Learning Commons Associate-Science Center
In order to be considered please provide a thorough and complete application.
Clearly document your experience as it relates to the "Essential Duties
and Responsibilities" section of the posting in the “Employment” section
of the application. We evaluate your experience based on this information.
Clearly outline dates of employment and select whether it is part time or
full time employment (full time is 40 or more hours per week).
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Please see Special Instructions for more details.
This is a part-time position, with a maximum of 19.5 hrs. per week.
Flexibility is required as part-time work schedules may vary based on
individual campus/departmental needs including evenings and weekends.
Posting Details
Please view posting details below. To apply to this posting, please click the
link above.
Position Information
Job Title Learning Commons Associate-Science Center
Posting Number P003449
Position Type Part-Time
Position Status Part Time
Grant Funded No
Grant Funding Source N/A
Category Instructional Support
Class Code 55, 53, 52
Pay Rate Commensurate with education and experience
Department TR Mathematics & Science
Job Summary
Reporting to the assigned campus leader, the Learning Commons Associate
provides front-line customer service to students, employees, and the public at
the TCC Learning Commons. The Learning Commons Associate is responsible for
cross-training in multiple areas with the ability to assist with clerical,
customer service, learning lab, library, and other professional duties
throughout the Learning Commons. This position has general requirements for
all Learning Commons Associates and specific functional area responsibilities.
Primary Duties and Responsibilities
General and Working Area Specific Essential Performance Requirements
General
Serves as a resource to students, faculty, staff, and the community to
enhance learning and engagement while supporting multiple functions and
spaces within the Learning Commons
Provides guidance to students, faculty, staff, and the community on the
relevant resources to meet needs
Oversees the front desk and assists in the daily operations and
administrative responsibilities of the Learning Commons, including
appointment scheduling, calendar management, and electronic or phone
communication
Monitors the Learning Commons to ensure user behavior policies are
followed
Inventories, orders, and checks in materials and supplies and ensures that
good safety, housekeeping, and security practices are always followed
Library
Serves as a resource for identifying sources of requested information for
learning, research, and engagement
Makes resources and other tools available to students, faculty, and staff,
including library materials, multimedia equipment, laptops, and other
technology, and assists patrons with questions regarding technology,
computer hardware, and software
Answers questions and assists with troubleshooting and resolving technical
issues related to printers, copiers, and scanners
Assists patrons in person, via telephone, and electronic means by
answering their questions or referring them to the appropriate person,
department, or service desk
Locates materials including databases and electronic resources for
students and faculty
Assists with updating and maintaining maker space hardware, software, 3D
printers, and other technology including microscopes, iPads, AV equipment,
tracking software, calculators, graphic design/video editing software, and
other related tools
Provides check-in and check-out services as well as properly shelving
library materials
Assists with maintaining the Library website through content review,
creation, and maintenance as assigned
Learning Support
Provides tutoring assistance to students to enhance learning and increase
academic success, in collaboration with faculty and appropriate
supervisor, and adheres to tutoring best practices in face-to-face,
synchronous online, and asynchronous online modalities
Provides students with appropriate handouts and educational materials as
needed
Provides academic coaching and mentoring to current students in need of
additional academic support and study strategies
Prepares and puts in place equipment scheduled for use during laboratory
teaching sessions
Teaches basic certification, safety, and training courses covering all lab
equipment
Prepares and delivers workshops, which may include content creation and
updating workshop materials
Partners with faculty for special events in support of classes
Assists supervisor in the delivery of academic boot camps
Service Excellence
Attends the workplace regularly, reports to work punctually, and follows a
work schedule to keep up with the demands of the worksite
Completes all required training and professional development sessions
sponsored through Tarrant County College (TCC)
Supports the values of the College: diversity, teaching excellence,
student success, innovation, and creativity and service to the College
Supports the mission, values, goals, and principles of the College
Supervision
Works under the general supervision of the assigned campus leader
Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of
work that may be performed. The omission of specific statements of duties does
not exclude them from the position if the work is similar, related or a
logical assignment to the position. The job description does not constitute an
employment agreement between the employer and employee and is subject to
change by the employer as the needs of the employer and requirements of the
job change.
Required Minimum Qualifications
Level is assigned based on individual qualifications as follow:
Learning Commons Associate I: High school diploma or equivalent
Learning Commons Associate II: Associate's degree and two (2) years'
working experience related to the General and Working Area Specific
Essential Performance Requirements; or an equivalent combination of
education and experience
Learning Commons Associate Senior: Bachelor's degree and two (2)
years' working experience related to the General and Working Area Specific
Essential Performance Requirements; or an equivalent combination of
education and experience
Preferred Qualifications
• Experience with tutoring sciences courses in biology, chemistry, geology, or
physics
Knowledge, Skills and Abilities
Knowledge of principles and processes for providing customer and personal
services
Skilled in customer service including customer needs assessment, meeting
quality standards for services, and evaluation of customer satisfaction
Skilled in active listening including giving full attention to what other
people are saying, taking time to understand the points being made, asking
questions as appropriate, and not interrupting at inappropriate times
Ability to apply critical thinking, specifically using logic and reasoning
to identify the strengths and weaknesses of alternative solutions,
conclusions, or approaches to problems
Ability to apply learning strategies by selecting and using training and
instructional methods, as well as procedures appropriate for the situation
when learning or teaching new things
Ability to work using a service orientation by actively looking for ways
to help people
Ability to talk to others to convey information effectively
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential duties and responsibilities.
Special Instructions Summary
This is a part-time position, with a maximum of 19.5 hrs. per week.
Flexibility is required as part-time work schedules may vary based on
individual campus/departmental needs including evenings and weekends.
Posted 05/12/2023
Posting Contact Summary
Should you have questions specific to this position please contact the
following individual
Contact Jeanette Boylan
[email protected]
Applicant Documents
Required Documents
Resume / Curriculum Vitae
Unofficial Transcripts
Optional Documents
Cover Letter
Certification / License
Posting Specific Questions
Required fields are indicated with an asterisk ().
Please select the highest level of education you have completed.
High School Diploma / GED
60 or more College Credit Hours
Associate's Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
None of the above
Please list any certification or licensure you have that is directly related to this position.
(Open Ended Question)
How many years of working experience do you have related to the Essential Performance Requirements?
None
Less than 1 year of experience
1 year of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
Please describe your experience (responses are used to determine eligibility).
(Open Ended Question)
How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?
Advanced
Intermediate
Beginner
None
How would you rate your experience with web-based software?
Advanced
Intermediate
Beginner
None
How long have you been in your current role with TCC?
Less than 6 months
More than 6 months
I am not a current TCC employee
I am a current TCC student employee
