Head of the Office for Student Affairs (0.8 FTE)

University of Groningen
September 18, 2023
Offerd Salary:€ 6,737
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Head of the Office for Student Affairs (0.8 FTE) (V23.0576) Job description

Organization Since its foundation in 1614, the University of Groningen has established an international reputation as a dynamic and innovative university offering high quality teaching and research. Its 37,000 students are encouraged to develop their individual talents through challenging study and career paths. The University of Groningen is an international centre of knowledge: it belongs to the best research universities in Europe and is allied with prestigious partner universities and networks worldwide. For additional information see (www. rug.nl/about-ug/work-with-us/new-staff/). The University of Groningen has a strong commitment to the principles and practices of diversity and inclusion throughout its community and welcomes candidates who enhance this.

Faculty of Arts The Faculty of Arts builds on a long-standing tradition comprising over four centuries. Our ambition is to be a leading faculty in the areas of teaching and high-quality research, with a strong international orientation yet deeply rooted in the Northern Netherlands. The Faculty creates and shares knowledge through excellent teaching and high-quality research. We train our nearly 6,000 registered Dutch and international students to become future-oriented, articulate, and intellectually independent graduates. The Faculty offers a wide curriculum, consisting of 16 Bachelor's degree programmes and more than 40 Master's degree programmes in areas ranging from Archaeology, Cultural Studies, History, and International Relations to Media Studies and Linguistics & Literature.

Office for Student Affairs (Bureau Studentzaken, BSZ) The Institute of Education (Onderwijsinstituut, OWI) is tasked with providing optimal support to the organization of the degree programmes. In addition, the OWI is responsible for the quality assurance and supports teaching innovation. These tasks are extensive and complex considering the wide array of Bachelor's and Master's degree programmes the Faculty offers.

As part of the OWI, the Office for Student Affairs ensures the implementation of an efficient administrative process. The work activities are of a cyclical nature and take place in a dynamic environment, in which support is primarily aimed at students and lecturers. In the past six months, guidelines have been set out by the interim Head of the BSZ, in collaboration with the Director of the OWI to ensure the future-proof continuation of BSZ. The new Head of Department will be tasked with the further development and implementation of these guidelines in conjunction with the Strategic Staffing Plan. The goal is to create a flexible and robust support department, in which professionals work on improvement in joint ownership in a continuously changing environment.

The position The Head of the Office for Student Affairs:

  • provides hierarchical and functional leadership to the following teams Teaching and Exams (consisting of a front and back office), the Timetable Office, the Exchange Office, and the Administrative Secretariat. The data manager and communications coordinator are also part of the BSZ (a total amount of 16 FTE). is responsible for the organizational and staff-related management of the Department. is responsible for the best possible deployment of staff and resources within the Department. coaches and supports staff members in consultation with the coordinators
  • handles the development of the organization by anticipating trends and developments within and outside of the University, such as societal developments like diversity and employability, but also technological developments, such as automation and digitization
  • carries out the vision of the organization and includes the Department in the set objectives, and translates these objectives into results to be achieved in consultation with the coordinators, which will be included in the annual plan
  • plays an active role and suggests improvements based on their own vision
  • is responsible for the Department's policy development and implementation and advises the Faculty Board on the strategic policy
  • safeguards processes in the various administrative systems and makes sure to safeguard the PDCA cycle to ensure the realization of continuous improvement—reliable data registration by Teaching and Exams, providing the necessary information related to the Binding Study Advice (BSA), Educational Services (Onderwijsdienstverlening, ODV), and the Study Progress Registration
  • is responsible for the general organization and adequate maintenance of teaching systems, graduation procedures, and efficient lecture and examination timetables
  • represents the Office for Student Affairs in the overarching Teaching Support team.
  • The position hierarchically falls under the Director of the Institute for Education.

  • we are looking for a new colleague with a university degree at MA level, preferably in the Arts
  • you are a coaching manager who gives the highly qualified Department staff members responsibility under clearly defined expectations
  • you have demonstrable leadership capacities in a complex organization
  • you are committed to relieving lecturers and students by ensuring that support processes are of optimal quality, through which the quality of teaching continues to grow
  • you are capable of overseeing the Department from a helicopter view
  • you have a vision on the cohesion between the various departments within the Office for Student Affairs
  • you act as an ambassador for the Department within and outside of the Faculty of Arts
  • you connect the various departments of BSZ with the Institute of Education
  • you have good communication skills and an excellent knowledge of Dutch and English, both verbally and in writing
  • you have an eye for process optimization as well as a high degree of organizational sensitivity.
  • Organisation Conditions of employment

    In accordance with the Collective Labour Agreement for Dutch Universities (CAO-NU), we offer the following:

  • a maximum salary of € 6,737 (scale 12) gross per month for a full-time position
  • an 8.3% end-of-year bonus and an 8% holiday allowance over the annual gross income
  • a challenging position in a societally involved organization; initially a temporary position for the period of one year, with the prospect of appointment for an indefinite period depending on performance and organizational circumstances.
  • Date of entry into employment: 1 November 2023


    Are you interested in this position? You can apply online via the button on this page before Monday 4 September 2023. We look forward to receiving your letter of motivation.

    The University of Groningen strives to be a university in which students and staff are respected and feel at home, regardless of differences in background, experiences, perspectives, and identities. We believe that working on our core values of inclusion and equality are a joint responsibility and we are constructively working on creating a socially safe environment. Diversity among students and staff members enriches academic debate and contributes to the quality of our teaching and research. We therefore invite applicants from underrepresented groups in particular to apply. For more information, see also our diversity policy webpage: https: // www. rug.nl/about-ug/policy-and- strategy/diversity-and-inclusion/

    Our selection procedure follows the guidelines of the Recruitment code (NVP): https: // www. nvp-hrnetwerk.nl/nl/sollicitatiecode

    Unsolicited marketing is not appreciated.


    For information you can contact:

  • Tamara van Woerkom, interim Head of BSZ (until 28/8), +31 (0) 50 363 7807, t.m.van.woerkom rug.nl
  • Ms Rixt Zeelenberg, Director of the Institute of Education (from 28/8), +31 (0) 6 319 8438, r.r.zeelenberg rug.nl
  • Please do not use the e-mail address(es) above for applications.

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