Intake Coordinator

Posting Details

Classification Title Intake Coordinator Working Title Department Financial Aid/Student Employment Department Contact Email [email protected] Job Summary/Basic Function

The Intake Coordinator will be stationed at the receptionist desk located at the entrance of the Undergraduate Student Success Center. He/she will be the official greeter of students, staff, and other visitors who desire to meet with an Academic Advisor, a Retention Specialist, the FYE Coordinator, or one of the directors. This position includes significant interaction with students, faculty, administration, and staff. Customer service, public relations, and excellent communication skills are a must. The Intake Coordinator will also provide clerical support to the Director of Academic Coaching and Advising as needed.

DUTIES AND RESPONSIBILITIES:

• Greeting students and visitors • Answering the phone, taking messages, and directing phone calls accordingly • Maintaining a clear and concise sign-in log • Sending students to their respective advisors or respective areas in an orderly fashion • Ensuring the reception area remains tidy and orderly • Serves as co-supervisor for student employees • Performs other appropriate duties as assigned by the Director.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to type accurately • Ability to take accurate phone messages • Excellent customer service skills • General office skills and familiarity with computers • Must enjoy working with the public • Must maintain strict confidentiality • Must be detail oriented, reliable, efficient, and conscientious • Integrity, punctuality, and dependability • Ability to work with minimal supervision • A working knowledge of Microsoft Word, PowerPoint, and Excel is a plus

Minimum Qualifications

• High School Diploma • 3-5 years of office support experience • Excellent communication and organizational skills • Proficient in the use of word processing software and data entry • Able to work in team environment • Ability to provide quality service to student and parents

Central State University is an Equal Opportunity/Affirmative Action Employer

Preferred Qualifications Posting Date 01/01/2023 Closing Date Open Until Filled Yes Special Instructions to Applicants Position Category Staff - Bi-Weekly (Non Exempt) Budgeted Annual Salary $30,000 - 32,000

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