash. We encourage applications from First Nations people, culturally and linguistically diverse people, people with disabilities, neurodiverse people, and people of all genders, sexualities, and age groups.

    Be part of our story. Work with us to#ChangeIt.

    This role is a full-time position; whilst this role is worked on-site, we have a range of policies in place enabling staff to combine work and personal commitments more easily.

    At Monash University, we are committed to being a Child Safe organisation. This position at the University will require the incumbent to hold a valid Working with Children Check.

    If this sounds like a position that suits your current career focus we look forward to hearing from you. To apply, simply submit your CV along with a cover letter, and a document addressing the Key Selection Criteria contained within the attached Position Description. For more information, please refer to "How to apply for Monash Jobs".


    Emily Lei, Manager, Administration & Engagement, +61 3 9905 7398

    Position Description

    MRS Graduate Business Services Officer

    Closing Date

    Tuesday 28 November 2023, 11:55pm AEDT

    Supporting a diverse workforce

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    Monash University recognises that its Australian campuses are located on the unceded lands of the people of the Kulin nations, and pays its respects to their elders, past and present.

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