Manager of Dental Clinic Operations-AZ- College of Dental Medicine

Job Details Description

Summary

The Manager of Dental Clinic Operations is responsible for Clinic Operations, involving but not limited to inventory, equipment, repairs, and facility maintenance. The Manager of Dental Clinic Operations will supervise the Dispensary, and Sterilization Supervisors. The position reports to the Assistant/Associate Dean for Clinical Education for the College of Dental Medicine AZ.

Essential Duties and Responsibilities

Support clinical operations by closely working with the Practice Assistant Supervisor who coordinates Practice Assistants and specialty dental activities at the Dental Institute

Manage Supervisors of Dispensary, and Sterilization's areas, and facilitate the staffing and monitoring of those areas to assure efficient clinical operation

Submit requisitions, blanket orders, work with capital budget expenditures creating CERS and justifications

Approve and process all invoices pertaining to the Dental Institute

Manage inventory controls working with multiple vendors which includes ensuring appropriate payments, negotiating prices, warranty performance, and monitoring special institutional offers

Manage equipment inventory

Track capital equipment for future capital replacement and monitor budget accordingly

Monitor clinical and patient safety equipment by checking expiration dates on all materials, supplies, and equipment

Maintain service contracts, equipment warranties, and annual calibrations on dental equipment.

Project Management- Dental Institute build outs, office moves, new hires

Coordinate equipment installations

Facilitate clinic maintenance by processing all dental repair tickets and general facility clinic requests

Coordination and preparation of accreditation site visits

Represent the Office of the Assistant/Associate Dean of Clinical Education as requested at College and University meetings and committees

Logistical planning for all licensing exams throughout the year

Logistical planning of all events outside normal daily clinic operations

Monthly inspections of clinic with Risk Management (OSHA guidelines)

Write and conduct annual performance reviews of supervised staff

Supervision of student exposures and occurrence reports

Communicate compliance issues to Associate Dean and Dental Directors

Assist the Assistant/Associate Dean for Clinical Education with various projects as requested including preparing for accreditation site visits

Assist with monitoring quality assurance guidelines and arrange for implementation

Other duties may be assigned

Supervisory Responsibilities

This position has supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The individual must be able to work in a constant state of alertness and safe manner and have regular, predictable, in-person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Qualifications

This position requires a significant amount of interaction with the public and many internal customers and therefore, the individual must be able to develop positive rapport effectively.

The ability to work independently in a quiet environment, learn detailed procedures, identify problems, develop corrective strategies, and become familiar with the Dental Institute management system is essential.

Demonstrates leadership skills and ability to manage a team.

Excellent organizational skills with the ability to multi-task. Adapts to changing priorities and works under pressure meeting deadlines.

Strategic and tactical planning skills.

Interpersonal skills related to conflict management.

Demonstrates judgement and decision-making skills.

Pleasant and professional customer service skills.

To work independently as well as in a collaborative fashion.

Education and/or Experience

High school diploma or GED is required with a minimum of 7 years of supervisory or management experience in a healthcare setting required, preferably in an academic or healthcare environment. Bachelor's degree with 5 years of supervisory or management experience in a healthcare setting is preferred. Knowledge of Dentistry and compliance with OSHA and HIPPA standards required. A high level of interpersonal skills, problem solving, and strong analytic abilities is necessary to be successful in this position.

Computer Skills

Computer proficiency in MS Office (Word, Excel, Outlook). Proficiency with Dental Institute management system.

Language Skills

High skills: Ability to read, analyze, and interpret general business periodicals, professional journals,

technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to top management, and boards of directors

Reasoning Ability

High skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Mathematical Ability

Intermediate skills: Ability to calculate figures and amounts such as discounts, interests, commissions and proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, stoop, kneel, crouch or crawl, use hands to handle or feel, reach with hands and arms, talk and hear. The employee is occasionally required to climb or balance and sit. The employee must frequently lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions, gender identity; and sexual orientation); marital status; age; disability; citizenship; past, current, or prospective service in the uniformed services; genetic information; or any other protected class, in accord with all federal, state and local laws, including 41 C.F.R. 60-1.4(a), 250.5(a), 300.5(a) and 741.5(a). Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke Free Illinois Act (410 ILCS 82/). Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.

Qualifications Skills Behaviors

:

Motivations

:

Education

Preferred

High School or better.

Experience Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)