Job Purpose
Lead and shape the strategic direction across the related themes of policy, employee
relations and case management, continuously reflecting, evaluating and improving our
P&OD service in support of the People & OD strategy. To include:
• Directing the work of the P&OD Case Management Hub, ensuring a high-level of
• service is maintained across a range of complex casework and that continuous
• improvement mechanisms are in place to drive the long-term growth in
• organisational capability around ER casework.
• Directing the work of the Policy & ER function to ensure that policy activity supports
• long-term strategic direction and that the University's policy framework continues to
• grow into areas of emerging best practice through the planning, implementation and
• management of strategically-aligned ER related projects or initiatives.
• Leading on the development and maintenance of key senior and strategic
• relationships (including campus trade unions and the POD Executive Team) and
• oversee the smooth running of formal partnership working mechanisms in order to
• foster a conducive and constructive ER climate.
Main Duties and Responsibilities
1. Direct the work of the P&OD Case Management Hub, ensuring a high-level of service
is maintained across a range of complex casework and that continuous improvement
is in place to drive the long-term growth in organisational ER casework capability.
Oversee evaluation mechanisms and KPIs and ensure that practice aligns with policy
to ensure responsive improvements are implemented as dictated by data or
feedback.
2. Lead and shape the strategic direction across the related themes of policy, employee
relations and case management ensuring that component parts operate in harmony
in a symbiotic environment, continuously reflecting, evaluating and improving P&OD
service delivery and ensuring compliance with set standards.
3. Lead on the development and maintenance of key senior and strategic relationships
(including campus trade unions and the POD Executive Team) and oversee the
smooth running of formal partnership working mechanisms in order to foster a
conducive and constructive ER climate, directing the work of others in order to
manage the employee relations committee framework (including the Joint
Committee for Consultation and Negotiation, Collective Consultation Forum and the
Policy Review Group) on behalf of the Executive Director of P&OD.
4. Direct the work of the Policy and Employee Relations Partner to align the policy
development agenda with strategic priorities or emerging challenges, ensuring that
continuous improvement practices drive best practice across the P&OD policy
framework. Direct and support the Policy and Employee Relations Partner to deliver
success through the process of developing and implementing new policies and
procedures, ensuring full and practice-informed engagement with P&OD colleagues
in the Colleges and University Services, Trade Union Representatives and Senior
Management to ensure a consistently high standard of delivery.
5. Coach, mentor and develop a team of experienced professional colleagues across
policy, ER and case management to continually build individual and team capability,
motivating the team to deliver success that supports the P&OD Strategy.
Serve as the subject matter expert for escalated policy and ER issues, providing
specialist advice and consistent interpretation of policies and procedures to
colleagues across P&OD on often complex matters.
6. Plan, implement and manage strategically-aligned projects or initiatives in support of
the delivery of the P&OD Strategy and associated operational plans, including
evaluating and improving relationships between policy/ER/case management and
other P&OD stakeholders (e.g. HRBP teams or other hubs) and optimising
structures/working arrangements at the hub/inter-hub level to drive service
excellence in support of the P&OD Strategy.
7. Analyse complex data and take appropriate action (often driven by insights) to
improve service provision or strategic policy/project activity, engaging and updating
senior stakeholders as appropriate.
8. Manage the relationship with the University's external legal advisors, co- ordinating
the capture of precedence and reflecting changes as necessary in policy and
guidance materials.
Knowledge, Qualifications, Skills and Experience
Knowledge/Qualifications
Essential
A1 Degree or equivalent or equivalent professional HR experience
A2 Full member of the Chartered Institute of Personnel and Development (CIPD)
A3 Up to date expert knowledge of the employment law framework and HR best practice
Desirable
B1 An understanding of the Higher Education sector
Skills
Essential
C1 Ability to lead, motivate and co-ordinate the work of high-performing teams of HR
professionals across a multi-disciplinary structure and in complex areas of HR delivery
C2 Highly adept communication skills, both written and verbal, such as to convey complex
information, to influence others or to recommend arguments or a specific- course of action
to a range of audiences including senior managers, non-specialists and HR professionals.
C3 Ability to network effectively and build relationships across an organisation, particularly
with senior stakeholders (both in and outside of P&OD)
C4 Ability to plan over a long period to deliver strategic change in support of applicable
organisational strategies
C5 Ability to influence colleagues at all levels of the organisation, tactfully but assertively if
required
C6 Project management and planning skills to drive long-term progress across multiple
themes, co-ordinating and directing the work of others in an organised and effective
manner to deliver amongst competing demands to specified deadlines
C7 Highly organised and able to prioritise own work and the work of professional colleagues
whilst maintaining different work streams and working with multiple stakeholders.
C8 Coaching and mentoring skills, to support the continuous improvement of the immediate
team and wider P&OD capabilities in support of excellence within the delivery model.
C9 Advanced data analysis and problem-solving skills in order to obtain, interpret, evaluate
and react to relevant metrics in order to take appropriate decisions on the correct course of
action in often complex scenarios
Experience
Essential
D1 Experience in leading experienced multi-disciplinary HR teams across complex areas of
delivery
D2 Experience of building and maintaining relationships with key stakeholders to deliver
operational and strategic success
D3 Significant experience of delivery in an ER related role in a unionised environment,
including building positive relationships with trade union representatives
D4 Experience in overseeing an organisations full HR policy framework, directing
professional colleagues to develop policies and utilising data analytics to influence decision
making
D5 Experience of managing complex projects which impact directly on organisational
strategy and developing innovative solutions to multifaceted challenges
D6 Highly developed understanding across multiple HR themes (including ER and policy in
particular), built through a track record of success in leading others in the provision of high quality advice and guidance across a range of complex HR
Terms and Conditions
Salary will be Grade 9, £57,696 - £64,914 per annum.
This post is full time (35 hours per week) and open ended (permanent).
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https: // www. gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https: // www. gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https: // www. gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https: // www. gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https: // www. gla.ac.uk/explore/jobs/ for more information.
Vacancy Ref : 152529 Close Date : 14-Aug-2024 23:45