Mental Health Specialist II - Per Diem

Rutgers University
September 22, 2023
Offerd Salary:$260
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Position Details

Position Information

Recruitment/Posting Title Mental Health Specialist II - Per Diem

Job Category Staff & Executive - Healthcare - Medical and Patient Services Department UBHC-Access Center-PISC Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Mental Health Specialist II in Suicide Hotline Call Center for Rutgers University Behavioral Health Care.

Mental Health Specialist II performs functions in support of the Unit's mission providing streamlined, prompt, and “customer friendly” services to callers of the UBHC statewide Suicide Prevention Hotline. Receives telephone requests for service, undertakes assessment of the service need of the caller or customer, and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of callers and applying relevant assessment and support skills with regard to a wide range of issues.

Among the key duties of this position are the following:

  • Models for callers' good communication skills, recovery-oriented living skills, effective coping skills, and self help strategies as observed by supervisor and as indicated by feedback from consumers and team members.
  • Assists callers in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the consumer's recovery/life goals.
  • As part of the Call Center, actively participates in ensuring the telephone calls/service requests are handled in an effective and “caller friendly” manner.
  • Assesses telephone service requests/referrals and responds in accordance with prescribed procedures.
  • Assesses caller's condition in order to make/authorize an appropriate disposition.
  • Assumes overall management for completion of call and documentation for disposition.
  • Documents assessments, interventions, and interactions with callers in a timely manner and in accordance with established policies.
  • Acquires familiarity with other providers, and other pertinent organizations and resources, in order to facilitate telephone activities, develop work relationships, and provide information and guidance to callers.
  • Conforms to unit policies relating to functional needs of the Call Center.
  • Position Status Per Diem Hours Per Week Daily Work Shift Rotating Work Arrangement FLSA Nonexempt Grade 99H Position Salary Annual Minimum Salary 0.000 Annual Mid Range Salary 0.000 Annual Maximum Salary 0.000 Standard Hours 1.00 Union Description Payroll Designation PeopleSoft Benefits

    Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to https:// Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https: // insurance.

    Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS


    Minimum Education and Experience

  • Four (4) years of full-time paid experience in the mental health field or a Bachelor's Degree in a relevant mental or social health field.
  • Certifications/Licenses Required Knowledge, Skills, and Abilities Preferred Qualifications Equipment Utilized Physical Demands and Work Environment

    Physical Demands: This position demands standing, walking throughout the program space. Lifting up to 20 lbs.

    Work Environment: Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting. Crisis intervention is a common occurrence.

    Special Conditions

    Posting Details

    Posting Number 23ST2275

    Posting Open Date Special Instructions to Applicants Regional Campus Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus Piscataway (RBHS) City Piscataway State NJ Location Details

    Pre-employment Screenings

    All offers of employment are contingent upon successful completion of all pre- employment screenings.

    Immunization Requirements

    Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

    Affirmative Action/Equal Employment Opportunity Statement

    It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: https:// discrimination-statement

    Supplemental Questions

    Required fields are indicated with an asterisk ().

  • Are you able to work various hours including days, nights, weekends and holidays?
  • Yes
  • No
  • Do you have four (4) years of full-time paid experience in the mental health field or a Bachelor's Degree in a relevant mental or social health field?
  • Yes
  • No
  • Applicant Documents

    Required Documents

  • Resume/CV
  • Optional Documents

  • Cover Letter/Letter of Application
  • From this employer

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