The Media Specialist is responsible in aiding faculty, staff, and students in
the use of digital and multimedia equipment, providing Audio/Visual technology
support for campus events, and coordinating the Academic Media Center (AMC)
administrative needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Develops and delivers workshops and training for the use of media
equipment, presentation software, and computer use for the university
community.
Develops and conducts education sessions that support the new multimedia
skill development of students, curriculum, and career opportunities.
Manages the client support of the AMC to include coordination of daily
tasks and functions such as but does not limit to client requests,
creative projects, and special events.
Manages and maintains audiovisual and other media equipment inventory
using our system checkout platform; Schedules and deploys assistance of
set-up for audiovisual utilizing our student assistant team; Oversees the
software updates and usage of the AMC digital lab.
Utilizes and manages equipment for instruction and special events;
evaluates audiovisual media hardware and software
Oversees the printer production services, i.e., large format printing and
lamination services.
Assists faculty, students, and staff in production of digital media
content and material along with video, audio, graphic design, and digital
presentation creation.
Hires, guides and supervises team of media student assistants to support
AMC events and services; Creates and fosters collaboration efforts with
other student staff members housed within the library by working and
communicating with their direct supervisors.
Prepares departmental activity data reports for the Director and Executive
Director.
Coordinates billing and processing of charges related to the AMC services.
Maintains policies and procedures relating to equipment use, software
distribution, and creative media spaces.
Manage student assistant's team projects and timelines as required for
departmental functions
Performs other duties as assigned
QUALIFICATIONS:
Associate's degree, or a combination of requisite experience and
educational accomplishments may be substituted for the degree requirement.
Bachelor's degree preferred.
Must have 1-3 years of work experience in technical support, audio/visual
set up support, or related experience; 3-5 years of experience working in
AV technology fields is preferred. Supervisory experience and knowledge of
the media production and development process preferred.
Must clear and maintain a favorable background investigation and clearance
Must have the ability to demonstrate intermediate to advanced skills in MS
Office/Office 365 (Word, Excel, Teams, Outlook, and PowerPoint) and
experience with virtual meeting platforms such as Zoom and Teams Meetings.
Must have the ability to use various software applications, such as
spreadsheets and an assortment of databases to assemble, manipulate and/or
format data and/or reports. Strong knowledge of Adobe Creative Suite and
other new software and media platforms related to video, audio, graphic
design, digital presentations, and media production.
Must be able to work with both PC and MAC operating systems.
Must keep up to date with new digital media, instructional and
presentational technologies, computer technology, and other job-related
skills.
Must have proficiency in English and spelling, accurate typing with word
processor, ability to operate computer hardware and software.
Must have excellent verbal and written communication skills. Strong public
relations and customer service skills with an ability to implement
diplomacy and discretion at all times; an ability to work effectively with
communities across the university. Must be comfortable speaking in front
of a group to provide training and workshops.
Must have high ethical standards and a strong sense of confidentiality;
ability to prioritize and manage multiple deadlines; thrive in a complex
work environment; displays solid problem solving and interpersonal skills;
works well independently and as part of a team.
Must have strong self-judgment abilities to assist in the preparation of
department personnel policy information. Use discretion to complete work
assignments. Initiative is frequently required to complete work
assignments.
Must have a high attention to detail and be able to organize workflow,
coordinate activities, balance simultaneous projects without loss of
efficiency in a multi-tasked environment and manage multiple priorities to
meet deadlines.
May be required to work more than 40 hours during the workweek to
accommodate university events and projects.
Experience in computer troubleshooting including analog and digital audio,
video, and projection equipment setup for conferences, presentations,
broadcast, and unique events is preferred.
Bilingual Preferred (English/Spanish with the ability to understand and
to make one's self understood to Spanish speaking individuals)
PHYSICAL DEMANDS:
Working conditions are in an office environment and university campus
setting. Must be able to move across the university campus to conduct day
to day business.
While performing this role, the employee will be regularly required to
sit, walk, and stand; talk and hear, both in person and by telephone; and
use hands repetitively to operate standard office equipment; and
occasionally required to lift up to 50 pounds.
Specific vision abilities required by this position include close vision,
distance vision, and the ability to adjust focus.
Frequently communicates with others using approved technological
resources; must be able to exchange accurate information through
designated systems within a timely manner.
Constantly operates a computer and other office productivity machinery.
The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
St. Mary's University is a Hispanic-Serving Institution and an Equal
Opportunity Employer. The University is committed to furthering diversity,
equity, and inclusion and encourages all qualified candidates apply.