IT Advisor and Outreach Coordinator

James Madison University
September 21, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
Position Details

Position Information

Working Title IT Advisor and Outreach Coordinator

Position Number 8498 Posting Number F2242 Position Type Administrative and Professional Faculty Position Status Full Time College/Division College of Integrated Science and Engineering Department 100061 - Computer Science Pay Rate Commensurate with Experience Specify Range or Amount Is this a JMU only position? No Is this a grant-funded position? No Is this a Conflict of Interest designated position? No

Position Summary Information

About James Madison University


We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.


To be the national model for the engaged university: engaged with ideas and the world.

Who We Are

Located in the heart of Virginia's beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master's and doctoral levels. The university is committed to expanding diversity, fostering equity and inclusion, and supporting superlative teaching and scholarship. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information

The Computer Science Department seeks a highly motivated individual to join the department as an undergraduate academic advisor and outreach coordinator. The Computer Science Department offers a Bachelor of Science in Computer Science (CS) and Information Technology (IT). The department values a well-connected student community: this person will hold in-person meetings with our students, offer advising and community building events, and coordinate our student ambassadors to serve and support our students.

Along with academic advising, this position will coordinate outreach, including supporting visits, workshops, conferences, and summer camps as well as support our department's involvement with national and regional organizations, such as Capital Region Celebration of Women in Computing (CAPWIC) and the National Center for Women & Information Technology (NCWIT).

This is a full-time, 12-month, Administrative and Professional Faculty position in the Computer Science Department, working under the supervision of the Academic Unit Head.

Duties and Responsibilities

  • Provide academic advising to declared CS and IT students in our introductory course sequence and all fully admitted IT majors.
  • Advise assigned students, monitor academic progress, communicate regularly with advisees, and connect them with campus resources and opportunities to foster a sense of community and enrich student experience.
  • Help first year CS and IT students formulate meaningful and appropriate academic plans based on their interests and goals, providing guidance on the General Education curriculum, major and degree requirements, and academic opportunities.
  • Communicate processes for being accepted into the majors and direct students to resources when not accepted into the CS or IT major.
  • Serve the department through committees, service projects, and academic and curricular initiatives.
  • Support students on academic probation and suspension by helping them understand academic expectations and identify strategies to improve academic performance.
  • Coordinate outreach efforts including community workshops and visits, prospective student visits, conferences, and summer camps.
  • Participate in first-year orientation.
  • Represent the department at academic open houses and other recruitment events and respond to inquiries about our academic programs.
  • Collaborate with the Departmental Advising Team to enhance students' experience and guide students' understanding of opportunities for computing paths within the University.
  • Candidates will demonstrate a commitment to diversity, equity, and inclusivity that supports the Computer Science Department and University mission of integrating diverse perspectives and removing barriers to participation.
  • Other duties as assigned.
  • Qualifications


  • Bachelor's degree.
  • Experience communicating with a variety of technology platforms.
  • Excellent oral and written communication, time management, organizational and problem-solving skills.
  • Demonstrated commitment to diversity and inclusion.
  • Excellent interpersonal skills and ability to relate meaningfully with undergraduates.
  • Strong attention to detail combined with appreciation for the big picture.
  • Ability to work independently, collaboratively, and under supervision.
  • Exceptional work ethic.
  • Preferred:

  • Academic advising or comparable higher education experience working directly with undergraduates.
  • Familiarity with national trends and best practices in academic advising profession and higher education.
  • Conditions of Employment

    Employment is contingent upon the successful completion of a criminal background check.

    E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

    Posting Detail Information

    Posting Date 08/21/2023

    Beginning Review Date 09/21/2023 Closing Date Open Until Filled Yes Proposed Starting Date EEO Statement

    James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

    We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

    Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

    Reasonable Accommodation Request

    If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or [email protected]. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.

    Annual Security and Annual Fire Safety Report

    Notice of Availability – Annual Security and Fire Safety Report

    The Annual Security and Fire Safety Report contains information regarding campus security and personal safety including topics such as: crime prevention, the university police law enforcement authority, crime reporting policies, disciplinary procedures, protocols for the immediate notification of students and staff upon confirmation of a significant emergency on campus and other matters of importance related to security and safety. The report includes statistics for the most recent three-year period of reported crimes that have occurred on campus; in certain off-campus buildings or property owned or controlled by JMU or its affiliates; and on public property within or immediately adjacent to and accessible from the campus.

    The Annual Security and Fire Safety Report includes campus housing fire statistics for the most recent three-year period, a description of each on- campus student housing facility fire safety system, the number of fire drills held during the previous calendar year, policies or rules on portable electrical appliances, smoking, and open flames in student housing; and procedures for student housing evacuation in the event of fire along with other fire safety information.

    The JMU Annual Security and Fire Safety Report includes the Harrisonburg campus and the three overseas branch campuses; Florence, Antwerp, and London. It is available electronically https:// www. Safety-Report.shtml

    You can obtain a copy of any of this report by contacting the Office of Public Safety, MSC 6810, James Madison University, Harrisonburg, VA 22807 or request that a copy be mailed to you by calling (540)568-6769/6913.

    Minimum Reference(s) Required 3 Quick Link for Direct Access to Posting https: // Additional Posting Information

    Candidates should complete the online job application and provide:

  • A resume.
  • A cover letter.
  • A Statement of Inclusive Excellence demonstrating their commitment to an equitable and inclusive environment, and highlighting their professional experiences and efforts in the areas of diversity, equity, and inclusion.
  • Documents Needed to Apply

    Required Documents

  • Cover Letter
  • Resume
  • Statement of Inclusive Excellence
  • Optional Documents

    Supplemental Questions

    Required fields are indicated with an asterisk ().

  • How did you learn about this position?
  • Charlottesville Daily Progress
  • Chronicle of Higher Education
  • Diverse Issues in Higher Education
  • (Including,,,,,,,,,, and
  • Employee Referral
  • Harrisonburg Daily News Record
  • Hispanic Outlook
  • INSIGHT Into Diversity
  • JMU Dual Career and Community Resources Program
  • JMU JobLink
  • Job Fair
  • NCAA
  • Northern Virginia Daily
  • Nuevas Raices
  • Radio
  • Richmond Times Dispatch
  • Roanoke Times
  • Social Media (Facebook, LinkedIn, Twitter, etc.)
  • VA Jobs Website
  • VEC (Virginia Employment Commission)
  • Winchester Star
  • Other
  • If you selected a source above please type "N/A" in the following box. If you selected "Other" please indicate where you heard about the position.
  • (Open Ended Question)

    From this employer

    Recent blogs

    Recent news