Lead Surgical Scheduler/Patient Liaison

College of South Jersey
March 17, 2023
Offerd Salary:Salary 23.
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Position Details

Position Information

Recruitment/Posting Title Lead Surgical Scheduler/Patient Liaison

Job Category Staff & Executive - Administrative & Support Department RWJ-Plastic Surgery Overview

New Jersey's academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.

Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates.

Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.

Posting Summary

Rutgers, The State University of New Jersey, is seeking a Lead Surgical Scheduler/Patient Liaison for the Division of Plastic and Reconstructive Surgery, Department of Surgery, at the Rutgers Robert Wood Johnson Medical School.

The primary purpose of the Lead Surgical Scheduler/Patient Liaison is to ensure that all office visits, surgeries in the OR, out patient procedures are scheduled in an organized, efficient, and timely manner. In addition to scheduling, position is responsible for contacting insurance companies to obtain authorization prior to all procedures. Serves as a liaison between Plastic and Reconstructive surgery and all surgical divisions requiring plastic surgeons present during surgery, the hospital operating rooms, radiology, oncology, insurance companies, patients, and third party vendors whose equipment is required in the OR. Position requires interaction and competency in providing care to patients in all age categories.

Among the key duties of this position are the following:

  • Performs all of the following duties in a professional manner which reflects the nature of Rutgers Robert Wood Johnson Medical School.
  • Must be proficient in ICD-10 and CPT Plastic Surgery coding. Main liaison to the RWJUH OR staff to ensure that all instruments and appropriate staff/technicians are available in the OR.
  • Must be proficient in IDX, EMR, and Centricity.
  • All acquired information relevant to each surgeon's surgical schedule must be accurate and entered in a timely manner. Must organize and maintain the clinic and surgical schedules for physicians and physician assistants.
  • Pre-certifies all OR cases and out-patient procedures. Ensures that all pre-certifications and authorizations are documented in EMR and that all relevant information is entered that complies with the patient's insurance.
  • Maintains surgical procedure spreadsheet for payment reconciliation.
  • Position Status Full Time Hours Per Week Daily Work Shift Day Work Arrangement FLSA Nonexempt Grade 1850 Position Salary Annual Minimum Salary 23.840 Annual Mid Range Salary 24.340 Annual Maximum Salary 25.070 Standard Hours 40.00 Union Description Teamsters, Local 97 Payroll Designation PeopleSoft Benefits

    Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to https:// uhr.rutgers.edu/benefits/benefits-overview. Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https: // finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health- insurance.

    Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS


    Minimum Education and Experience

  • Four (4) years of progressively more responsible clerical experience, including receptionist and scheduling duties, plus at least two (2) years of procedure scheduling.
  • Certifications/Licenses Required Knowledge, Skills, and Abilities

  • Proficient in ICD-10 and CPT coding.
  • Knowledge of Microsoft Office, specifically Word, Excel, and Outlook.
  • Detail oriented and possess excellent interpersonal communication and organizational skills.
  • Must be able to multi-task in a busy office environment.
  • Preferred Qualifications

  • Experience using NaviNet and Epic
  • Equipment Utilized Physical Demands and Work Environment

  • Physical Demands: Standing, sitting, walking, talking, or hearing. No special vision requirements. Ability to lift or exert up to 25 lbs.
  • Work Environment: Busy office environment with moderate noise.
  • Special Conditions

    Posting Details

    Posting Number 23ST0438

    Posting Open Date Special Instructions to Applicants Regional Campus Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus Downtown New Brunswick City New Brunswick State NJ Location Details

    Pre-employment Screenings

    All offers of employment are contingent upon successful completion of all pre- employment screenings.

    Immunization Requirements

    Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

    Affirmative Action/Equal Employment Opportunity Statement

    It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: https:// uhr.rutgers.edu/non- discrimination-statement

    Supplemental Questions

    Required fields are indicated with an asterisk ().

  • Do you have four (4) years of progressively more responsible clerical experience, including receptionist and scheduling duties, plus at least two (2) years of surgical scheduling?
  • Yes
  • No
  • Are you proficient in ICD-10 and CPT coding?
  • Yes
  • No
  • Are you proficient in Microsoft Office, (Word, Excel, and Outlook)?
  • Yes
  • No
  • Applicant Documents

    Required Documents

  • Resume/CV
  • Optional Documents

  • Cover Letter/Letter of Application
  • From this employer

    Recent blogs

    Recent news