Manager Client Services (Christchurch)

University of Otago
February 12, 2023
Offerd Salary:$71,630 to $80,906
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

Manager Client Services (Christchurch)-2202392


• Career Development + tertiary study benefit. • Open to flexible work arrangements - achieve a true work/life balance. • Salary + 6.75% superannuation + five weeks' annual leave.

Our Christchurch campus is home to over 1,000 students. One third are medical students in their three clinical years of training and physiotherapy students in their final clinical year. Two thirds are postgraduate health sciences students undertaking a range of programmes to PhD level.

The University of Otago Christchurch has internationally recognised research strengths in a number of areas including heart disease, indigenous health, infectious diseases, genetics, cancer, biomedical engineering, nursing, mental health and public health.

The role/Te mahi

As a Manager Client Services for our Christchurch campus, you will provide high-quality strategic business and operational support to key stakeholders and develop a supportive and high-performance culture within the wider team.

You will be responsible for managing the provision of administration support and progressing key operational management activities. This role will also lead special projects and quality improvement work.

You will lead a team of 4 Lead Administrators, who support 30 administrators within the 4 portfolios, supporting 11 departments. We are a friendly, high- energy, and supportive team who are committed to developing a supportive and high-performing work culture.

Your skills and experience/Kā pūkeka me kā wheako

This is an exciting opportunity for highly organised self-starters, who enjoy problem solving and have demonstrable leadership experience.

This role will see you working in collaboration with Senior Leaders, so your strong communication and stakeholder engagement skills will be valuable in ensuring your success in this position.

You will provide leadership, support and coordination to all administrative functions of the campus via support to Lead Administrators and Client Services Administrators on a daily basis, working closely with the Senior Manager Client Services.

Operational aspects of the role will include the oversight of the “reception” functions, transactional finance and other student focussed activities. This role is vital to the smooth running of our campus.

About our team/Mō te tīma

The Manager Client Services roles are part of the Shared Services Division, a team of highly skilled professional staff responsible for delivering an outstanding student and staff experience through high quality, effective service delivery to the University's internal and external customers.

Further details/Pūroko

This is a full-time, permanent position.

Please note we are currently also advertising for the Senior Manager Client Services, the role this position will report to. Feel free to refer to this additional vacancy if you wish to know more.

You must have the right to live and work in New Zealand to apply for this position.

Applications from candidates with Māori and Pacific backgrounds or strong competencies in these areas are warmly encouraged.

For further information, or to discuss the role in confidence - please contact Ron Craft, Senior Manager Client Services via the contact details below.


To submit your application (including CV and cover letter) please click the apply button. Applications quoting reference number 2202392 will close on Sunday, 12 February 2023.

Additional Information

Contact: Ron Craft Tel: +64 3 479 7010

Position details: Job Description

Further Information: Department Website

Create an email with a link to this vacancy: Create email

Location: About Christchurch

Primary Location


Employment Status


Salary Level and Range Level 7 (Range of Appointments $71,630 to $80,906, Top of Range $90,325)


Client Services (Health Sciences)

Job Function


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