Learning Commons Associate - Supplemental Instruction
In order to be considered please provide a thorough and complete application.
Clearly document your experience as it relates to the "Essential Duties
and Responsibilities" section of the posting in the “Employment” section
of the application. We evaluate your experience based on this information.
Clearly outline dates of employment and select whether it is part time or
full time employment (full time is 40 or more hours per week).
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Posting Details
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Position Information
Job Title Learning Commons Associate - Supplemental Instruction
Posting Number P003504
Position Type Part-Time
Position Status Part Time
Grant Funded No
Grant Funding Source N/A
Category Instructional Support
Class Code 55
Pay Rate $15.75
Department SE Supplemental Instruction
Job Summary
Reporting to the Learning Commons Managing Associate – Supplemental
Instruction, the Learning Commons Associate – Supplemental Instruction will
provide front-line customer service to students, employees, and the public at
the College. The incumbent is responsible for cross-training in multiple areas
and will be able to assist with clerical, customer service, learning lab,
library, and other professional duties throughout the Learning Commons.
Primary Duties and Responsibilities
Essential Performance Requirements
Provides guidance to students, faculty, staff, and the community on the
relevant resources to meet their needs
Oversees the front desk and assists in the daily operations and
administrative responsibilities of the Learning Commons, including
appointment scheduling, calendar management, and email/phone communication
Monitors the Learning Commons to ensure user behavior policies are
followed
Answers questions about the Learning Commons and its resources and
services
Inventories, orders, and checks in materials and supplies and ensures that
good safety, housekeeping, and security practices are adhered to at all
times
The duties and responsibilities below will vary depending on where the
incumbent will be located
Library
Serves as a resource for identifying sources of requested information for
learning, research, and engagement
Makes resources and other tools available to students, faculty, and staff,
including library materials, multimedia equipment, laptops, and other
technology
Assists patrons with questions regarding technology, computer hardware and
software
Answers questions, troubleshoots, and resolves technical issues related to
printers, copiers, and scanners
Assists patrons in person and via telephone, by answering their questions
or referring them to the appropriate person, department or service desk
Updates and maintains maker space hardware and software, which may include
but is not limited to 3D printers, microscopes, iPads, AV equipment,
tracking software, calculators, and graphic design/video editing software
Provides check-in and check-out services as well as properly shelving
library materials
Responsible for Library website content review, creation, and maintenance
Learning Support
Provides tutoring assistance to students in order to enhance learning and
increase academic success
Provides students with appropriate handouts and educational materials as
needed
Provides academic coaching/mentoring to current students in need of
additional academic support and study strategies
Prepares and puts in place equipment scheduled for use during laboratory
teaching sessions
Teaches basic certification, safety, and training courses covering all lab
equipment
Service Excellence
Participates on behalf of the College in external community organizations
and associations as assigned to support the essential performance
requirements
Attends the workplace regularly, reports to work punctually, and follows a
work schedule to keep up with the demands of the worksite
Completes all required training and professional development sessions
sponsored through the Tarrant County College (TCC) Institute
Supports the values of the College: diversity, teaching excellence,
student success, innovation, and creativity and service to the College
Supports the mission, values and 3 goals and 8 principles of the College
Supervision
Works under the general supervision of the Learning Commons Managing
Associate – Supplemental Instruction
Performs other related tasks as required
The duties listed are intended only as illustrations of the various types of
work that may be performed. The omission of specific statements of duties does
not exclude them from the position if the work is similar, related or a
logical assignment to the position. The job description does not constitute an
employment agreement between the employer and employee and is subject to
change by the employer as the needs of the employer and requirements of the
job change.
Required Minimum Qualifications
High school diploma or General Educational Development (GED)
Preferred Qualifications
Any completed college level course work
Knowledge, Skills and Abilities
Ability to work effectively in a collaborative environment and a setting
that is diverse and urban
Ability to think critically to effectively solve and communicate problems
in a fast-paced environment where the demands for work are varied, and
unpredictable in scope and volume
Ability to analyze data and provide sound recommendations based on policy,
procedure, practice, and existing regulations
Ability to delegate work appropriately to faculty and staff to meet
College and campus deliverables
Ability to use computer applications and enterprise systems, including
proficiency with word processing, spreadsheet, and presentation software
Skilled in excellent customer service and interpersonal skills with
diverse populations
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential duties and responsibilities.
Special Instructions Summary
Posted 08/25/2023
Posting Contact Summary
Should you have questions specific to this position please contact the
following individual
Contact Nicole Procell
[email protected]
Applicant Documents
Required Documents
Resume / Curriculum Vitae
Optional Documents
Cover Letter
Unofficial Transcripts
Certification / License
Posting Specific Questions
Required fields are indicated with an asterisk ().
Please select the highest level of education you have completed.
High School Diploma / GED
60 or more College Credit Hours
Associate's Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
None of the above
Please list any certification or licensure you have that is directly related to this position.
(Open Ended Question)
How many years of working experience do you have related to the Essential Performance Requirements?
None
Less than 1 year of experience
1 year of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
Please describe your experience (responses are used to determine eligibility).
(Open Ended Question)
Please describe the college level course work that you have completed.
(Open Ended Question)
How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?
Advanced
Intermediate
Beginner
None
How would you rate your experience with web-based software?
Advanced
Intermediate
Beginner
None
How long have you been in your current role with TCC?
Less than 6 months
More than 6 months
I am not a current TCC employee
I am a current TCC student employee
