Cornell University embraces diversity and seeks candidates who will
contribute to a climate that supports students, faculty and staff of all
identities and backgrounds. We strongly encourage individuals from
underrepresented and/or marginalized identities to apply.
Cornell requires that all faculty and staff members, regardless of their
work location, disclose their vaccination status, and provide proof of
vaccination if vaccinated, immediately upon hire.
Albert R. Mann Library is seeking an Information and Public Services
Assistant to join our team.
Are you someone who loves to help people find information and the resources
they need? Are you interested in contributing to a library dedicated to
supporting research, scholarship, and equity at Cornell University as well as
the wider New York State community?
If this sounds like you, Albert R. Mann Library, a New York State land-grant
library serving Cornell University's College of Agriculture and Life Sciences
and College of Human Ecology, invites you to apply to be our Information and
Public Services Assistant, a 1 year term, 39-hour-a-week contract position
that is eligible for renewal contingent on successful performance and funding.
We strongly encourage individuals from diverse backgrounds to apply.
The person in this position will have the opportunity to aid library patrons,
faculty, undergraduate students, graduate students, staff, and NYS residents
in the areas of reference assistance, circulation services, outreach, and
librarian support (administrative, instruction, research). We are looking
for someone who has subject or relevant work experience, and enthusiasm for
gaining more experience on the job. The right person for this role will be
service-minded and display cultural competence when serving the diverse
Cornell and local communities, as well as committed to building an equitable
and anti-racist workplace. The person in this position will be a key member of
the Mann reference team, but also a part of the Cornell University Library
system, where they will have opportunities to work across departments to solve
problems and learn new skills.
Assists library users in searching the library catalog, databases, and
repositories. Provide a broad range of information and reference services in
person, over the phone, via chat and email, and makes referrals to subject
areas specialists when appropriate. Provides support for email inquiries from
patrons requiring assistance with the US Department of Agriculture (USDA)
Economics, Statistics, and Market Information System. Helps develop and
maintain reference best practice documentation and reference training
materials. Works with Head of Research Services to provide and at times manage
desk and chat shift coverage, with particular emphasis on scheduling. Provides
research consultations, research guide management, and outreach support for
the College of Agriculture and Life Sciences and the College of Human Ecology.
Works regular shifts at the Mann Library help desk to assist patrons with
check out, reserves, interlibrary loan, poster printing, and equipment needs
in addition to informational and research needs. Consistently interprets and
implements library policies and helps supervise and train student employees
while on the desk. Provide basic technical support for computing, printing,
and AV equipment at the help desk.
Member of the Mann Outreach team, which meets monthly to help plan and support
library outreach initiatives such as talks and receptions, special student
events, tours and information sessions, and workshops. Assists with ongoing
marketing, communication, and branding efforts for Mann Library. Directly
responsible for social media management.
Perform duties without supervision during a substantial portion of the
workweek. Exercise considerable judgment and initiative in making decisions,
communicating with supervisor, facilitating appropriate referrals and
determining follow-up action. May work some evenings and weekends.
This is a full-time (39 hours/week) term position for one year with
possibility for renewal, contingent upon successful performance and available
Bachelor's degree and up to 2 years of relevant experience or an
Outstanding written,verbal, and interpersonal communication skills for
emailing and speaking with patrons and collaborating with or supporting
Ability to work effectively with a diverse population in busy public
service setting: the person in this position works approximately 10-20
hours a week at our help desk assisting students/faculty/staff/New York
residents from diverse backgrounds with a wide range of life experiences.
Ability to work in a fast-paced, technologically advanced environment,
including interest in and capability for building facility with various
disciplinary databases and software (e.g. Web of Science, Scopus, Zotero,
Mendeley). Even if you do not have direct experience with these
particular databases or software, the person in this role must have the
capacity to learn and teach others how to use databases and software such
as those provided in the example.
Strong research and analytical skills, particularly as they relate to the
fields of life sciences andapplied social sciences - e.g., horticulture,
agriculture, conservation, biology, humandevelopment,environmentaldesign.
This position is located in Ithaca, New York. The successful applicant will be
expected to work on the Ithaca campus, although they may be permitted to
perform a portion of their work remotely while the COVID-19 pandemic continues
(e.g. 1 day/week).
Diversity and Inclusion:
The Albert R. Mann Library at Cornell embraces diversity and seeks candidates
who will contribute to a climate that supports students, faculty and staff of
all identities and backgrounds. We strongly encourage individuals from
underrepresented identities to apply.
Cornell University Library is a member of the ACRL Diversity Alliance, which
unites academic libraries who are committed to increasing the hiring pipeline
of qualified and talented individuals from underrepresented racial and ethnic
Benefits of Working at Cornell:
This position is benefits-eligible. Cornell provides exceptional benefits that
include professional development, wellness programs, health care options,
generous paid leave provisions, and paid holidays. Cornell receives national
recognition, as an award-winning workplace for our health, wellbeing,
sustainability, and diversity initiatives. See this benefits overview for more
How to Apply:
All candidates must apply online via the Cornell Careers site. We ask that you
include the following information in your application:
2. A resume;
3. A Statement of “Contribution to Diversity, Equity, and Inclusion,” which
may be incorporated into the cover letter OR presented as a separate
statement. Candidates are invited to describe past, present, and/or future
aspirations for promoting equity, inclusion, and diversity,and/or to convey
how they see these commitments continuing at Cornell.
Incoming applications will be reviewed until a viable pool of applicants is
identified; submission prior to September 27 is strongly encouraged.
Although we prefer to receive your application as one multi- page PDF
document, we will accept multiple documents in other formats.
The safety and well-being of applicants and our team members is of the utmost
importance. Because of campus closures and the likelihood of ongoing travel
restrictions due to the COVID-19 outbreak, we anticipate conducting virtual
interviews with qualified candidates.
Relocation assistance is not available for this position.
Visa sponsorship is not available for this position.
University Job Title:
Public Svcs Asst IV
Pay Rate Type:
Number of Openings:
Job Titles and Pay Ranges:
To learn more about Cornell's non-union staff job titles and pay ranges, see
Career Navigator. The final rate of pay for the successful candidate will be
determined considering the following criteria:
Prior relevant work or industry experience.
Education level to the extent education is relevant to the position.
Unique applicable skills.
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Online Submission Guidelines :
Most positions at Cornell will require you to apply online and submit both a
resume/CV and cover letter. You can upload documents either by “dragging and
dropping” them into the dropbox or by using the “upload” icon on the
application page. For more detailed instructions on how to apply to a job at
Cornell, visit How We Hire on the HR website.
If you require an accommodation for a disability in order to complete an
employment application or to participate in the recruiting process, you are
encouraged to contact Cornell University's Department of Inclusion and
Workforce Diversity at voice (607) 255-3976, fax (607) 255-7481, or email
For general questions about the position or the application process, please
contact the Recruiter listed in the job posting.
Applicants that do not have internet access are encouraged to visit your local
library, or local Department of Labor. You may also visit the office of
Workforce Recruitment and Retention Monday - Friday between the hours of 8:30
a.m. – 4:30 p.m. to use a dedicated workstation to complete an online
Notice to Applicants:
Please read the required Notice to Applicants statement by clicking here.
This notice contains important information about applying for a position at
Cornell as well as some of your rights and responsibilities as an applicant.
Diversity and Inclusion are a part of Cornell University's heritage. We are a
recognized employer and educator valuing AA/EEO, Protected Veterans and
Individuals with Disabilities. We also recognize a lawful preference in
employment practices for Native Americans living on or near Indian
reservations. Cornell University is an innovative Ivy League university and a
great place to work. Our inclusive community of scholars, students, and staff
impart an uncommon sense of larger purpose, and contribute creative ideas to
further the university's mission of teaching, discovery, and engagement.