Position Title Manager, Communications
Posting Number 01857SA
Location Anvil Office Tower, New Westminster
Grade or Pay Level A - Pay Band 11
Salary Range -
Position Type Administration - Regular
Posting Type Internal/External
Employment Type Full-Time
Posting Category Administration
Start Date 06/08/2023
Day of the Week Mondays to Fridays
This regular, full-time position is available starting June 8, 2023. Regular
hours of work are 8:30 am to 4:30 pm, Monday to Friday. Travel between Douglas
College's campuses will be required.
What Douglas Offers
DO what you love. Be good at it. That's how Douglas College defines a great
career. It's a philosophy that resonates through our classrooms, our offices
and our boardrooms. It inspires our students and drives us to make Douglas
College one of BC's Top Employers. We love what we do. And we're looking for
passionate, motivated people to join us in making one of Canada's best
colleges even better.
The Manager, Communications is responsible for developing and
implementing internal and external communications strategies and activities at
the College, including researching, planning, managing, monitoring and
measuring the impact of communications and other related functions. The
Manager works closely with, and reports to the Director, Marketing and
Under the general direction of the Director, Marketing and Communications, the
Manager, Communications is accountable for the following:
Managing, mentoring, evaluating and overseeing employees within the
Marketing and Communications Office for positions reporting to the
Developing and implementing internal and external communications
strategies for the College;
Developing content strategies and facilitating ongoing management of the
college-wide intranet, social media accounts and digital display screens;
Conducting ongoing research in the form of scans, audits or surveys of
College communications touch-points with students and the community to
evaluate and improve their effectiveness;
Collaborating with MCO leadership, as well as other College partners to
develop communications for prospective students and applicants;
Leading the Marketing and Communications Office in the use of a college-
wide customer relationship management system;
Developing College-wide communication standards, guidelines and frameworks
and supporting their implementation throughout the College;
Overseeing, monitoring and evaluating daily College-wide communications
Collaborating with administrators and faculty on the development of key
messages and talking points;
Acting as a resource for crisis communications and issues management;
Under the direction of Director, Marketing and Communications, drafting
speeches, briefing notes, plans, web pages, social media posts and other
forms of communication;
Attending networking or other business-development functions on behalf of
Participating in relevant professional organizations and keeping current
on relevant emerging opportunities;
Under the direction of the Director, Marketing and Communications,
representing the College and College interests before various
organizations and groups;
At the request of the Director, Marketing and Communications, informing
the Senior Management Team on matters relating to communications;
Exercising signing authority on behalf of the Department for expenditures
Sitting on assigned committees as required;
Acting on behalf of the Director, Marketing and Communications in their
absence as requested; and
Performing other related duties as required.
To Be Successful in this Role You Will Need
Established professional credibility as evidenced by a degree from an
accredited post-secondary institution in a related area of study, or an
equivalent combination of education and experience;
Minimum of five years of experience at a management level in
Extensive knowledge of and experience with communications theory,
strategies, practices, and techniques;
Proven record of leading a team of professional communicators;
Excellent organizational, analytical and leadership skills;
Excellent written, presentation and oral communication skills; and
Demonstrated ability to model appropriate professional, ethical and
collaborative behaviours consistent with the responsibilities of this
Leadership competencies include:
Communications Skills – Possesses outstanding communication skills, both verbal, and written and expresses thoughts in an organized, concise manner. Develops and delivers effective presentations. Has the ability to present information and ideas to diverse groups.
Team Building – Builds strong relationships with staff. Is a respectful, diligent manager of people with an ability to mentor and earn the respect of the team.
Results-Focused – Is able to effectively implement strategic initiatives. Uses business analytics to continually assess performance. Modifies practices accordingly to meet and exceed goals.
Influential and Collaborative – Has an honest, open, and consistent approach to working with others toward organizational strategic objectives and possesses strong relationship and interpersonal skills, including the ability to build relationships and develop and maintain partnerships.
Creative Problem Solving – Brings forward and implements new ideas to solve communications challenges.
Motivated and Modern – Continuously seeks to stay current and be at the leading edge in modern communications practices and is committed to continuous learning; one that is self‐motivated and self‐directed, being able to work independently with sense of urgency to task completion.
Organizationally Astute – Is diplomatic and tactful; non-confrontational; recognizes internal and external sensitivities; has an intuitive ability to read the political implications of recommendations and actions; uses sound judgment.
Energetic & Adaptable – Is prepared to take on longer-term initiatives and does so with enthusiasm; ability to adapt to new and changing situations; able to alter course/direction when necessary; enjoys and embraces new challenges. Flexible; able to deal with stress effectively.
Link to Full Position Profile
Douglas College is committed to fostering a diverse, inclusive and equitable
learning and working environment. In support of this journey, we welcome all
people to apply, including people from groups that are experiencing inequity,
including, but not limited, to Indigenous Peoples, racialized or persons of
colour, persons with mental or physical disabilities, persons who identify as
women, and/or persons of marginalized sexual orientations, gender identities
and expressions, and persons of all faith identities, age, marital status, and
Needs a Criminal Records Check No
Posting Detail Information
Open Date 05/05/2023
Open Until Filled Yes
Special Instructions to Applicant
Interested applicants must submit their application and all required documents
online. Qualified internal applicants shall be given first consideration in
filling this position. Please ensure your resume clearly explains how you meet
the required knowledge, skills and abilities of the position for which you are
applying. All candidates selected for interview will need to bring original
certificates and diplomas of educational credentials noted on their resume.
Quick Link for Direct Access to Posting
https: // www. douglascollegecareers.ca/postings/10733
Required fields are indicated with an asterisk ().
How many years experience do you have working directly in a communications position?
Less than one year
More than five years
How did you first find out about this employment opportunity?
Douglas College Careers Site
Social Media (Facebook, Instagram)
Professional Association Website
Colleges and Institutes Canada (CICAN)
Canadian Association of University Teachers (CAUT)
Douglas College CareerHUB
Career Fair or Other Hiring Event
Please confirm that you will maintain residency in the Lower Mainland for the duration of your employment.
Yes, I confirm
No, I am not able to meet this requirement
Are you a current or former Douglas College employee/student?
None of the above
If you are a current/former employee/student, enter your ID number. (Type in N/A if not applicable.)
(Open Ended Question)
Are you legally eligible to work in Canada?
If you have a valid Canadian work permit, please indicate expiry date and the type of work permit you hold. (Type N/A if not applicable).
(Open Ended Question)
If you are not a Canadian Citizen or Permanent Resident, do you currently have a valid Canadian work permit?
Documents Needed to Apply
References with Contact Information
Transcripts and/or Credentials