An exciting opportunity has arisen within the Department of Zoology a thriving, friendly and dynamic community of staff and students. We are looking for a proactive IT professional with depth and breadth of technical expertise and a customer-focused attitude, to manage and improve IT services and support within the Department.
This post will be responsible for the specification and delivery of IT services to the Department and will provide guidance and support on a diverse range of IT issues. The post holder will be expected to work closely with the Clinical School Computing Service (CSCS) who currently provide managed IT services to the Department. S/he will be active in identifying and solving IT problems across the Department, collaborating with colleagues in CSCS or University Information Service (UIS) as appropriate, and increasing the level of support to all staff and students.
Applicants should have a degree in a technical or scientific subject, or substantial relevant experience, with a strong computing or IT management background. Experience of maintaining and managing complex IT systems is essential, and experience in a higher education or research environment is desirable. Excellent communication skills and the ability to build strong and productive relationships with a diverse range of stakeholders will be critical to success.
Reporting to the Department Administrator, the post holder will represent the Department on University level IT groups, committees and projects. This post will work closely with the Head of Information Technology and Digital Transformation at the School of Biological Sciences and with the service managers of CSCS and the UIS, promoting Departmental priorities. The post is supported by a Departmental IT Committee, and a friendly and helpful community of IT specialists in other departments across the school.
The successful candidate will have excellent interpersonal, listening, written and oral communication skills. You will need to be able to work well under pressure and to meet tight deadlines with attention to detail, and you will need to be able to understand, negotiate and manage business expectations. The successful applicant will be enthusiastic, conscientious, and a team player.
You will need to be flexible in your approach to the needs of the department. Visibility and accessibility will be essential for success, and it is expected that this role will be based in the department in order to be able to provide close, in-person support. Some out-of-hours work may be required on an infrequent basis. The Department actively encourages and promotes career training, development and progression and we offer an encouraging, supportive and inclusive working environment.
If you have the skills, experience and personality to succeed in this role, we'd be delighted to hear from you ¿ come and join us! Internal candidates who would like to apply for this role on the basis of a secondment from their current role in the University will also be considered.
Fixed-term: The funds for this post are available for three years.
Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check and a security check.
Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.
Flexible working requests will be considered.
We particularly welcome applications from women and candidates from a BME background for this vacancy as they are currently under-represented at this level in our University.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you have any queries regarding the application process please contact Anastasia Nezhentseva.
Email: [email protected] Telephone: (0)1223 330117
Please quote reference PF39288 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Further informationDepartment of Zoology
Salary£33,966-£44,263
ReferencePF39288
CategoryAcademic-related
Published13 November 2023
Closing date7 January 2024