Learning Commons Associate - Supplemental Instruction

Tarrant County College District
September 24, 2023
Offerd Salary:$15.75
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
Learning Commons Associate - Supplemental Instruction

In order to be considered please provide a thorough and complete application.

  • Clearly document your experience as it relates to the "Essential Duties and Responsibilities" section of the posting in the “Employment” section of the application. We evaluate your experience based on this information.
  • Clearly outline dates of employment and select whether it is part time or full time employment (full time is 40 or more hours per week).
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    Position Information

    Job Title Learning Commons Associate - Supplemental Instruction

    Posting Number P003504 Position Type Part-Time Position Status Part Time Grant Funded No Grant Funding Source N/A Category Instructional Support Class Code 55 Pay Rate $15.75 Department SE Supplemental Instruction Job Summary

    Reporting to the Learning Commons Managing Associate – Supplemental Instruction, the Learning Commons Associate – Supplemental Instruction will provide front-line customer service to students, employees, and the public at the College. The incumbent is responsible for cross-training in multiple areas and will be able to assist with clerical, customer service, learning lab, library, and other professional duties throughout the Learning Commons.

    Primary Duties and Responsibilities

    Essential Performance Requirements

  • Provides guidance to students, faculty, staff, and the community on the relevant resources to meet their needs
  • Oversees the front desk and assists in the daily operations and administrative responsibilities of the Learning Commons, including appointment scheduling, calendar management, and email/phone communication
  • Monitors the Learning Commons to ensure user behavior policies are followed
  • Answers questions about the Learning Commons and its resources and services
  • Inventories, orders, and checks in materials and supplies and ensures that good safety, housekeeping, and security practices are adhered to at all times
  • The duties and responsibilities below will vary depending on where the incumbent will be located


  • Serves as a resource for identifying sources of requested information for learning, research, and engagement
  • Makes resources and other tools available to students, faculty, and staff, including library materials, multimedia equipment, laptops, and other technology
  • Assists patrons with questions regarding technology, computer hardware and software
  • Answers questions, troubleshoots, and resolves technical issues related to printers, copiers, and scanners
  • Assists patrons in person and via telephone, by answering their questions or referring them to the appropriate person, department or service desk
  • Updates and maintains maker space hardware and software, which may include but is not limited to 3D printers, microscopes, iPads, AV equipment, tracking software, calculators, and graphic design/video editing software
  • Provides check-in and check-out services as well as properly shelving library materials
  • Responsible for Library website content review, creation, and maintenance
  • Learning Support

  • Provides tutoring assistance to students in order to enhance learning and increase academic success
  • Provides students with appropriate handouts and educational materials as needed
  • Provides academic coaching/mentoring to current students in need of additional academic support and study strategies
  • Prepares and puts in place equipment scheduled for use during laboratory teaching sessions
  • Teaches basic certification, safety, and training courses covering all lab equipment
  • Service Excellence

  • Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
  • Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
  • Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC) Institute
  • Supports the values of the College: diversity, teaching excellence, student success, innovation, and creativity and service to the College
  • Supports the mission, values and 3 goals and 8 principles of the College
  • Supervision Works under the general supervision of the Learning Commons Managing Associate – Supplemental Instruction

    Performs other related tasks as required The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

    Required Minimum Qualifications

  • High school diploma or General Educational Development (GED)
  • Preferred Qualifications

  • Any completed college level course work
  • Knowledge, Skills and Abilities

  • Ability to work effectively in a collaborative environment and a setting that is diverse and urban
  • Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
  • Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
  • Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables
  • Ability to use computer applications and enterprise systems, including proficiency with word processing, spreadsheet, and presentation software
  • Skilled in excellent customer service and interpersonal skills with diverse populations
  • Accommodations

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

    Special Instructions Summary Posted 08/25/2023

    Posting Contact Summary

    Should you have questions specific to this position please contact the following individual

    Contact Nicole Procell

    [email protected]

    Applicant Documents

    Required Documents

  • Resume / Curriculum Vitae
  • Optional Documents

  • Cover Letter
  • Unofficial Transcripts
  • Certification / License
  • Posting Specific Questions

    Required fields are indicated with an asterisk ().

  • Please select the highest level of education you have completed.
  • High School Diploma / GED
  • 60 or more College Credit Hours
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate Degree
  • None of the above
  • Please list any certification or licensure you have that is directly related to this position.
  • (Open Ended Question)

  • How many years of working experience do you have related to the Essential Performance Requirements?
  • None
  • Less than 1 year of experience
  • 1 year of experience
  • 2 years of experience
  • 3 years of experience
  • 4 years of experience
  • 5 or more years of experience
  • Please describe your experience (responses are used to determine eligibility).
  • (Open Ended Question)

  • Please describe the college level course work that you have completed.
  • (Open Ended Question)

  • How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?
  • Advanced
  • Intermediate
  • Beginner
  • None
  • How would you rate your experience with web-based software?
  • Advanced
  • Intermediate
  • Beginner
  • None
  • How long have you been in your current role with TCC?
  • Less than 6 months
  • More than 6 months
  • I am not a current TCC employee
  • I am a current TCC student employee
  • From this employer

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