International Mobility Officer

International Mobility Officer Apply Post Details

Full time Open ended

The closing date for applications is midnight on Thursday 30 November 2023. Interviews are expected to take place on Monday 11 December 2023.

There is an expectation that work will be undertaken in the UK.

This role will require membership of the PVG scheme. An offer of employment will be subject to a satisfactory outcome of this process.

For the purposes of sponsorship, this is a role under SOC code 3543.

The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

The Post

The post holder will work as part of the International Mobility Team within the Directorate for Internationalisation and Partnerships (DIP), reporting directly to the Head of International Mobility, with whom he/she will work closely on the organisation and co-ordination of the University of Stirling's outward mobility programmes. The position will also support and enhance recruitment to incoming study abroad programmes as opportunities arise through in-country and on-campus activities. The role will involve periods working away from home in the UK and overseas with partners and external stakeholders.

The successful candidate will be highly motivated with sound interpersonal, communication and team-working skills, exceptional organisational skills and the ability to work under pressure to tight deadlines. The successful candidate will also be committed to delivering a high-quality experience to students undertaking study abroad opportunities.

This will involve:

Providing effective coordination and enhancement of exchange programme administration in relation to University of Stirling students studying abroad, collaborating with Faculty and Professional Services on relevant activities across the entire student lifecycle;

Working with a diverse range of internal and external stakeholders to ensure that required standards of quality and governance are achieved in a consistent manner across activities and that excellent student experience is delivered and maintained;

Working as a member of the Directorate in collaboration with Faculties and other Professional Service areas to seek innovative solutions to administrative opportunities and challenges;

Promoting and working towards achieving the University's strategic goals, covering both international and UK objectives, from the developmental stages of exploring new exchange and study abroad partnerships, to establishing and developing strong relationships between institutions whilst maintaining a high degree of professionalism and commitment.

Description of Duties

The International Mobility Officer will:

Support the recruitment, selection and nomination of qualified students to outward study abroad opportunities at the University of Stirling. This includes liaison with Faculty contacts and external partners, ensuring that appropriate criteria are met and other relevant documentation completed

Provide students with advice, pastoral and administrative support prior to, during and upon completion of their study abroad activity

Maintain regular, consistent levels of contact with partners, relevant Faculties and Services to ensure a seamless and high-quality student experience

Develop links and effective working relationships with external stakeholders including recruitment agencies, partner institutions and other external bodies in relation to the promotion and marketing of University of Stirling study abroad programmes

Provide advice and assistance to individuals and groups interested in the University of Stirling as a study destination. This will include delivering various presentations and workshops to prospective students and University stakeholders

Undertake overseas activities to raise the profile of the University in key priority markets and encourage recruitment to all study abroad programmes

Monitor, evaluate and report outcomes of recruitment activities undertaken in order to facilitate planning and ensure continued focus on return on investment. Report on trends and developments in target markets related to the recruitment of inbound and outbound study abroad and exchange students

Assist in the production of regular management information reports on outward study abroad applications, enrolments and trends

Assist in arranging and organising itineraries for overseas visitors to University of Stirling

Participate in the activities of the other integrated functions within DIP and carry out any other duties/projects from time to time as deemed appropriate by the Executive Director of DIP

Essential Criteria

An honours degree or equivalent

Relevant experience within Higher Education, preferably in a recruitment or admissions context with a high level of confidence presenting in front of an audience

Excellent written and verbal communication skills to communicate effectively with a wide range of people from diverse social and cultural backgrounds, including academic staff, students, parents and University partners

Proven ability to work proactively and contribute effectively and efficiently as part of a team, and to adapt planning in response to ad-hoc work and unforeseen circumstances

Excellent organisational and time management skills with the ability to prioritise demanding workload to meet tight deadlines

A competent user of the MS Office 365 suite and popular social media tools with a keen interest in exploring new ways of working

Willingness to work flexibly, sometimes during unsocial hours, weekends or occasional public holidays as well as extended periods away from home and abroad

Willingness to actively participate in the wider activities within DIP

A passport holder or be eligible to apply for a passport

Successful Protection of Vulnerable Groups (PVG) clearance, or willingness to apply for PVG clearance

In possession of a full driving licence

Desirable Criteria

Personal experience of working or studying abroad

Formal marketing qualification and/or an understanding of the principles of marketing, preferably in a student recruitment role

Behaviours and Competencies

The role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.

Managing self and personal skills Being aware of your own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.

Delivering excellent service Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.

Finding solutions Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation.

Embracing change Being open to and engaging with new ideas and ways of working. Adjusting to unfamiliar situations, shifting demands and changing roles.

Using resources effectively Identifying and making the most productive use of resources including people, time, information, networks and budgets.

Engaging with the wider context Enhancing your contribution to the organisation through an understanding of the bigger picture and showing commitment to organisational values.

Developing self and others Showing commitment to own ongoing professional development. Supporting and encouraging others to develop their professional knowledge, skills and behaviours to enable them to reach their full potential.

Working together Working collaboratively with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.

Achieving Results Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.

About Us

The Directorate of Internationalisation and Partnerships is dedicated to supporting the delivery of the University's ambitious internationalisation agenda. It encompasses global advancement; alumni engagement; University Collections; international mobility; and partnerships. In delivering the strategic priorities of the University, we support the enhancement of the University's reputation for excellence in student experience, teaching, and high-quality research with global impact by partnering with leading academic institutions and business organisation. The Directorate provides a wide range of services to internal and external stakeholders and works closely with the University's senior management team. By adopting an integrated holistic approach to our work, we ensure the University's strategic messages are effectively reinforced through what we do and throughout our partnership network.

The University

The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University's sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership. www. stir.ac.uk @stiruni

Job number

SERV01819

Contract Type

Open Ended

Posting End Date

30-Nov-2023

Location:

Stirling Campus

Grade

Grade6 £29,605-£36,024 p.a.

Faculty/Service

Internationalisation and Partnerships Post Details

Full time Open ended

The closing date for applications is midnight on Thursday 30 November 2023. Interviews are expected to take place on Monday 11 December 2023.

There is an expectation that work will be undertaken in the UK.

This role will require membership of the PVG scheme. An offer of employment will be subject to a satisfactory outcome of this process.

For the purposes of sponsorship, this is a role under SOC code 3543.

The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

The Post

The post holder will work as part of the International Mobility Team within the Directorate for Internationalisation and Partnerships (DIP), reporting directly to the Head of International Mobility, with whom he/she will work closely on the organisation and co-ordination of the University of Stirling's outward mobility programmes. The position will also support and enhance recruitment to incoming study abroad programmes as opportunities arise through in-country and on-campus activities. The role will involve periods working away from home in the UK and overseas with partners and external stakeholders.

The successful candidate will be highly motivated with sound interpersonal, communication and team-working skills, exceptional organisational skills and the ability to work under pressure to tight deadlines. The successful candidate will also be committed to delivering a high-quality experience to students undertaking study abroad opportunities.

This will involve:

Providing effective coordination and enhancement of exchange programme administration in relation to University of Stirling students studying abroad, collaborating with Faculty and Professional Services on relevant activities across the entire student lifecycle;

Working with a diverse range of internal and external stakeholders to ensure that required standards of quality and governance are achieved in a consistent manner across activities and that excellent student experience is delivered and maintained;

Working as a member of the Directorate in collaboration with Faculties and other Professional Service areas to seek innovative solutions to administrative opportunities and challenges;

Promoting and working towards achieving the University's strategic goals, covering both international and UK objectives, from the developmental stages of exploring new exchange and study abroad partnerships, to establishing and developing strong relationships between institutions whilst maintaining a high degree of professionalism and commitment.

Description of Duties

The International Mobility Officer will:

Support the recruitment, selection and nomination of qualified students to outward study abroad opportunities at the University of Stirling. This includes liaison with Faculty contacts and external partners, ensuring that appropriate criteria are met and other relevant documentation completed

Provide students with advice, pastoral and administrative support prior to, during and upon completion of their study abroad activity

Maintain regular, consistent levels of contact with partners, relevant Faculties and Services to ensure a seamless and high-quality student experience

Develop links and effective working relationships with external stakeholders including recruitment agencies, partner institutions and other external bodies in relation to the promotion and marketing of University of Stirling study abroad programmes

Provide advice and assistance to individuals and groups interested in the University of Stirling as a study destination. This will include delivering various presentations and workshops to prospective students and University stakeholders

Undertake overseas activities to raise the profile of the University in key priority markets and encourage recruitment to all study abroad programmes

Monitor, evaluate and report outcomes of recruitment activities undertaken in order to facilitate planning and ensure continued focus on return on investment. Report on trends and developments in target markets related to the recruitment of inbound and outbound study abroad and exchange students

Assist in the production of regular management information reports on outward study abroad applications, enrolments and trends

Assist in arranging and organising itineraries for overseas visitors to University of Stirling

Participate in the activities of the other integrated functions within DIP and carry out any other duties/projects from time to time as deemed appropriate by the Executive Director of DIP

Essential Criteria

An honours degree or equivalent

Relevant experience within Higher Education, preferably in a recruitment or admissions context with a high level of confidence presenting in front of an audience

Excellent written and verbal communication skills to communicate effectively with a wide range of people from diverse social and cultural backgrounds, including academic staff, students, parents and University partners

Proven ability to work proactively and contribute effectively and efficiently as part of a team, and to adapt planning in response to ad-hoc work and unforeseen circumstances

Excellent organisational and time management skills with the ability to prioritise demanding workload to meet tight deadlines

A competent user of the MS Office 365 suite and popular social media tools with a keen interest in exploring new ways of working

Willingness to work flexibly, sometimes during unsocial hours, weekends or occasional public holidays as well as extended periods away from home and abroad

Willingness to actively participate in the wider activities within DIP

A passport holder or be eligible to apply for a passport

Successful Protection of Vulnerable Groups (PVG) clearance, or willingness to apply for PVG clearance

In possession of a full driving licence

Desirable Criteria

Personal experience of working or studying abroad

Formal marketing qualification and/or an understanding of the principles of marketing, preferably in a student recruitment role

Behaviours and Competencies

The role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.

Managing self and personal skills Being aware of your own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.

Delivering excellent service Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.

Finding solutions Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation.

Embracing change Being open to and engaging with new ideas and ways of working. Adjusting to unfamiliar situations, shifting demands and changing roles.

Using resources effectively Identifying and making the most productive use of resources including people, time, information, networks and budgets.

Engaging with the wider context Enhancing your contribution to the organisation through an understanding of the bigger picture and showing commitment to organisational values.

Developing self and others Showing commitment to own ongoing professional development. Supporting and encouraging others to develop their professional knowledge, skills and behaviours to enable them to reach their full potential.

Working together Working collaboratively with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.

Achieving Results Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.

About Us

The Directorate of Internationalisation and Partnerships is dedicated to supporting the delivery of the University's ambitious internationalisation agenda. It encompasses global advancement; alumni engagement; University Collections; international mobility; and partnerships. In delivering the strategic priorities of the University, we support the enhancement of the University's reputation for excellence in student experience, teaching, and high-quality research with global impact by partnering with leading academic institutions and business organisation. The Directorate provides a wide range of services to internal and external stakeholders and works closely with the University's senior management team. By adopting an integrated holistic approach to our work, we ensure the University's strategic messages are effectively reinforced through what we do and throughout our partnership network.

The University

The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University's sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership. www. stir.ac.uk @stiruni