Instructional Technologist - Program Management & Fiscal Operations (Remote Opportunity)

University of Massachusetts Amherst
September 21, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Instructional Technologist - Program Management & Fiscal Operations

(Remote Opportunity)

Apply now Job no: 520333 Work type: Staff Full Time Location: UMass Amherst Department: UMDI - PMFO Head Start Union: PSU Categories: Donahue Institute, Computer & Information Technology, Technical, Research, PSU A

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The University of Massachusetts Donahue Institute's (UMDI) Head Start Program Management and Fiscal Operations (PMFO) Instructional Technologist provides technical management, training and advanced support for the resource development team and PMFO's content specialists. This includes support for webinars, self-paced learning modules, audio/video components, and other training resources.

Essential Functions

  • Works collaboratively and effectively with PMFO staff to integrate student learning outcomes into the design, development, implementation, and management of webinars, online courses, and instructional resources.
  • Provides technical support for virtual presentations, online tools, webinars using different platforms, delivered across time zones and to varied participant cultures.
  • Enhances teaching and learning through the identification, evaluation, adoption, and integration of effective educational technology innovations.
  • Coordinates the technical aspects of on-site, in-person PMFO events including liaising with contracted audio/visual staff, and distribution of follow-up materials (recordings, transcripts, and presentation materials).
  • Repurposes webinar assets including editing video files and creating captioning files. Translates in-person and analog training and resources to virtual and hybrid formats.
  • Provides strategic guidance on engaging adult learners through live, synchronous, and asynchronous training.
  • Manages e-learning web apps, technical hardware, and e-learning best practices and works with the Project Manager to address any coordination concerns.
  • Other Functions

  • Actively participates in business unit and UMDI-wide initiatives as appropriate.
  • Conducts other operational, logistical, and special project-related tasks as needed.
  • Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor's Degree.
  • Four (4) years of equivalent professional instructional technologist experience may be accepted in lieu of Bachelor's Degree.
  • Experience with proprietary learning technology solutions and learning management systems.
  • Experience with post-production tasks including video and audio editing, effects, branding and file compression.
  • Proficiency in the following areas:
  • Remote training/web conferencing platforms such as Zoom, GoToWebcast, etc.
  • Preparing and producing webinars in diverse webinar software platforms and other online capacity development events.
  • Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and social media web platforms.
  • Captioning apps and other assistive technology.
  • Various e-learning authoring software/tools. Interactive course software such as Rise 360 and Storyline 360 and animation software such as Vyond preferred.
  • Strong communication and interpersonal skills and the ability to build relationships with stakeholders, including staff, federal office, and external partners, while demonstrating the highest level of customer/client service.
  • Demonstrated skills of adaptability, versatility, and excellent attention to detail in administration and facilitation.
  • Strong organizational skills prioritizing multiple tasks, with a focus on objectives and meeting deadlines.
  • Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master's Degree.
  • Degree or coursework in education, instructional design, communications, computer information systems, computer science, or other related fields.
  • Physical Demands/Working Conditions

  • Working multiple hours in stationary position using office equipment and computers.
  • Must maintain a home office, with a physically safe workspace that is an appropriate location for the telework, with high-speed internet access, sufficiently free of distractions. During remote work time, must be available for ongoing contact with members of the team.
  • UMDI will supply laptop computer, and cell phone. Other equipment and resources may be provided. All must be returned to UMDI when leaving UMDI service or upon the conclusion of the contract.
  • Regular travel may be required, including occasional travel to Massachusetts and to Washington, D.C. The employee will be exposed to outside environmental conditions during travel times.
  • Some moving and transporting of supplies and materials weighing up to 20 pounds.
  • The physical/mental demands and work environment factors described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Additional Details

  • This is a full-time, benefited position.
  • This position is funded by grants and/or contracts and is contingent upon funding.
  • Applicants must be work authorized for employment in the U.S. on a fill- time basis.
  • Any job offer is specifically conditioned upon the potential candidate consenting to and successfully completing a background review.
  • Work Schedule

  • Standard full-time work schedule consisting of five, eight-hour days and 40 hours each week. Work performed in addition to the regular work week may be necessary and may require a change in availability at specific times to accommodate variations in work and client demands.
  • This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.
  • Salary Information

    Level 26

    PSU Hiring Ranges

    Special Instructions to Applicants

    Along with the application, please submit a resume, cover letter, and contact information for three (3) professional references. The search will remain open until filled.

    UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy- related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

    Advertised: Aug 21 2023 Eastern Daylight Time Applications close:

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