Hospitality Assistant (UCSP)

University of Plymouth
November 23, 2023
Offerd Salary:£20,103
Working address:N/A
Contract Type:Other
Working Time:Part time
Working type:N/A
Ref info:N/A
Job details

Job reference


Date posted


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£20,103 pro rata per annum - Band A

Contract Type

Permanent, Part-Time, Term-Time

Contractual hours


Job category/type

Professional/Support Services
Hospitality Assistant (UCSP)


University Commercial Services Plymouth Ltd's (UCSPL) is a wholly owned subsidiary company of University of Plymouth. UCSPL's vision is to enrich the experience of the students, staff and wider community. We aim to create a financially sustainable and professional service which currently includes Early Years Education and Care, Retail Catering, Hospitality and Events.

UCSP Ltd are looking to recruit an individual to a Hospitality Assistant role based on the main University of Plymouth campus, primarily situated in the Emdeck Building. Under the direction of the Hospitality Lead and as a member of the catering operations team, you will provide routine activities to assist in the delivery of a customer focused, cost effective and efficient hospitality catering service.

You will contribute your skills to maintain the excellent standard of hospitality and delivered catering through efficient and professional customer service. You will be responsible for the transportation, using a range of company vehicles, of food and drink for hospitality orders and deliver them to various locations on campus. You must ensure professional preparation and presentation of food and drink for events and functions and set up rooms/events appropriately and with the needs of each function and client in mind.

We offer:

  • Access to our Aviva Pension scheme with 5% employer contribution
  • 28 days annual leave including bank holidays, increasing with length of service
  • 0% discount at our on-Campus Nursery
  • Increased sickness benefits with length of service
  • Training provided on successful appointment
  • Access to the University of Plymouth's Cycle to Work scheme
  • Reduced membership cost to onsite gym and classes
  • Uniform provided
  • This is a part-time, term-time position working 30 hours per week for 40 weeks a year on a permanent basis.

    The appointed candidate(s) would be employed by University Commercial Services Plymouth Ltd (UCSPL) and would therefore be subject to their terms and conditions of employment. UCSPL is a wholly owned subsidiary company of The University of Plymouth. UCSPL is committed to delivering a superior service in a sustainable way, whilst enriching the experience of our students, staff and wider community at the University of Plymouth through our Early Years Education and Care, Retail Catering, Hospitality and Events.

    You will have experience of working in a catering or customer service environment. You must have a high level of professional presentation, take ownership and be friendly, approachable and adaptable in a changing work environment. A customer-focussed mind-set is essential and a drive to deliver on and exceed students, staff and visitor's expectations. A flexible approach to hours and work is essential, as is adaptability, whilst maintaining high standards and all times. Routine administration and IT skills and financial understanding is required.

    You should be able to demonstrate they have:

  • Effective verbal and written communication skills
  • Able to work alone or as part of a team
  • Full manual driving license is essential
  • Ability to cope under pressure, in a calm and efficient manner
  • Excellent attention to detail
  • Good interpersonal skills
  • For an informal discussion, please contact Hayley Hutchinson via Email [email protected] We are unable to accept CV's and full applications will be required.

    A current full driving licence (manual transmission) is essential as you will be driving University of Plymouth vehicles.This role is also subject to health surveillance with our Occupational Health team.

    Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

    We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.

    The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our Equality, Diversity and Inclusion webpages

    We particularly welcome applicants from under-represented groups such as BAME/BIPOC and LGBT+

    For further details and how to apply, please click here

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