Library Services Supervisor (Evening Supervisor)

University of Maryland
May 29, 2023
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Offerd Salary:Negotiation
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Contract Type:Other
Working Time:Negotigation
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Posting Details

Posting Details

Position Number: 102740

Title: Library Services Supervisor Functional Title: Library Services Supervisor (Evening Supervisor) Category Status: 20-Nonexempt,Regular Applicant Search Category: Staff University Authorized FTE: 1.000 Unit: LIBR-Libraries Hiring Range Minimum: 47951 Hiring Range Maximum: 57541.2 Campus/College Information:

Founded in 1856, University of Maryland, College Park is the flagship institution in the University System of Maryland. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation's legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation's capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.

Position Summary/Purpose of Position:

Under the direction of the Manager of Library Services, performs daily operations of the Library Services unit in McKeldin Library, including the first floor Library Services Desk, library opening and closing procedures, maintenance and troubleshooting of public computers and equipment (e.g., scanners, copiers, and printers), and related functions. Provides public service to library users and other library staff members at the Library Services Desk, including communicating library policies and procedures. Provides guidance and instruction to other library staff and functional supervision to student assistants as needed. Provides leadership in managing safety and security responsibilities for McKeldin Library evenings and weekends.

Under the direction of the Manager for Logistics & Periodicals, performs daily operations of the Logistics and Periodicals unit in McKeldin Library, including ensuring accurate and timely completion of receiving and shipping tasks, processing and maintenance of periodical and microform collections, maintenance of records in the integrated library system, and providing customer service relating to these tasks in person, over the phone, and online. Collects relevant statistics. Primarily works Sunday-Thursday afternoons and evenings until close (generally 2:45 PM to 11:15 pm—adjusted when the library closes early such as winter/summer terms, spring break, and intersessions), though daytime shifts may be required.

Due to the nature of the academic calendar, annual leave cannot be used during the two weeks at the start and the two weeks at the end of the fall and spring semesters. This covers the critical periods at opening of each semester, reading day, and final exams. These periods are when we experience our highest volume and are most likely to have student worker shortages. Additionally, as this is the primary L&P student supervisor and to facilitate student hiring, annual leave cannot be used during the two weeks before the beginning of each fall and spring semester. Emergencies or other exceptional circumstances will be considered on a case by case basis.

Minimum Qualifications:

Education: Bachelor's degree

Experience: Three years of experience directly related to the primary duties of the position with at least one year in a lead or supervisory capacity.

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Required Knowledge, Skills, and Abilities:

  • Knowledge of the mission and role of college or university library and its primary customers.
  • Ability to learn and apply contemporary library terminology and functions.
  • General knowledge of traditional and emerging practices for describing and organizing information resources.
  • Understanding and ability to apply library and university computing policies and practices that help ensure information quality, integrity, and security.
  • Ability to apply and enforce U.S. Copyright laws and current trends related to access and use of information resources. Knowledge of basic principles of quality customer service, teamwork, and conflict resolution.
  • Ability to work independently and exercise initiative in applying rules, procedures and instructions.
  • Excellent oral, written, and interpersonal communications skills.
  • Experience and proficiency with one or more technologies or tools used to create, seek, use, or manage information.
  • Ability to learn and operate a variety of common desktop computing and productivity applications (e.g. email, word processing, databases and spreadsheets, content management, web browsers) and specialized library hardware, systems, and software applications.
  • Ability to apply key concepts and best practices for developing, maintaining, and using collections of digital information.
  • Skill in analytical and problem solving.
  • Ability to assist other library staff in selecting and evaluating technology used in libraries.
  • Skill in supervising, motivating, and training support staff.
  • Skill in planning and coordinating work.
  • Preferences:

    Preferred:

  • Experience working in an academic library.
  • Knowledge of or experience with library circulation procedures.
  • Ability to understand, access, search, and retrieve information from electronic resources such as online library catalogs and databases.
  • Experience with packing and shipping logistics.
  • Experience in leading and training student assistants or other employees.
  • Experience with safety and security procedures in the workplace
  • Additional Certifications: Additional Information:

    Must be legally eligible to work in the United States; the University of Maryland Libraries will not sponsor an individual's employment.

    Job Risks Not Applicable to This Position Physical Demands

  • Position requires extensive standing, reaching, stooping, bending, and moving objects, such as pushing loaded book trucks and lifting boxes up to 30lbs.
  • Position requires frequent interaction with library users in person and via phone, email, and online systems.
  • Position requires frequent work at a computer.
  • Work schedule is subject to change based on the University calendar and staffing needs, including evenings and weekends.
  • Posting Date: 05/12/2023 Closing Date: 05/29/2023 Open Until Filled No Diversity Statement:

    The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

    Applicant Documents

    Required Documents

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    Posting Specific Questions

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  • Do you understand that this position's primary work schedule is Sunday-Thursday afternoons and evenings until close (generally 2:45 PM to 11:15 pm—adjusted when the library closes early such as winter/summer terms, spring break, and intersessions), though daytime shifts may be required?
  • Yes
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